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Hotel Goldener Stern – Self check-in

Property class: 2.5
Belle Époque hotel near Swiss Transportation Museum

Choose dates to view prices

Photo gallery for Hotel Goldener Stern – Self check-in

A view through a window with a mountain in the background.
A bed with white bedding in a room with a window.
A cityscape with a prominent mountain in the background, a clock tower, and various buildings with distinct architectural styles.
A staircase with a handrail leading to a bedroom with a bed and a nightstand.
A room with two orange chairs around a small table with a potted plant, large windows with curtains, and a radiator.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
35 Burgerstrasse, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for City Double Room

A hotel room with a bed, a desk with a computer, a wardrobe, and a window with a view of buildings.

City Double Room

7.6 out of 10
Good
(12 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A room with a bed, two chairs, a small table, and a radiator.

Superior Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

A hotel room with two beds, a bedside table with glasses, a hanging coat rack, and a window with curtains.

Standard Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a small table with a plant, and a TV mounted on the wall.

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

A modern, well-lit room with a bed, a sofa, a desk with a mirror, and a hanging rack.

Deluxe Quadruple Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a coffee maker, a glass, and a tray with various cups on the counter.

Superior Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

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About the area

Lucerne

City center stay.You'll be 2.1 mi (3.4 km) from Swiss Transportation Museum with a stay at this Lucerne hotel.

What's nearby

  • Jesuit Church - 3 min walk - 0.3 km
  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Chateau Guetsch - 12 min walk - 1.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Mill'Feuille - ‬5 min walk
  • ‪Hotel Anker - ‬2 min walk
  • ‪Penthouse - ‬4 min walk
  • ‪Restaurant Opus - ‬3 min walk
  • ‪Wirtshaus Taube - ‬2 min walk

About this property

Hotel Goldener Stern – Self check-in

Belle Époque hotel near Swiss Transportation Museum
Hotel Goldener Stern – Self check-in offers its guests express check-in, express check-out, and an elevator. WiFi is free in public spaces. A complete renovation of Hotel Goldener Stern – Self check-in was completed in December 2024.

This Belle Époque Lucerne hotel is smoke free.

  • 18 guestrooms or units
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
Hotel Goldener Stern – Self check-in offers 18 air-conditioned accommodations with espresso makers and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

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Food and drink
ibis budget Luzern City
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includes taxes & fees
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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Elevator (24 inch wide door)
  • Hardwood flooring in public areas

Room amenities

Entertainment

  • 42-inch smart TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Diners ClubMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Property is also known as

Burgerstrasse 35
Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Hotel
Boutique Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Lucerne
Hotel Goldener Stern - contactless check-in Hotel Lucerne

Frequently asked questions

How close is Hotel Goldener Stern – Self check-in to the airport?

Hotel Goldener Stern – Self check-in is 42.3 mi (55-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Goldener Stern – Self check-in?

As of Sept 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Goldener Stern – Self check-in on Oct 19, 2026 start from CA $271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Goldener Stern – Self check-in have an airport shuttle?

Airport shuttle services are not available at Hotel Goldener Stern – Self check-in.

How close is Hotel Goldener Stern – Self check-in to the beach?

This hotel is 3.4 mi (6-min drive) from Horw Seebadi and 11.1 mi (14-min drive) from Seebad Eich. Don't forget your sunscreen!

Does Hotel Goldener Stern – Self check-in offer free breakfast?

Hotel Goldener Stern – Self check-in does not offer free breakfast.

Is there a casino at Hotel Goldener Stern – Self check-in?

No, there is no casino at this hotel, but Grand Casino Lucerne (17-min walk) is nearby.

What time is check-in at Hotel Goldener Stern – Self check-in?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Goldener Stern – Self check-in?

Free parking is not available at this hotel.

Does Hotel Goldener Stern – Self check-in have a pool?

Hotel Goldener Stern – Self check-in does not have a pool.

Does Hotel Goldener Stern – Self check-in have a spa?

There are no spa services available at this hotel.

How close is Hotel Goldener Stern – Self check-in to downtown Lucerne?

Hotel Goldener Stern – Self check-in is 0.3 mi away from Lucerne.

Hotel Goldener Stern – Self check-in Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 122 reviews
Rating 8 - Good. 43 out of 122 reviews
Rating 6 - Okay. 17 out of 122 reviews
Rating 4 - Poor. 5 out of 122 reviews
Rating 2 - Terrible. 6 out of 122 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Renu

Liked: Cleanliness, amenities, property conditions & facilities
Location is great and convenient - easy walk from the train station. Surrounded by good restaurants and minutes away from the chapel bridge and other things to see in Lucerne. Room was clean and well equipped.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room, great location. Had all you needed and with self check in and out, was extremely efficient.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Entry was fairly easy. Rooms were small but clean. Lucerne is a fantastic city!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location- within 10 minute walk to the train station and less than 5 minute walk to the river and all the lovely restaurants and cafes located there. Pilatus base is a quick bus ride away. Comfortable beds, easy self check in and out, super clean, quiet street. Perfect for our family of four.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, and breakfast at the hotel restaurant was delicious. I only wish the room was slightly bigger or had less bulky furniture because you could not open 2 small luggages at the same time as there was no space
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic accommodation
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Kendall

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, and a good value by Lucerne standards. Just be aware that if you are getting a family room on the top floor, the AC is not big enough to condition the entire space in hot weather.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice room.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Susan

Slept four but tiny room for us all. No place to really move around.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Katherine Joy

Liked: Cleanliness, amenities, property conditions & facilities
the location was great.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the efficiency and the comfort during our stay at the Hotel Goldener Stern. It has a very convenient location to the areas we were hoping to visit. The self check-in procedures were easy to follow and our room was clean and ready on time. We did find a problem with our air-conditioning unit. I sent a email and the problem was fixed immediately. We appreciated the fast service! Again, we enjoyed our stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Fabiano

Liked: Cleanliness, amenities, property conditions & facilities
Good location. The room was cozy. We enjoyed our stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Goldener Stern! It was about a 10 minute walk from the train station and lake lucerne. Good location to walk to restaurants and shops. It is self-check in. Everything was easily communicated on Expedia so you just have to check your messages. Someone always responds if you need something. The room was pretty spacious, clean, had AC. I think it was also pretty affordable for the area. I would definitely recommend this place!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lorry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

ernest

Liked: Cleanliness

Lucerne stay

Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great location. Very easy to self checkin
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

James

Liked: Cleanliness, amenities
Clean, much smaller than expected
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness
Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Rivkah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel self check in was simple. Which means no staff on the property overnight and no front desk. Although there is a supply closet if you need certain things. Its really close to the water Which was nice. The elevator is really small like 2ftx2ft sp can just barely fit in with a suitcase. But overall nice cute hotel
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Tammy

Liked: Cleanliness, amenities
Great place and nice and central. Wish the bartender had of told us that we had coupons in our room for a discount at the bar.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

haf

Liked: Cleanliness, amenities, property conditions & facilities
What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Adrianus

Liked: Cleanliness, property conditions & facilities
Room was good. Heating too strong. There was no staff, it gives the place a deserted feeling.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Since a self-checkin hotel there is no staff; all communication is via email, text, or phone. Was not a problem for us, but something to understand. There is a small elevator for heavy luggage. We had two beds. Everything was clean. These are older rooms, but everything worked well. Amenties included coffee maker, fridge, and safe.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.
Stayed 2 nights in Nov 2024