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4.7 out of 5

"Centrally located with elevator. Heater and fan in the room. " More

By a verified traveller on Sun 25 Sep 2022

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Hotel Description

3-star hotel near Chapel Bridge

Heart of Lucerne

With a stay at this Old Town Lucerne hotel, you'll be steps from Chapel Bridge and Saint Peters Church. Rosengart Collection and Lucerne Town Hall are also within half a mile (1 km).

Renovated in 2016

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A terrace, a computer station, and dry cleaning are also on offer.

Double Room, City View (10m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $319* Per night/room 2 Apr. - 3 Apr.

Double Room, Balcony, River View (12m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, 1 Double Bed with Sofa bed, River View (19m², big balcony)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View (21m²)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, City View (14m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony, City View (12m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Des Alpes Luzern ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Des Alpes Luzern

Everyone (3) Couples (2)
5 out of 5
The beauty

Posted by on 19 Sep. 2023

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5 out of 5
Centrally located with elevator. Heater and fan in the room.

Posted by , from SOUTH BEND on 25 Sep. 2022

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4 out of 5
The staff were so kind, friendly and very helpful! Amazing view of the Chapel Bridge! Amazing location! Very clean and nice room.

Posted by on 10 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Your des Alpes Team

Dear Guest Thank you so much for letting us welcome you to our house. Your feedback is very important to us. We hope to welcome you another time again. Best regards

5 out of 5

Perfect location for sights

Pros: We walked from train station to hotel in a few minutes, then walked every place else. We could see the lake from our hotel window.
Location: Beautiful historic city
We were allowed to check in early. Staff was professional and friendly. Breakfast was good. Lovely location, except street noises at night... Didn't bother us since we were tired by that time.

Posted by on 17 Jun. 2017

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5 out of 5

Very nice Hotel, friendly staff, nice restaurant.

Pros: as above
Location: Great location, and plenty to see and do.
Very good experience, parking was a little far away to be lugging luggage, but the overall experience was very good, and would definitely recommend it for its locality and cleanliness and friendly service.

Posted by , from England on 13 May 2016

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4 out of 5

Good room for the price and area

Pros: Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
The room was definitely very nice for the price and comparable size with other European hotel rooms. I was disappointed that I couldn't check in early since I was able to check in early everywhere else on my trip. Great location - right on the river. Easy to walk to and find from the train station. Great breakfast view but slim options on food.

Posted by , from Colorado on 14 Apr. 2011

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5 out of 5

great hotel and location

I stayed here for two nights in August 2009. The hotel directions from the train station were perfect. It is ideally located in the main area of town overlooking the river within walking distance of the main points of interest. The room was comfortable and the overall price was good. Breakfast was exceptional buffet-style and you could sit on the deck overlooking the river. The staff was friendly and helpful. When I go back to Lucerne some day I would definitely stay here and highly recommend it!

Posted by on 11 Aug. 2009

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About the Des Alpes Luzern

Location Furrengasse 3, Lucerne, 6004

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at Des Alpes Luzern. A complete renovation of Des Alpes Luzern was completed in February 2016. This 3-star Lucerne hotel is smoke free.

  • 45 guestrooms or units
  • Meeting rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Lucerne Station (0.3 km / 0.2 mi)

Room Amenities

Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Des Alpes Luzern has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • One child stays free
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9:30 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 5
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpes Lucerne Hotel
  • Alpes Hotel
  • Alpes Lucerne
  • Des Alpes Lucerne
  • Des Alpes Hotel
  • Alpes Luzern Hotel
  • Alpes Luzern
  • Des Alpes
  • Alpes Luzern Hotel Lucerne
  • Alpes Luzern Lucerne
  • Des Alpes Luzern
  • Des Alpes Luzern Hotel
  • Des Alpes Luzern Lucerne
  • Des Alpes Luzern Hotel Lucerne

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.