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Best Western Lubbock West Inn & Suites

2.5 star property
Lubbock guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Exterior
Family Room, Multiple Beds, Non Smoking
Free daily on-the-go breakfast
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4

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Holiday Inn Express Hotel & Suites Lubbock South by IHG

Lubbock
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is CA $118
CA $135 total
includes taxes & fees
Dec 31 - Jan 1, 2026
Holiday Inn Express Hotel & Suites Lubbock South by IHG

About the area

Lubbock

In Lubbock .Stay at this Lubbock hotel and you'll be within half a mile (1 km) of Ballet Lubbock and 2 miles (3 km) of South Plains Mall. Lubbock Premiere Cinema and West End Center are also within 2 miles (3 km).

What's nearby

  • Ballet Lubbock - 7 min walk - 0.6 km
  • South Plains Mall - 15 min walk - 1.3 km
  • Lubbock Premiere Cinema - 15 min walk - 1.3 km
  • West End Center - 2 min drive - 2.7 km
  • Texas Tech University - 5 min drive - 8.2 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Twin Peaks - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive

About this property

Best Western Lubbock West Inn & Suites

Lubbock guestrooms with free WiFi
Best Western Lubbock West Inn & Suites offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Best Western Lubbock West Inn & Suites also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

  • 73 guestrooms or units
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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Ashmore Inn and Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
3.9 out of 5, Good, 1,416 reviews
The price is CA $94
CA $108 total
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 27-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 11 PM.

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 250 out of 504 reviews
Rating 8 - Good. 111 out of 504 reviews
Rating 6 - Okay. 60 out of 504 reviews
Rating 4 - Poor. 33 out of 504 reviews
Rating 2 - Terrible. 50 out of 504 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

AMY

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff was friendly. The beds were uncomfortable. The pillows were flat. You can hear the neighbors above and beside you. The rooms are a little outdated and you can smell the carpets. Good for a one night stay after a night out.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Stayed 4 nights in Sep 2025

8/10 Good

Sylvia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Obviously the room above ours had a leak and it was just covered up with paint. Mold is showing. stains on the comforter, when opening the sofa bed we discovered massive ugly stains on couch cushions.They could have been cleaned and not just flipped over. Shower walls and tub are in desperate need of a true cleaning and take the paint of the tub its peeling and looks ugly. Fix the fan,change the light bulb,and two useless switches in the restroom. Breakfast was reheated from the day before it was gross. This hotel used to be so well maintained and beautiful. This hotel is overpriced for what you get now,the rooms may be bigger but what you get is no different compare than a Motel 6.
Stayed 2 nights in Sep 2025

10/10 Excellent

datron

Stayed 2 nights in Sep 2025

8/10 Good

Justin

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Jodi

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Amenities, property conditions & facilities
The property itself was very nice. Staff was very friendly and helpful. The lobby was clean and fresh looking. The complimentary breakfast was very good, freshly made every day and tables and chairs to sit and eat. We loved the coffee!! The room was very nice, and spacious. The rolling shades instead of drapes was great! The room smelled nice, too. There were a couple minor things about the amenities: the treadmill was not working and the pool hadn’t been cleaned. The water was too cold (for us) to swim, so the cleanliness of the pool didn’t matter at that time. (And there isn’t a hot tub). But other than those things, GREAT STAY. We were there for a whole week!
Stayed 6 nights in Sep 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ellena

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this was a nice room. I had a king suite with the balcony access to the pool. We didn’t get to utilize the pool due to rain, but the room was spacious, clean, and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice staff was friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

TWILA, HURST

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so sweet and helpful. Moved us to another room without hesitation when our AC acted up. Breakfast was excellent. Hot and many options. Very clean and quiet. I will definitely stay here again on our next Lubbock girls adventure
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb place. Well worth the price!
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Everything was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Bryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wondering if they even put new sheets? Shower wouldn’t drain and they didn’t send anyone to clear the drain.
Stayed 1 night in Aug 2025

10/10 Excellent

datron

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place to Stay

Room was spotless, staff was very friendly, and the bed was perfect
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Monique

Travelled with family
Disliked: Property conditions & facilities, room comfort

Last Resort

Would not recommend this hotel if you want comfort. Had a maintenance issue as soon as we got to the room. The beds are very uncomfortable. The only positive thing was the breakfast staff and housekeeping were very nice.
Stayed 2 nights in Aug 2025

8/10 Good

Carlos, Lewisville

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price if you book way ahead of time.

Loved the size of room, only draw back was you can feel the springs in the king bed only. Was very hard. T.V. chanels sucked. But over all i was very satisfied and would stay again and bring my own t.v. with firestick because you cant hook one up to theres.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025