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Ambassador Self Check-in Hotel

3.0 star property
3-star hotel near Loewenplatz, connected to a shopping center

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Photo gallery for Ambassador Self Check-in Hotel

Exterior
Daily continental breakfast (CHF 20 per person)
Interior
Lobby
Superior Double or Twin Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Zürichstrasse 3, Lucerne, LU, 6004
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Lucerne

City center stay.With a stay at this Lucerne hotel, you'll be steps from Loewenplatz and a 5-minute walk from Lion Monument. Lucerne Town Hall and Chapel Bridge are also within half a mile (1 km).

What's nearby

  • Loewenplatz - 2 min walk - 0.2 km
  • Lion Monument - 3 min walk - 0.3 km
  • Lake Side Promenade - 3 min walk - 0.3 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • Chapel Bridge - 8 min walk - 0.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 70 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬2 min walk
  • ‪Max Chocolatier - ‬1 min walk

About this property

Ambassador Self Check-in Hotel

3-star hotel near Loewenplatz, connected to a shopping center
As a guest of Ambassador Self Check-in Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. Ambassador Self Check-in Hotel also features tour/ticket assistance, a garden, and coffee/tea in a common area.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
Ambassador Self Check-in Hotel offers 31 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
Mar 15 - Mar 16
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Ambassador Self Check-in Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 123 out of 394 reviews
Rating 8 - Good. 189 out of 394 reviews
Rating 6 - Okay. 58 out of 394 reviews
Rating 4 - Poor. 18 out of 394 reviews
Rating 2 - Terrible. 6 out of 394 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Stayed 2 nights in Nov 2025

8/10 Good

HIEN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. The location is convenient, close to bus stop and shopping center.
Stayed 2 nights in Nov 2025

6/10 Okay

May

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel located in Central are so accessible but outside I felt more and more people smoke and you will be second hand smoker. Lift requires key card and sometime confuse if want to go 2nd floor to 6. Check in via kisok is smooth but do not expect staff assistance or reception. Inside hotel rooms are clean but Sofa bed they do not install additional layer so not comfortable. Breakfast option limited overall good for transportation, cost and required no staff support. Breakfast menu can be improved and install central water filling station for travellers carry own water bottles to save environment.
Stayed 3 nights in Oct 2025

8/10 Good

Jenny Lyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean. Check in was very easy. You can check in your luggage for free using their lockers (you need 2 euros as a deposit) if your room is not ready. Room was a good size for 2 people. Breakfast had a good variety and tasted great. Bus stop was right outside the hotel, and another one 2 mins away. Grocery and mall beside the hotel, lots of dining options that are easily of walking distance from the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to train station & sights, highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Ziyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Family friendly Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Layne, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Close to a parking structure and grocery store. The main sites are within easy walking distance. Great hotel. I would stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The pictures do not give justice.

The hotel is actually connected to the Paix hotel. You can either self-check in or you can use hotel Paix for normal check-in. The breakfast is worth the cost, especially considering the cost of food in Lucerne. Rooms are clean. Bed is a little stiff. Location is in walking distance of the train station with a carry on.
Stayed 3 nights in Sep 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a close walk to restaurants and attractions in Lucerne
Stayed 3 nights in Sep 2025

4/10 Poor

Zhiheng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

zhi

Stayed 2 nights in Sep 2025

8/10 Good

Shawna

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good value, clean and comfortable

This hotel was pretty good, although in comparison to others we stayed at on our trip, it was the least favorite. Probably because Lucerne was also the least favorite location, just too crowded. The self check-in was easy, the room was nice and spacious, very clean. The location was great, with everything in walking distance. Only complaint would be that it doesn't have air conditioning (common in Europe), so the window had to be open, which didn't offer much relief from the heat wave. And with the window opened, you could hear all night the idiots racing their obnoxious loud noisemaker cars down the street (thought I was back in America), as well as the belligerent youth (or whoever) out at night. There was a continental breakfast that was okay, nothing special, but I've had a lot worse, so nice to have it included. If I stayed in Lucerne, I'd probably stay here again, because it was comfortable and very affordable. Good value. And it's probably not often likely to be so hot you have to have the window open all night.
Stayed 3 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Easy check in
Stayed 2 nights in Aug 2025

10/10 Excellent

yanqing, westmont

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for everything
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Stayed 2 nights in Aug 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service

Good location, would stay again.

Room was clean and comfortable but note on patio door above the instructions to operate the door, said not to use and apologising for broken window?!?! Disappointing as liked to have sat on the balcony! Breakfast was reasonable but only one hot drinks machine so there was always a queue.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, close to city center!
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. would stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Bin

Stayed 2 nights in Jul 2025

8/10 Good

ISABELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Stayed 1 night in Jul 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Rr
Stayed 1 night in Jul 2025

2/10 Terrible

Javier De la

Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is convenient, easily accessible, and the rooms are spacious and clean Although I can’t fault the hotel itself we stayed here in extremely hot weather and there is no air conditioning. The room was like a sauna until 2am even with windows open and it was a real struggle to sleep. I wouldn’t stay again because of the lack of AC and I would not recommend booking this hotel in the summer months
Stayed 1 night in Jun 2025

8/10 Good

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located. Breakfast was excellent.
Stayed 3 nights in May 2025