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"I thought the hotel would be clean because it looks new. I stayed there while waiting for my apartment. The price is good for a week, but the shee ... " More

By a verified traveller on Sun 02 Apr 2017

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Hotel Description

Hotel perfectly located for exploring Bowie

Bowie stay

With a stay at this Bowie hotel, you'll be within half a mile (1 km) of Lubbock Christian University and 2 miles (3 km) of West End Center. Tubbs-Carlisle House and Shadow Hills Golf Course are also within 3 miles (5 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Laundry facilities are provided for your convenience.

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Select Suites - Lubbock - West ratings based on 6 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Select Suites - Lubbock - West

Everyone (5)
1 out of 5

Posted by on 8 May 2021

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Comment from Hotel Management

18 May 2021 by -Claire, Guest Engagement Team - WoodSpring Suites

Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.

4 out of 5

Posted by on 15 Jun. 2020

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Comment from Hotel Management

17 Jun. 2020 by Brandon, Guest Engagement Team, WoodSpring Suites

We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!

1 out of 5
No coffee, no cups to drink water from, no shower curtain. Bed was comfortable but there’s a few things I could’ve added

Posted by on 5 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Nationwide Hotel Management Company, LLC

Thank you for your comments. We appreciate hearing what you loved and what you wished for. We're sorry you were not expecting our limited amenities so we appreciate all the more your reminders about bringing personal items which are sure to help fellow travelers make the best use of our kitchen facilities and accommodations.

5 out of 5

Posted by on 17 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Nationwide Hotel Management Company, LLC

We appreciate the incredible rating! Thank you!!

1 out of 5

Worst say ever!

Fire alarm went off for hours and we didn't see a single emergency vehicle. Staff disabled fire system and said a repair man would come out Monday. That was two days of no fire alarm. There was no soap or shampoo. Bed was hard. TV remote didn't work. House keeping didn't come by. No clean towels.

Posted by , from Kansas on 27 Feb. 2018

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Comment from Hotel Management

11 Apr. 2018 by Julia, Guest Relations

Thank you for your feedback and sharing details about your less than pleasant experience. That is certainly not the impression we were aiming for. It is our goal for guests to have a positive experience when staying at WoodSpring Suites and we fell short during your stay. Your comments have been shared with our operations team to address the issues you mentioned. We do thank you for your business and we wish you well in all your future travels.

3 out of 5

Price is good, but dirty sheets and towels

Pros: The location is close to places to eat and shop.
Cons: Clean towels and sheets.
I thought the hotel would be clean because it looks new. I stayed there while waiting for my apartment. The price is good for a week, but the sheets and towels were dirty.

Posted by on 2 Apr. 2017

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About the Extended Stay America Select Suites - Lubbock - West

Location 2311 W Loop 289, Lubbock, TX 79407

Property Features

As a guest of Extended Stay America Select Suites - Lubbock - West, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges. Smoking is allowed in designated areas at this Lubbock hotel.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • Built in 2005
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Select Suites - Lubbock - West offers 104 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • LGBTQIA friendly
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Value Place Hotel Lubbock West
  • WoodSpring Suites Lubbock West Hotel
  • Value Place Lubbock West Hotel Lubbock
  • Value Place Lubbock TX West Hotel
  • Value Place Lubbock TX West
  • WoodSpring Suites Lubbock West
  • Extended Stay America Select Suites Lubbock West
  • Extended Stay America Select Suites - Lubbock - West Hotel
  • Extended Stay America Select Suites - Lubbock - West Lubbock

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.