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Tru by Hilton Lubbock Southwest

2.5 star property
Enjoy the outdoor pool at this Lubbock hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Lobby
Snack bar
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
6407 62nd Street, Lubbock, TX, 79424
  • Place, Water Rampage
    ‪14 min walk‬
  • Place, South Plains Mall
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Lobby

Hampton Inn & Suites Lubbock University

Lubbock
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 853 reviews
The price is CA $149
CA $171 total
includes taxes & fees
Oct 26 - Oct 27
Hampton Inn & Suites Lubbock University

About the area

Lubbock

Close to airport.Within 2 miles (3 km) of this Lubbock hotel, you'll find Water Rampage and Ballet Lubbock. West End Center and South Plains Mall are also within 3 miles (5 km).

What's nearby

  • Water Rampage - 14 min walk - 1.2 km
  • South Plains Mall - 3 min drive - 3.8 km
  • Lubbock Christian University - 5 min drive - 6.4 km
  • Covenant Lakeside Hospital - 5 min drive - 8.2 km
  • Texas Tech University - 8 min drive - 10.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Braum’s - ‬17 min walk

About this property

Tru by Hilton Lubbock Southwest

Enjoy the outdoor pool at this Lubbock hotel
Tru by Hilton Lubbock Southwest offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Lubbock Southwest. Parking is available for a fee.

This Lubbock hotel is smoke free.

  • 98 guestrooms or units
  • Built in 2019
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Elevator
  • No smoking on site
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

BBQ/picnic area
Country Inn & Suites by Radisson, Lubbock Southwest, TX
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,408 reviews
The price is CA $100
CA $114 total
includes taxes & fees
Oct 26 - Oct 27
Country Inn & Suites by Radisson, Lubbock Southwest, TX

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3.99 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.99 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Reviews

Tru by Hilton Lubbock Southwest Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 474 out of 894 reviews
Rating 8 - Good. 209 out of 894 reviews
Rating 6 - Okay. 112 out of 894 reviews
Rating 4 - Poor. 55 out of 894 reviews
Rating 2 - Terrible. 44 out of 894 reviews

Reviews

10/10 Excellent

celenia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Minnelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service

Bad

Room had not been cleaned. Sheets were dirty with hair everywhere. They did not offer another room. They just gave us sheets to change the bed myself. Pretty crazy honestly.
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
It started with a strange smell, I couldn’t tell if it was the cleaning smell or mild mold/mildew. The AC was not on and it was hot, maybe that contributed to the smell. The AC temperature was decent, it could have been colder. Shower and bathroom were clean. Loved the extra storage spaces and storage options.
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Mediocre at best.

We’ve stayed here before but will not stay here again. It is needing some repairs and showings its age. The first room we were in had a clogged sink and the door wouldn’t close unless you shoved on it. The second room we were in had a condensation line in the air conditioner that leaked on the floor and had no toilet paper. When I asked for toilet paper, they said they were trying to get some...so we had to go to the store to get some. The side exit door would not close all the way, unless shoved on as well and I feel that that was a security issue that it would not close. Also, there were tiles on the floor that were broken And falling off the wall by the side door. Now they are charging per night for parking and I think it’s ridiculous.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

brazgette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Heather

Travelled with family, Business traveller
Liked: Amenities
Everything went smoothly
Stayed 1 night in Jun 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in May 2025

2/10 Terrible

Kristi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- but not worth it. The foyer was messy and hospitality was lacking. We had to wait at least over five minutes for someone to show up and help us. Rooms were not clean at all. Hair in linens, floor, bathroom shower. Stained towels. Wall by the toilet was soiled. I honestly think our room hadn’t been “cleaned” ever. We will not be staying here in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 3 nights in Jun 2025

10/10 Excellent

Alyssa, Amarillo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is absolutely amazing! We stay here for softball tournaments and they are so friendly and on top of things! Lydia, Sylvia, and Mikeal took wonderful care of us! As always, it was clean and quiet!
Stayed 2 nights in Jun 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

June

Stayed 1 night in May 2025

6/10 Okay

Dean

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was clean and the room comfortable. Very nice linen on the beds and towels in the bath. Disappointed that there was no coffee pot in the room or coffee available in the lobby unless at breakfast. Was charged to park although Expedia stated free parking. The breakfast did not have the variety and quality that I was expecting. Front desk staff was welcoming.
Stayed 1 night in Jun 2025

10/10 Excellent

Dana

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for quick stay for a night or two

We stayed here just overnight on our drive back from California to Dallas. It was a nice/clean hotel. There were several big groups staying, so a little loud and crowded in the lobby area at times. But overall a good value for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was outstanding. The only glitch was the small refrigerator did not cool down enough and the window shad would not roll back up. I’ll definitely stay there the next time. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Byron

Travelled with partner
Liked: Staff & service, amenities
The bathroom has multiple issues: missing tile grout around the shower, groult lines filled with gunk. Shower head sprays everywhere, and shower door will not stay closed. Our other issue is the $3.99/day charge for "self parking"...just a regular hotel parking lot. Not clearly visible on the website. It says "self parking available"...you have tyo dig further into the website to fing the charge. Did some research and other Hilton properties in the area has this self parking daily charge. So, wasn't real pleased with that...
Stayed 2 nights in May 2025

8/10 Good

Rodrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. There was a foul smell in the lobby due to a malfunctioning ice machine during my visit. Other than that it was a good experience.
Stayed 1 night in May 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, room comfort
Broken desk light. Terrible curtain situation. Did not offer full privacy. Alarm clock went off at 6:00 am and we didn’t set it. Empty Kleenex box. Stopper in bathtub was broke.
Stayed 1 night in May 2025

8/10 Good

Anabella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities

Hairs in or bed dirty sheets disgusting

The sheets were dirty we counted 8 hairs in the bed when we pulled the sheets back and the lady put new sheets on our bed acted like it was a huge inconvenience to put clean sheets on our bed. Also the bed is broken cut my leg on it. No extra towels this is so bad for a hotel that cost $202 a night just stay somewhere else.
Stayed 1 night in May 2025