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Novotel London Tower Bridge

4.0 star property
4-star hotel near Tower of London

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Photo gallery for Novotel London Tower Bridge

Breakfast, lunch, dinner served; international cuisine
Suite, 1 Queen Bed with Sofa bed
Exterior
Exterior
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Gym
  • Pet-friendly

Explore the area

View in a map
10 Pepys Street, London, England, EC3N 2NU
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(60 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Tower of London and Sky Garden. Tower Bridge and Liverpool Street are also within half a mile (1 km).

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 8 min walk - 0.7 km
  • Liverpool Street - 9 min walk - 0.8 km
  • London Bridge - 13 min walk - 1.2 km
  • The Shard - 18 min walk - 1.5 km

Getting around

  • Fenchurch Street Station - 2 min walk
  • Tower Hill Station - 2 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪canteenM - ‬2 min walk
  • ‪Savage Garden - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Traitor's Gate - ‬2 min walk
  • ‪Rotunda Bar and Lounge at Four Seasons Tower Bridge - ‬2 min walk

About this property

Novotel London Tower Bridge

4-star hotel near Tower of London
Novotel London Tower Bridge offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge.

This 4-star London hotel is smoke free.

  • 203 guestrooms or units
  • 7 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel London Tower Bridge offers 203 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Restaurant
  • Gym
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Novotel London Tower Bridge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1007 reviews
Rating 8 - Good. 312 out of 1007 reviews
Rating 6 - Okay. 55 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

RISHI

Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, comfortable and well equipped room. Convenient for the Tube. Perfect for a short stay. I would revisit.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Stayed 2 nights in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
What I don’t understand about the hotel is that they are totally trying to minimize costs thereby minimizing service which is the very essence of why one would choose a hotel in the first place! It is impossible to find service because they don’t have any phones to call the front desk! Let’s hide and not provide service!?!? Oh and the internet being a public system is useless to any business person. Why don’t they provide a decent internet where you can log in privately. I had forgotten why I don’t normally stay there on frequent visits to London. Now I remember!!!!!
Stayed 2 nights in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Well located in an interesting area
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. First time in London. This place is close to a tube (subway). A few pubs and restaurants nearby. Tower of London is a 3 minute walk. Restaurant /pub inside the hotel is very good.
Stayed 3 nights in Jun 2025

6/10 Okay

Edward

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great but breakfast area was stressful.
Stayed 1 night in Jun 2025

10/10 Excellent

Onda

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location is super convenient, just a few blocks from a tube station on lines that hit all the major tourist destinations. Our room was comfortable, quite roomy (for London), bathroom, linens, towels, etc all good quality. Front desk staff helpful and friendly, and the restaurant was good for drinks or a quick meal.
Stayed 6 nights in May 2025

4/10 Poor

Matthew, Williamstown

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Didn’t like having to load and access an App to ask for anything. No phone in room and had to use App to talk to reception. Had to order toilet paper on App!! Sheets never changed in 5 day stay. Had to pay forty pounds to check into room early and another 10 pounds for a later checkout (only 2 hours extra). Unannounced fire alarm drill had us walk down 6 floors to be told it was an unannounced staff exercise!!! No comms over public address system. No lotion, toothbrushes or shaving equipment in room and had to refer on App if wanted. Response to any App requests could be several hours later. Room was noisy when posted as sound proofed and Black out curtains did not fit properly so didn’t work. Breakfast was very expensive. Arrangements made in person at reception were not passed on to next shift. Won’t be staying here again.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Great location, perefect for a stay in London near the sights
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Stayed 1 night in May 2025

10/10 Excellent

Steven D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, steps from the Tower of London

Perfect location, mere steps off the tube station at Tower Hill. A 2 minute walk to the Tower and a couple more to the Tower Bridge. Good dining options within walking distance although the hotel restaurant service was quite slow. The breakfast had standard hot and cold breakfast options to suit all tastes. Nice room, very open concept with plenty of space for 2 people.
Stayed 3 nights in May 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel in close proximity to tower bridge.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

genuinely impressive

My recent stay at the Novotel London Tower Bridge was genuinely impressive, exceeding all my expectations. Even though I booked an entry-level room anticipating a basic experience, I was pleasantly surprised by the exceptional cleanliness, modern décor, and overall comfort. The bed was particularly comfortable, complemented perfectly by convenient power points and USB sockets located at the desk area, ideal for today's traveller. The bathroom stood out notably, spacious and impeccably clean, featuring a large shower with a luxurious rainfall showerhead. In addition to my own room, I explored two other categories—the Standard Premium and Executive rooms—which maintained the same high standard of quality. Breakfast at Novotel was outstanding, especially my favourite choices: sausages, hash browns, baked beans, and fried tomatoes. The sausages, in particular, were a standout—lean, flavourful, and clearly sourced fresh rather than pre-packaged. One highlight I regret not mentioning in the video is the outstanding hospitality provided by every member of staff. Their attentiveness and professionalism truly elevated my stay, showcasing an exceptional level of customer service. Overall, Novotel London Tower Bridge earns a big thumbs-up from me—highly recommended for anyone looking for comfort, quality, and genuine hospitality in London. Additionally, its excellent location places it very close to two of London's main attractions, the Tower of London and Tower Bridge, making it id
Stayed 1 night in May 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Another great stay, I had the breakfast option this time and it was very nice, all staff were friendly and catered for what was needed.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Check in early with no fee would be appreciate!

Great hotel with friendly staff. We arrived around 2p after 10 hours flying overnight and were told it would be an extra 40 pounds to check in an hour early, I think exceptions should be made because it’s only an hour. We left at 730a this morning and I wasn’t offered a refund to leave early…. There should be and needs to be more flexible to travelers!
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Gemma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
Few details: the shower didn’t drain and there was no conditioner in the shower… other than that all was good
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. No table available to have a drink and relax in evening. No phone in room. Fridge not working. Sockets on wall at dresser very hard to use
Stayed 4 nights in Apr 2025