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MCM Eleganté Hotel & Suites

3.5 star property
3.5-star hotel near Lubbock Memorial Civic Center

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Photo gallery for MCM Eleganté Hotel & Suites

Interior
Lobby sitting area
Breakfast, lunch, dinner served; American cuisine
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(107 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(42 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(32 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Lubbock

City center stay.With a stay at this Downtown Lubbock hotel, you'll be within half a mile (1 km) of Lubbock Memorial Civic Center and 2 miles (3 km) of Jones AT&T Stadium. Buddy Holly Center and Texas Tech University are also within 2 miles (3 km).

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.3 km
  • Blue Light Live - 17 min walk - 1.5 km
  • Buddy Holly Center - 19 min walk - 1.6 km
  • Jones AT&T Stadium - 2 min drive - 3.4 km
  • Texas Tech University - 4 min drive - 2.3 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Paint Rock Coffee Co. - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk
  • ‪Two Docs Brewing - ‬14 min walk

About this property

MCM Eleganté Hotel & Suites

3.5-star hotel near Lubbock Memorial Civic Center
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 661 out of 1173 reviews
Rating 8 - Good. 245 out of 1173 reviews
Rating 6 - Okay. 143 out of 1173 reviews
Rating 4 - Poor. 67 out of 1173 reviews
Rating 2 - Terrible. 57 out of 1173 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Nov 2025

8/10 Good

beverly

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

6/10 Okay

Sol

Liked: Cleanliness, staff & service, amenities
There was an awful smelling air putifirr in the room and quite loud as well.Shpuld have complained and insisted on another room.
Stayed 1 night in Nov 2025

10/10 Excellent

José Luis Ortiz, El Paso

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Very clean, great breakfast, friendly staff. The only downfall was that the ice on the 3rd floor doesn’t work. Beds are comfortable but need upgraded. I’ll stay here every time we go to Lubbock!
Stayed 1 night in Nov 2025

10/10 Excellent

DAWN

Stayed 2 nights in Nov 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. The room was very good and quiet and I was very happy with the overall experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good price and great location. Includes breakfast and transportation. It's the perfect place to stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is always amazing. The staff is friendly. Rooms are clean. I have stayed several times. None of the ice makers on any floor were working but hopefully they get that fixed soon. We took the shuttle to the Texas Tech game which was really nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron, South Jordan

Stayed 1 night in Nov 2025

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adequate. It’s listed as 4 star but maybe “Lubbock” 4 star. Looks like they’ve tried some remodeling but slapping paint on walls won’t make a dated interior better. All but one ice machine were not working and the specialty coffee machine in the bar was down as well. The staff said that has been true for awhile and they can’t get them fixed. The room was a little overpriced but that may have been because of the Texas Tech football home game.
Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Travelled with family
Liked: Amenities, property conditions & facilities
Needs room updates. Plumbing is old and slow. Room smelled stale.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay if you’re going to a Texas Tech game. Rooms are clean and breakfast if good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

luis

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Helpful, courteous staff; very nice Manager reception w/ glass of wine & hot wings; hot breakfast is included w/ omelet station (and waffles available to order); room was clean & comfortable - a very nice stay overall
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Albuquerque

Business traveller
Liked: Cleanliness
Great service, the hotel tries really hard
Stayed 1 night in Oct 2025

6/10 Okay

Chrissy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elegante is always a top choice for my family when visiting Lubbock. The suites are great size and the breakfast is the best with fresh food, fruit, made to order omelets. My 3 star rating is due to our room experience which has to be the worst room I’ve stayed in, in any hotel chain including Elegante in the last 10 years. Our king bed was the shape of a V, and very uncomfortable. The shower head had so much hard water the water flow was extremely bad, don’t dare wash your hair, it’ll take forever to get the soap out. Then lastly, the A/C in the ceiling dripped consistently on the carpet so it was very wet. While that did not impact as much, I’m sure will cause problems for them later on with water damage. Day 1 we informed the front desk, they glossed over what we shared. Day 2, we shared again with a new clerk who immediately contacted the on call person but not much could be done, it was late and we wanted to go to bed. Day 3, we left early and got a call if we wanted to change rooms we could (previous nights were sold out). We opted to not change the room for our last night as we would not return until late evening and too much work. Elegante needs to take the time to assess their rooms to ensure they are up to their standards. I will now consider other options when returning to Lubbock.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent! Even with a busy tech weekend, we still had great service!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities
Close to TTU and restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer, Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great weekend in Lubbock for Tech-BYU game. Staff and hotel were amazing!
Stayed 2 nights in Nov 2025