4/10 Poor
Carl H.
21 Mar 2024
Disliked: Cleanliness
Sketchy Neighborhood
My wife and I are in our upper sixties and live in a suburb that in 2017 was rated as one of the top 10 safest towns in America. When we arrived at this unit, it was not what we were hoping for. The neighborhood is not as nice as we hoped it would be. We were hoping to walk the neighborhood and that on the busy nearby street, Venice Blvd, we could visit coffee shops and outdoor cafes. The neighborhood is not conducive to that. I accept some of the blame for not determining this in advance.
The building and parking area are surrounded by a high black metal fence. You must slide the fence back to access parking (oddly, it doesn’t lock, so your car isn’t really protected). The outdoor amenities are behind a locked gate. The unit itself has a heavy steel security door protecting the front door.
The unit itself is “worn”. The wood floor in the living room has seen better days. The living room couch is old and had a small stain that my wife noticed. That’s as far as we made it. We spent 30 minutes there on the phone with VRBO unsuccessfully attempting to get out of staying there. VRBO denied our claim, saying that with all the fencing and the strong security door we would be perfectly safe INSIDE the unit. The owner unrelentingly stood behind her no refunds policy. Despite this, we decided not to stay here.
So, in the end we’re out a lot of money (our stay would have been for 5 nights). I offered the owner the opportunity to preview this for accuracy she declined.
Carl H.
Stayed 4 nights in Mar 2024