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4.1 out of 5

"Quick check inn, nice staff, cleanless and quiet. " More

By a verified traveller on Sun 06 Jun 2021

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Hotel Description

Hotel near Ontario Convention Center in Ontario

In shopping district

At this Ontario hotel, you'll be within half a mile (1 km) of Ontario Convention Center and 6 miles (10 km) of Toyota Arena. Ontario Mills Shopping Mall is within 6 miles (10 km) and Victoria Gardens is within 9 miles (15 km).

Renovated in 2020

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include sofa beds, sitting areas, and microwaves. Housekeeping is available on request.

Basic Single Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$168* Per night/room 8 Aug. - 9 Aug.

Basic Double Room, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Basic Single Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Double Room, Multiple Beds, Accessible, Non Smoking (Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Ontario Airport Convention Center ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Ontario Airport Convention Center

Everyone (7) Couples (1) Family (9)
5 out of 5
Great stay

Posted by on 7 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Maria (Front Desk)

Thank you for reviewing our hotel, we are glad you enjoyed your stay, we hope to see you on your next visit to Ontario.

5 out of 5
Quick check inn, nice staff, cleanless and quiet.

Posted by on 6 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Maria (Front Desk)

Dear Guest, Thank you for taking the time to review our hotel, We are glad you enjoyed your stay here with us, we hope to see you back soon.

4 out of 5
Nice hotel we liked the size of the room and the beds were comfortable. Internet was slow.

Posted by on 14 Mar. 2021

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Comment from Hotel Management

16 Mar. 2021 by melissa c

Dear Guest, Thank you for taking the time to review our property and all the great compliments! We are glad you enjoyed your stay with us, and we look forward to seeing you again soon the next time you are in the Ontario area.

2 out of 5
It is not not a very celcoming sight to be greeted by homeless people asking for money ans cigarettes upon my arrival at the hotel. Further, the TV was not working , no additional blanket and sheets were provided upon multiple requests to the front desk. Worst part of our stay was , we discovered aunts in our room. We were absoluteky satisfied with the hotels service and cleaneliness when we stayed there in 2019 but will not stay there anymore nor recommend the hotel . It appeared to have lost its business like flair and us not worth the money at all.

Posted by , from Arzizona on 26 Nov. 2020

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Comment from Hotel Management

16 Dec. 2020 by Cynthia

Thank you For reviewing your stay with us. We will address your issues and come up with a solution to prevent this from happing again, we hope to have you back with us.

3 out of 5
Breakfast was good. Location as well, close to restaurants and gas station. My room tv didn't work, the cable box was missing and was dirty behind the tv stand

Posted by on 28 Dec. 2019

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Comment from Hotel Management

4 Feb. 2020 by Cynthia

We do apologize for the inconveniences that you experienced with Your T.V We are looking into these issues. We will speak to the staff to ensure this does not happen in the future. Our goal is to satisfy every guest. We appreciate your concerns and will work hard to make your next visit with us unforgettable.

4 out of 5
It was very neat and clean. The breakfast area was nice.

Posted by on 7 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Cynthia

Thank you for taking the time to review our property. Your heart felt review is much appreciated. Our breakfast staff are definitely an asset to our team. We forward to seeing you again soon!

5 out of 5
Location was excellent... Room was clean and had microwave and fridge.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Cynthia

We're glad you enjoyed our hotel and location! Looking forward to seeing you again.

5 out of 5
Very friendly staff and clean hotel..The bed was very comfortable and we definitely would stay here again.

Posted by on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Cynthia

Thank you for taking the time to review your stay with us, we look forward to having you back as our guest.

5 out of 5
Nice, clean, hotel. Very fast check in very kid friendly.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Cynthia

Thank you for your perfect 5. Thank you for choosing the Comfort Suites Ontario Convention Center for your lodging needs. We hope to have you back whenever you back in town

3 out of 5
The hotel is kept nicely. Although, the location is kinda out of the way from any near by businesses or places for dining. Close to the airport is a plus.

Posted by , from Sacramento on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Cynthia

Thank you for taking the time to review your stay with us, we hope to have you back next time you are in the area

About the Comfort Suites Ontario Airport Convention Center

Location 1811 E Holt Blvd, Ontario, CA 91761

Property Features

Comfort Suites Ontario Airport Convention Center offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters). A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Ontario Airport Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Suites Ontario Airport Convention Center was completed in February 2020. This Ontario hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (2.9 km / 1.8 mi)
  • Train station: Ontario Station (3.6 km / 2.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Ontario Airport Convention Center offers 100 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit card deposit required
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Ontario Airport
  • Comfort Suites Ontario Airport
  • Comfort Suites Ontario Convention Center Hotel
  • Comfort Suites Ontario Convention Center
  • Comfort Suites Ontario Convention Center
  • Comfort Suites Ontario Airport Convention Center Hotel
  • Comfort Suites Ontario Airport Convention Center Ontario
  • Comfort Suites Ontario Airport Convention Center Hotel Ontario

You should know

  • Comfort Suites Ontario Airport Convention Center offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.