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MCM Eleganté Hotel & Suites

Property class: 3.5
3.5-star hotel near Lubbock Memorial Civic Center

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Lobby sitting area
Interior
Breakfast, lunch, dinner served; American cuisine
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(114 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(42 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(33 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Lubbock

City center stay.With a stay at this Downtown Lubbock hotel, you'll be within half a mile (1 km) of Lubbock Memorial Civic Center and 2 miles (3 km) of Jones AT&T Stadium. Buddy Holly Center and Texas Tech University are also within 2 miles (3 km).

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.3 km
  • Blue Light Live - 17 min walk - 1.5 km
  • Buddy Holly Center - 19 min walk - 1.6 km
  • Jones AT&T Stadium - 2 min drive - 3.4 km
  • Texas Tech University - 4 min drive - 2.3 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Paint Rock Coffee Co. - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk
  • ‪Two Docs Brewing - ‬14 min walk

About this property

MCM Eleganté Hotel & Suites

3.5-star hotel near Lubbock Memorial Civic Center
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 695 out of 1241 reviews
Rating 8 - Good. 257 out of 1241 reviews
Rating 6 - Okay. 155 out of 1241 reviews
Rating 4 - Poor. 75 out of 1241 reviews
Rating 2 - Terrible. 59 out of 1241 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness, amenities
Room had patches peeling off, bathroom needs update, toilet had to be flushed 2-3 times every time it was used. Costumer service was great breakfast awesome… building has to be renovated for the price you guys charge it needs more color and updating
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Stayed 1 night in Dec 2025

8/10 Good

Owida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, beds, comfortable, toilet paper holder was loose and probably needs looked at. Breakfast was pretty good. The front desk said there was a waffle bar but there wasn't. Omelet was good, would like to see ham as one of the omelet ingredients added.
Stayed 1 night in Jan 2026

8/10 Good

Jane

Stayed 2 nights in Dec 2025

6/10 Okay

Amy

Stayed 2 nights in Dec 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities
For what you pay, this place was great. Staff were amazing, the shuttle from the airport was perfect and breakfast was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities
Everything was excellent! Will definitely be staying here again.
Stayed 1 night in Jan 2026

6/10 Okay

Stepan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and the bathroom needs a lot of work done.
Stayed 1 night in Jan 2026

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
All the above
Stayed 2 nights in Jan 2026

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty
Stayed 1 night in Dec 2025

6/10 Okay

Alexcia

Stayed 2 nights in Jan 2026

2/10 Terrible

Stacy

No It was all cold and meat for omletes looked terrible
Stayed 2 nights in Jan 2026

6/10 Okay

TZUCHUN

Stayed 1 night in Jan 2026

8/10 Good

Seban

Stayed 1 night in Dec 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities
Nice new carpet in room and comfortable beds. Staff always great and breakfast buffet awesome. Always stay here in Lubbock
Stayed 1 night in Dec 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was lovely, just one staff member on the last day was bit short with me when asking her about the Starbucks coffee. By the way, was only available one day out of the 4 days we stayed there, that would be my only complaint. Other than that, everything else was great!
Stayed 4 nights in Dec 2025

6/10 Okay

Alan

Travelled with family and small children
Liked: Cleanliness, amenities
Rooms were clean but very outdated , just like the rest of the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Steve, Douglas

Stayed 1 night in Dec 2025

8/10 Good

Stephanie, Carlsbad

Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
nice rooms, good location
Stayed 1 night in Dec 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Every person we came in contact went above and beyond to make our stay wonderful. The restaurant was awesome. Probably only the 2nd time in my life I have ordered penne pasta that actually had enough sauce on it to cover the pasta. And breakfast this morning you could even get a custom made omelet.
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. We enjoyed speaking with everyone.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

4/10 Poor

Adolfo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Older rooms, water drained slow in tub and mold in shower area
Stayed 1 night in Dec 2025