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Des Alpes Luzern

3.0 star property
3-star hotel in Old Town Lucerne

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Photo gallery for Des Alpes Luzern

Lake view
Restaurant
Double Room, Balcony, River View (21m²)
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Furrengasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room, City View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (14m²)

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double or Twin Room, River View (19m², big balcony)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (16m²)

  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (10m²)

8.0 out of 10
Very good
(4 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²)

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony)

  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (9m²)

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (7m²)

8.4 out of 10
Very good
(5 reviews)
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 9 sq m
  • River view
  • Sleeps 1
  • 1 Twin Bed

About the area

Lucerne

Heart of Lucerne.With a stay at this Old Town Lucerne hotel, you'll be steps from Saint Peters Church and Rosengart Collection. Lucerne Town Hall and Hertensteinstrasse are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • Jesuit Church - 3 min walk - 0.3 km
  • KKL Lucerne - 6 min walk - 0.6 km
  • Lake Side Promenade - 6 min walk - 0.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Geneva International Airport (GVA) - 155 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬3 min walk
  • ‪Tchibo - ‬2 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬1 min walk
  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk

About this property

Des Alpes Luzern

3-star hotel in Old Town Lucerne
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

  • 45 guestrooms or units
  • Meeting rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 763 reviews
Rating 8 - Good. 203 out of 763 reviews
Rating 6 - Okay. 69 out of 763 reviews
Rating 4 - Poor. 18 out of 763 reviews
Rating 2 - Terrible. 12 out of 763 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Minawattie

Travelled with partner
Liked: Cleanliness
This property does not have air conditioning. We visited Lucerne in August and it was hot. Fans do not do justice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shrirang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hanif

Stayed 2 nights in Aug 2025

10/10 Excellent

Srini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was quaintly modern place. Loved the location. Would definitely stay again at this location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yasha

Liked: Cleanliness, staff & service, property conditions & facilities
just so beautiful - splurge for the balcony
Stayed 1 night in Aug 2025

6/10 Okay

connie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very hot uncomfortable room

Location and view amazing. No air conditioning in the room. Very hot so could not sleep. If you leave balcony door open there were bugs in the room. Floor fan only moved hot air around and it shut itself off every few hours. Had to get up many times during the night to turn it back on. Front desk staff just shrugged and said Switzerland doesn’t use AC. They need portable AC units in the rooms. Not just a fan.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I believe we had one of their best rooms with the large balcony overlooking the river. The size of the room was definitely larger than the others with two French doors leading to the balcony. The bathroom looks newly remodeled. Small shower, could use more than one towel bar and sink stopper to be able to fill sink with water. There is no AC in the hotel but they had a large Dyson fan. The location is close to a lot of boutiques and shopping along quaint cobblestone streets. Overall, we really liked it.
View of hotel from the Chapel Bridge
View from balcony looking west down the river
View from balcony looking east
Our balcony
Stayed 3 nights in Aug 2025

8/10 Good

Russell

Stayed 1 night in Aug 2025

10/10 Excellent

lubna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING VIEW, very clean and very central to the chapel bridge and other locations, only thing is rooms have no noise buffer. Could hear the next door neighbors.
Stayed 1 night in Aug 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and restaurant. We also had great service. Bathroom was nice. Bedroom was basic and pillows were deflated feather.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed was nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great restaurant. Very convenient location near train station and covered bridge. Very walkable town. The front desk staff was very nice and loaned us converters for our iPhones. Would highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Jing Mei

Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the Chapel Bridge, cannot be beat! Very convenient to the train station and everything else.
Stayed 1 night in Jul 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chandrika

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with partner
Great location
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hasan Babar

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great location to everything with amazing views!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
We lived our hotel. It was right on the river and ready access to everything. The food was excellent.
Stayed 3 nights in Jun 2025

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a notch above a hostel. Told historic building can not have AC. Interior was renovated - looks like IKEA, felt like I was sleeping in the attic. Dyson fan useless, entered room to find balcony doors closed, no air no screen. Remnants of dead mosquito on wall. Told this was nicest room- beautiful view of river & Chapel bridge, very close to train. When asked for robes & slippers told this is not a spa hotel, no shower cap instructed to go to store & buy it. If you are planning a visit in warm weather you will be miserable. I am well travelled but never encountered such rudeness on top of basic things being provided. Even the vouchers for breakfast if you order anything more than continental breakfast which is the only item that comes with unlimited coffee actually means 1 refill you will be charged exorbitantly
Stayed 3 nights in Jun 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, Friendly personnel, Restaurant is also great.
Stayed 3 nights in Jun 2025