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Grand Hotel Jeanne d'Arc

4.0 star property
4-star hotel near Porte St-Joseph

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Photo gallery for Grand Hotel Jeanne d'Arc

Front of property
Reception
Twin Room, Mountain View
Bar (on property)
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
1 Rue Alsace Lorraine, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of St. Pius X
    ‪3 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪5 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪6 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

  • Mountain view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, Courtyard View

Twin Room, Courtyard View

Twin Room, Courtyard View

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Mountain View

Twin Room, Mountain View

Twin Room, Mountain View

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Courtyard View

Double Room, Courtyard View

Double Room, Courtyard View

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds, Courtyard View

Triple Room, 3 Single Beds, Courtyard View

Triple Room, 3 Twin Beds, Courtyard View

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Mountain View

Family Suite, 2 Bedrooms, Mountain View

Family Suite, 2 Bedrooms, Mountain View

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the area

Lourdes

City center stay.Your stay at this Lourdes hotel places you within a 10-minute walk of Porte St-Joseph and Basilica of St. Pius X. Le Petit Lourdes and Stations of the Cross are also within half a mile (1 km).

What's nearby

  • Basilica of St. Pius X - 3 min walk - 0.3 km
  • Porte St-Joseph - 3 min walk - 0.3 km
  • Basilica of Our Lady of the Rosary - 5 min walk - 0.4 km
  • Basilica of the Immaculate Conception - 6 min walk - 0.6 km
  • Massabielle Grotto - 6 min walk - 0.6 km

Getting around

  • Lourdes Station - 18 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 24 min drive

Restaurants

  • ‪Café Royal - ‬4 min walk
  • ‪L'epi D'or - ‬9 min walk
  • ‪Amalfi Coast Pizzeria - ‬5 min walk
  • ‪St Paul Café - ‬2 min walk
  • ‪Hotel Gallia et LondreS - ‬3 min walk

About this property

Grand Hotel Jeanne d'Arc

4-star hotel near Porte St-Joseph
Grand Hotel Jeanne d'Arc offers its guests a terrace, multilingual staff, and dry cleaning/laundry services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Grand Hotel Jeanne d'Arc also features a front-desk safe and an elevator. Parking is available for a fee.

This 4-star Lourdes hotel is smoke free.

  • 205 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hotel Jeanne d'Arc offers 205 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Lourdes hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 to 12 per person
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), private entrance

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately EUR 12 to 12 per person
  • Self parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jeanne d'Arc Lourdes
Jeanne d'Arc Lourdes
Hotel Jeanne d Arc
Hotel Jeanne d'Arc Hotel
Hotel Jeanne d'Arc Lourdes
Hotel Jeanne d'Arc Hotel Lourdes

Frequently asked questions

How close is Grand Hotel Jeanne d'Arc to the airport?

Grand Hotel Jeanne d'Arc is 11.3 mi (24-min drive) away from the Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hotel Jeanne d'Arc?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Jeanne d'Arc on Jun 4, 2026 start from CA $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel Jeanne d'Arc have an airport shuttle?

Airport shuttle services are not available at Grand Hotel Jeanne d'Arc.

Does Grand Hotel Jeanne d'Arc offer free breakfast?

Free breakfast isn’t provided at Grand Hotel Jeanne d'Arc, but self-serve breakfast is offered for a fee of between EUR 12 and 12 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Grand Hotel Jeanne d'Arc?

No, there is no casino at this hotel, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.

What time is check-in at Grand Hotel Jeanne d'Arc?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Grand Hotel Jeanne d'Arc?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does Grand Hotel Jeanne d'Arc have a pool?

Grand Hotel Jeanne d'Arc does not have a pool.

Does Grand Hotel Jeanne d'Arc have a spa?

There are no spa services available at this hotel.

How close is Grand Hotel Jeanne d'Arc to downtown Lourdes?

Grand Hotel Jeanne d'Arc is 0.4 mi away from Lourdes.

Grand Hotel Jeanne d'Arc Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of hotel is very helpful and polite. It’s highly recommended, the WiFi was strong.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, great staff, and a vibrant Catholic clientelle made the place super special. Many thanks to Cathy on the front desk
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Rejane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is old and beat up. There is better options around.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel très disponibles et aimables, commerce proche, établissement très calme
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Directions led to the summer entrance instead of winter entrance, Fecal matter marks in the toilet, hair on the bathroom floor, holes in the bed sheets, furniture very cheap and needing replaced, the shower had mold all around the caulking. But, the view to the river was good with a balcony. I asked to be moved to another room because it was not sufficiently cleaned. I was moved to a room with no balcony. This second room also had hair on the towels and bathroom floor. I took pictures to show the lady who checked me into the room again. Nothing was done about it. The tv remote was covered in dust and dust bunnies in the corners of the room and floor. I did not extend my stay and moved to another hotel the next evening. This must be an entirely different hotel in the summer, because there is NO WAY this is a four star hotel stay.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Sarah

Liked: Staff & service, room comfort

Off Season

We went in November not knowing that mostly everything closes on October 31. The staff was very nice and the location of the hotel is wonderful. Even though we had to go through the bar/restaurant to enter it was ok. Their dinner is wonderful, not to fond of the breakfast.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

JoseAnt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien situado

El hotel está muy bien conservado y limpieza excelente. En pleno centro aunque eso hace que siempre haya más ruido por la calle, que aunque no es principal tiene una gran afluència de personas
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Didier

Liked: Staff & service
Mauvaise insonorisation, petit déjeuner médiocre, pas digne d'un 4 étoile.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service

Hotel Jeanne d’Arc

Hotel location was very good for walking to local attractions and dining options and the staff was very helpful and friendly. Property was a bit worn but serviceable. Parking was convenient.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, gorgeous view of mountains! Loved it!
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locTion

The staff very very attentive and nice. Small room with a great view and very clean
Stayed 1 night in Jun 2018
Verified

6/10 Okay

manu

Liked: Cleanliness, staff & service, room comfort
we were in a part of the hotel that to get warm water we had to wait 15 minutes.the staff was friendly.
Stayed 1 night in May 2018
Verified

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sé el motivo aún, nos dieron dos habitaciones, una triple (que era lo solicitado) y una de matrimonio. Estaban comunicadas entre ellas, con sus respectivos cuartos de baño, etc. Muy bien. Precios de los desayunos caros. Al lado, cualquier bar, mucho más económico.
Verified

10/10 Excellent

Brett

Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2018