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The Cumberland, London

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Reception
Creator video - submitted by Fancy Nanc-ista
Exterior
Executive King Room (With Executive Club Lounge Access) | Room amenity
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(34 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.6 out of 10
Excellent
(67 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

8.2 out of 10
Very good
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive King Room (With Executive VIP Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive VIP Lounge Access)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite (With Executive VIP Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive VIP Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Star Suite (With Executive VIP Lounge Access)

Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive VIP Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 3
  • Free WiFi

View all photos for Studio Suite

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 3
  • Free WiFi

View all photos for Star Suite

Premium bedding, in-room safe, desk, laptop workspace

Star Suite

  • Sleeps 3
  • Free WiFi

View all photos for Park View Room

Premium bedding, in-room safe, desk, laptop workspace

Park View Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Classic Double Room

  • Sleeps 2
  • Free WiFi

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About the area

London

Heart of London.A stay at this London City Centre hotel places you steps from Frameless Immersive Art Experience and within a 5-minute walk of Hyde Park. Piccadilly Circus and Buckingham Palace are also within 2 miles (3 km).

What's nearby

  • Marble Arch - 1 min walk - 0.0 km
  • Hyde Park - 2 min walk - 0.2 km
  • Park Lane - 2 min walk - 0.2 km
  • Baker Street - 6 min walk - 0.5 km
  • Oxford Street - 12 min walk - 1.0 km

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Zula Burger - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Basta London - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

4.5-star luxury hotel near Frameless Immersive Art Experience
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury The Cumberland, London. The hotel can provide concierge services and wedding services.

This 4.5-star London hotel is smoke free.

  • 900 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman

Cumberland Guoman Hotel

Cumberland Guoman Hotel London

Cumberland Guoman London

Cumberland Hotel Guoman

Guoman Cumberland

Guoman Cumberland Hotel

Guoman Hotel Cumberland

Hotel Guoman Cumberland

Cumberland Hotel London

Cumberland Hotel

Cumberland London

The Cumberland Hotel London

Great Cumberland Place Hotel London

Great Cumberland Place Hotel

Great Cumberland Place London

Hotel Great Cumberland Place London

London Great Cumberland Place Hotel

Hotel Great Cumberland Place

The Cumberland a Guoman Hotel

The Cumberland

Great Cumberland Place London

Frequently asked questions

How close is The Cumberland, London to the airport?

The Cumberland, London is 11.8 mi (59-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Cumberland, London?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at The Cumberland, London on May 17, 2026 start from CA $286, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cumberland, London have an airport shuttle?

The Cumberland, London offers an airport shuttle 24 hours a day, at scheduled times, for a charge of GBP 130 per vehicle, one-way.

Does The Cumberland, London offer free breakfast?

Free breakfast isn’t provided at The Cumberland, London, but buffet breakfast is offered for a fee of GBP 21.50 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:30 AM to 11:30 AM.

Is there a casino at The Cumberland, London?

No, there is no casino at this hotel.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at The Cumberland, London?

Free parking is not available at this hotel.

Does The Cumberland, London have a pool?

The Cumberland, London does not have a pool.

Does The Cumberland, London have a restaurant?

Yes, there are 2 restaurants on site.

Does The Cumberland, London have a spa?

There are no spa services available at this hotel.

How close is The Cumberland, London to downtown London?

The Cumberland, London is 1.4 mi away from London.

The Cumberland, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1063 out of 1838 reviews
Rating 8 - Good. 482 out of 1838 reviews
Rating 6 - Okay. 185 out of 1838 reviews
Rating 4 - Poor. 50 out of 1838 reviews
Rating 2 - Terrible. 58 out of 1838 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Large clean room. Friendly staff
Stayed 1 night in Feb 2026

8/10 Good

David

Stayed 1 night in Feb 2026

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Feb 2026

8/10 Good

david

Stayed 1 night in Feb 2026

6/10 Okay

FLORDELIZA

Travelled with family
Disliked: Cleanliness
The lobby had too many smokers. It was the smoke that welcomed us the moment we arrived. Disappointing first impression and I believe this can be controlled for better consideration to non- smokers. The room was in good condition except the bathroom tub was not gleaming clean to be used for soaking. It was evident when I used my clorox wipes to clean it and it turned brown so I did not dare using it at all which was a waste because I specifically requested a tub to be used after my family's long travel. Plus, the toilet paper holder was cheap, too light to stand on it's own that it kept falling on the floor which was a bothersome and unhygenic and it was already rusty. I feel this little thing did not belong at all with whatever concept Cumberland is trying to pull. The lighting system is too complicated to remember which switch works for each light. There were just too many switches. But one thing we appreciate was the complimentary bar drinks and snacks. Also, the buffet bfast we ordered was great for its value. Location is good being close to Marble Arch and shopping at Selfridges.
Stayed 2 nights in Feb 2026

8/10 Good

Aribidesi, Oakville

Stayed 2 nights in Feb 2026

2/10 Terrible

adam

Business traveller
Disliked: Cleanliness, staff & service
Waited 15min to check into room. Wet patches on the floor with a damp smell. Food ordered from room service was horrible and not value for money. Reception staff not helpful when I asked questions. Would not recommend and certainly not value for money.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

10/10 Excellent

Ivor

Stayed 2 nights in Feb 2026

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities
Nice place, great location and breakfast. We arrived from the U.S. about 10am and they had a room available. Note: A King size bed is actually Queen size in the U.S. The rooms are small, and I'm not sure there would be room for a true King size bed.
Stayed 4 nights in Jan 2026

8/10 Good

Kris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, good room size, comfortable bed, with the only underwhelming part being the pillows being too soft. The hotel is excellently located next to Marble Arch station, making it ideal for getting around the city.
Stayed 4 nights in Jan 2026

6/10 Okay

Cally

Stayed 1 night in Feb 2026

10/10 Excellent

Kerry

Stayed 1 night in Jan 2026

10/10 Excellent

Richard, Bow Street

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, but very professional hotel. Excellent stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

ABDULRAHMAN

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 7 nights in Jan 2026

10/10 Excellent

alexa

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean Great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Jon Emil

Liked: Cleanliness, amenities, property conditions & facilities
Awesome Hotel. Everything clean. Verry friendly staff. Good food. I will for sure stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2026

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was a good size and easily fit 3 of us for 1 night. The extra bed requested was small and would only be suitable for a child or anyone under 5ft 8. Lounge access was incredible and the snacks and drinks were amazing. Check in took a long time and it was very busy when we arrived - VIP section for the executive rooms but still took longer than expected to get checked in. Other than that the hotel is in a great location, it’s funky and well maintained and the smell … oh my!! The scent they have throughout the hotel is amazing!!! Loved it. Great stay and would 100% recommend to others, especially the executive rooms with lounge access - great deal!!
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 1 night in Jan 2026

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very quick and easy. Staff were polite and well accommodating. Room was lovely and clean, along with the bathroom. The complimentary drinks in the fridge were a nice touch. Only point to mention was the shower drain was very blocked, meaning the water struggled to drain away and nearly flooded into the bathroom. Other than that, a lovely stay and would come back again
Stayed 1 night in Jan 2026

6/10 Okay

David, Oak Brook

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room ok. Reception was a bit of a nightmare new front desk system so hopefully that gets better. Bar area is now lively and well served. Theres also a ramseys hells kitchen opening soon which will be very good
Stayed 1 night in Jan 2026

8/10 Good

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 2 nights in Dec 2025