See all properties

Best Western The Hatfield Hotel

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western The Hatfield Hotel

Serves lunch and dinner
Terrace/patio
Serves lunch and dinner
In-room safe, desk, iron/ironing board, free WiFi
Deluxe Suite, 1 Double Bed, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • Place, South Beach
    ‪1 min walk‬
  • Place, Hollywood Cinema
    ‪4 min walk‬
  • Place, The Marina Theatre
    ‪16 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the area

Lowestoft

In Lowestoft .Within a 10-minute walk of the hotel, you'll find South Beach and Hollywood Cinema. The Marina Theatre and Merchant House Gallery are also within 2 miles (3 km).

What's nearby

  • South Beach - 1 min walk - 0.1 km
  • Hollywood Cinema - 4 min walk - 0.4 km
  • The Marina Theatre - 16 min walk - 1.4 km
  • Merchant House Gallery - 3 min drive - 2.0 km
  • Ness Point - 3 min drive - 2.3 km

Getting around

  • Lowestoft Station - 4 min drive
  • Norwich (NWI-Norwich Intl.) - 66 min drive

Restaurants

  • ‪The Plough & Sail - ‬5 min walk
  • ‪Spring Tide - ‬6 min walk
  • ‪Tides Reach Fish & Chips - ‬3 min walk
  • ‪The Harbour Inn - ‬6 min walk
  • ‪The Galley - ‬5 min walk

About this property

Best Western The Hatfield Hotel

3.5-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western The Hatfield Hotel also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Lowestoft hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western The Hatfield Hotel offers 33 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Similar properties

Breakfast, lunch and dinner served
Wherry Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 533 reviews
The price is CA $92
CA $110 total
includes taxes & fees
Mar 22 - Mar 23
Wherry Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Best Western The Hatfield Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 198 out of 485 reviews
Rating 8 - Good. 181 out of 485 reviews
Rating 6 - Okay. 71 out of 485 reviews
Rating 4 - Poor. 20 out of 485 reviews
Rating 2 - Terrible. 15 out of 485 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel helpful staff
Stayed 5 nights in Nov 2025

6/10 Okay

Johan

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Moira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly, nice room ,had a good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the promenade. Staff helpful and friendly
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel a bit dated. Bed terrible. Old and feel springs. Poor night sleep ☹️
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the last few years all my family have enjoyed visiting the Hatfield Hotel as the downstairs restaurant is lovely and the staff are always very welcoming. This is the first time I stayed for a few days and not only is it great value, the sea view and the sound of the waves coming in are exceptionally calming … it’s right on the beach so we saw the first light dawn in the most easterly place in the UK. It’s a treat.
Early morning from the window.
Stayed 3 nights in Oct 2025

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedroom noisy all night with extractor fans
Stayed 1 night in Sep 2025

8/10 Good

ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and convenient location. Decent breakfast and comfortable beds. Just a few minutes walk from train station.Had no issues whilst and and would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western The Hatfield Hotel

Welcoming hotel and very conveniently located
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfotable staff veey helpfull.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience around the bar and sea view terrace
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Stayed 1 night in Aug 2025

6/10 Okay

Rossana

Travelled with partner
Liked: Staff & service
I’d booked a deluxe room overlooking the sea view was great but room was very below standard the bed was like sleeping on a rock and the pillows were awful the bathroom was not the standard of a deluxe the shower was so hard to turn on/off tv too close to wardrobe and no plugs near the bed! Altogether very disappointing far too much money for what we had!
Stayed 2 nights in Aug 2025

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
The room was very tired but i know it is one of the rooms still to be renovated. However the main problem was that the mattress sloped downwards and i moved in my sleep and fell out of bed at 4 am! I hurt myself on the bedside cabinet as i fell and grazed my arm and badly bruised my shoulder. The mattress is unfit for use and needs replacing.
Stayed 1 night in Aug 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

raymond

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service
I liked the friendliness of the staff, the room was a nice size, but the bed was a bit old. I would have liked a few more food options on the menu The shower over the bath was unusable for me as the side was to tall and there was no handrail Even though there was a lift we still had to cope with to many stairs for myself and my husband The hot water was far to hot, care homes, schools and other public places sould be around 44%C
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel generally down at heel. Staff super stressed and too few. Check in experience not great; agreeing one hour extra to check out seemed to stress out receptionist (who was also serving at the bar). Lift out of service during big wedding reception; food pretty bad. Altogether needs some focused attention/
Stayed 1 night in Aug 2025

8/10 Good

Richard, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast and helpful staff
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Night out with the Boys

Arrived at 2:30 pm and couldn’t check in due to no rooms available (a bit disappointed as I needed to get changed before meeting the boys at 3:00 pm. Managed to get a car parking spot which was good, as limited parking. Hotel clean same as my room which was quite basic but had a good shower.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, room comfort

Dated, but I will be back…..

So, not the most modern hotel in the world and quite frankly, it is overdue a refurb but that should not put you off staying. The Team are extremely welcoming, the rooms are clean and daily housekeeping cannot be faulted. Breakfast choice is good and I enjoyed what was put in front of me. I have stayed elsewhere in Lowestoft and paid more for the privilege however I will return to the Hatfield because of the friendly Team and the seafront location.
Stayed 2 nights in Jul 2025