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Astoria Lucerne

4.0 star property
4-star hotel near Swiss Transportation Museum

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Photo gallery for Astoria Lucerne

4 restaurants, Thai cuisine
Reception
Terrace/patio
Front of property
3 bars/lounges, rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Pilatusstrasse 29, Lucerne, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 King Bed (King)

8.6 out of 10
Excellent
(33 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Corner Room)

Deluxe Twin Room (Corner Room)

Deluxe Twin Room (Corner Room)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Superior Triple Room

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Lucerne

In Lucerne .Within a 5-minute walk of the hotel, you'll find Museum Sammlung Rosengart and Franciscan Church. Jesuit Church and Chapel Bridge are also within half a mile (1 km).

What's nearby

  • Jesuit Church - 3 min walk - 0.3 km
  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Chateau Guetsch - 13 min walk - 1.1 km

Getting around

  • Lucerne Station - 6 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Thai Garden - ‬1 min walk
  • ‪Penthouse - ‬1 min walk
  • ‪just a little brewpub - ‬3 min walk
  • ‪Mövenpick - ‬2 min walk
  • ‪La Cucina - ‬1 min walk

About this property

Astoria Lucerne

4-star hotel near Swiss Transportation Museum
There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A health club, a nightclub, and a rooftop terrace are also featured at Astoria Lucerne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 252 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Nightclub
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Coffee shop
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 55 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • Health club
  • Nightclub

Accessibility

  • No elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number KZV-SLU-000100

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 860 reviews
Rating 8 - Good. 284 out of 860 reviews
Rating 6 - Okay. 88 out of 860 reviews
Rating 4 - Poor. 33 out of 860 reviews
Rating 2 - Terrible. 32 out of 860 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandor

Stayed 1 night in Dec 2025

10/10 Excellent

Amit Devdas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I must say reading some reviews I was apprehensive about this hotel however all that went away the minute we stepped in. FYI they charge 100 CHF a day deposit which you get back end of your stay and they take this immediately at check in. You also get charged city tax around 25CHF at the end of your trip. The hotel staff and location are amazing. The staff are so good they helped me out with everything I asked and our room was spotless. The location is fantastic just mins away from the station and central to restaurants and shopping centres. Yes there is noise at night from people partying but theres a rooftop bar above you and bars outside too so why are people surprised by this lol. We had that one night until 1am but it was expected and that's fine. Overall great hotel lovely staff fantastic location and I can definitely say I will 100% return to this hotel again. Thank you Hotel Astoria!!❤️
Stayed 3 nights in Dec 2025

6/10 Okay

Harry

Liked: Cleanliness
Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.
Stayed 4 nights in Dec 2025

6/10 Okay

Ashish, Basel

Liked: Cleanliness
Bathroom was really small and cramped.
Stayed 2 nights in Dec 2025

8/10 Good

Adam Paul

Liked: Cleanliness, amenities
Close to main station and good staff
Stayed 2 nights in Nov 2025

10/10 Excellent

BEMI, CHARLOTTE

Stayed 3 nights in Nov 2025

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨
Stayed 4 nights in Nov 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice room. Staff was curteous and helpful. Enjoyed my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Ricardo, San Marcos

Liked: Cleanliness, staff & service
Restroom was too small. No door for privacy either.
Stayed 1 night in Nov 2025

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were fantastic! Nice hotel in a great area. a short walk to the allstadt and great small shops. Breakfast was a great plus.
Stayed 8 nights in Oct 2025

10/10 Excellent

Daime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Oct 2025

6/10 Okay

MANPREET

Disliked: Cleanliness
Stayed here for 2 nights! There was old food in the fridge, cups were dirty and bed sheets were dirty. Staff was extremely nice and replaced items but
Stayed 3 nights in Oct 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect , location, staff, room, services , I love it !!! Lucerne is a magical place!. ❤️
Stayed 3 nights in Oct 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in the center of town everything is within walking distance. Staff very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anetta

Stayed 3 nights in Oct 2025

6/10 Okay

Antonio

Stayed 3 nights in Oct 2025

8/10 Good

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property close to everything. Would definitely stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is pretty good here, location, cleanliness, services and breakfast. However, I wish their entrance was better designed. The options were either a flight of stairs (which can get slippery when wet), a narrow escalator with luggage restriction or an unintuitive elevator down a hallway.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable, but there was a lot of noise coming from outside the room in the evening. Seemed to be infrastructure noise - pipes, doors, squeaks, etc. Fortunately it quieted down at bedtime. The breakfast was great.
Stayed 3 nights in Sep 2025

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry clean, great breakfast choices great location
Stayed 2 nights in Sep 2025