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4.2 out of 5

"Breakfast was good. Location as well, close to restaurants and gas station. My room tv didn't work, the cable box was missing and was dirty behind the ... " More

By a verified traveller on Sat 28 Dec 2019

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Hotel Description

Hotel near Ontario Convention Center in Ontario

In shopping district

At this Ontario hotel, you'll be within half a mile (1 km) of Ontario Convention Center and 6 miles (10 km) of Toyota Arena. Ontario Mills Shopping Mall is within 6 miles (10 km) and Victoria Gardens is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include refrigerators, microwaves, and room service.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$114* Per night/room 12 Jul. - 13 Jul.

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Ontario Convention Center ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Ontario Convention Center

Everyone (7) Family (6)
3 out of 5
Breakfast was good. Location as well, close to restaurants and gas station. My room tv didn't work, the cable box was missing and was dirty behind the tv stand

Posted by on 28 Dec. 2019

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Comment from Hotel Management

4 Feb. 2020 by Cynthia

We do apologize for the inconveniences that you experienced with Your T.V We are looking into these issues. We will speak to the staff to ensure this does not happen in the future. Our goal is to satisfy every guest. We appreciate your concerns and will work hard to make your next visit with us unforgettable.

4 out of 5
It was very neat and clean. The breakfast area was nice.

Posted by on 7 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Cynthia

Thank you for taking the time to review our property. Your heart felt review is much appreciated. Our breakfast staff are definitely an asset to our team. We forward to seeing you again soon!

5 out of 5
Location was excellent... Room was clean and had microwave and fridge.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Cynthia

We're glad you enjoyed our hotel and location! Looking forward to seeing you again.

5 out of 5
Very friendly staff and clean hotel..The bed was very comfortable and we definitely would stay here again.

Posted by on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Cynthia

Thank you for taking the time to review your stay with us, we look forward to having you back as our guest.

5 out of 5
Nice, clean, hotel. Very fast check in very kid friendly.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Cynthia

Thank you for your perfect 5. Thank you for choosing the Comfort Suites Ontario Convention Center for your lodging needs. We hope to have you back whenever you back in town

3 out of 5
The hotel is kept nicely. Although, the location is kinda out of the way from any near by businesses or places for dining. Close to the airport is a plus.

Posted by , from Sacramento on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Cynthia

Thank you for taking the time to review your stay with us, we hope to have you back next time you are in the area

4 out of 5

Posted by on 11 Feb. 2019

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5 out of 5
Amazing and I will be going back there every 2weeks😊

Posted by , from Santa Maria ca on 17 Sep. 2018

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4 out of 5
We stay here whenever we visit our son a college...always a good stay. This time the bedding smelled super bleachy...great that it is clean, but the scent was a little too much. Still our first pick for a place to stay though!

Posted by on 16 Apr. 2018

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4 out of 5
Very friendly and accommodating staff. We appreciated that the staff was so positive and helpful.

Posted by on 21 Mar. 2018

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Comment from Hotel Management

23 Mar. 2018 by Jesse H

It is so wonderful to read you enjoyed your stay! Hope to see you soon.

About the Comfort Suites Ontario Convention Center

Location 1811 E Holt Blvd, Ontario, CA 91761

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Ontario Convention Center offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters). A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Ontario Convention Center. Self parking is free. This Ontario hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (2.9 km / 1.8 mi)
  • Train station: Ontario Station (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Suites Ontario Convention Center offers 100 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Ontario Airport
  • Comfort Suites Ontario Airport
  • Comfort Suites Ontario Convention Center Hotel
  • Comfort Suites Ontario Convention Center
  • Comfort Suites Ontario Convention Center Hotel
  • Comfort Suites Ontario Convention Center Ontario
  • Comfort Suites Ontario Convention Center Hotel Ontario

You should know

  • Comfort Suites Ontario Convention Center offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.