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Hotel Luzernerhof

4.0 star property
4-star hotel near Bourbaki Panorama

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Photo gallery for Hotel Luzernerhof

Relax in a beautifully appointed bathroom with a geometric-patterned floor, framed artwork, and a vanity with mirror and sink.
Enjoy a stylish dining experience with elegant table settings and a variety of food options.
Relax in this stylish room with a comfortable sofa, coffee machine, and large window.
Relax in our stylish bar area, featuring a vibrant abstract painting, comfortable seating, and a fully equipped bar.
Welcome to Hotel Luzernhof, where a beautiful entrance sets the tone for a memorable stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Lucerne Town Hall
    ‪6 min walk‬
  • Chapel Bridge
    ‪6 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Junior Suite

Relax in a stylish room with a large bed, armchairs, and a flat-screen TV.

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Relax in a stylish room with a made bed, flat-screen TV, desk, and comfortable chair.

Single Room

7.8 out of 10
Good
(14 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Relax in a stylish room with a large bed, desk, and city view.

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Relax in a spacious room with a large bed, desk, and comfortable armchair.

Double Room

8.6 out of 10
Excellent
(59 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Relax in comfort with a large bed, chair, and table, plus an outdoor area accessible through a sliding glass door.

Classic Penthouse

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the area

Lucerne

Old Town Lucerne stay.At this Old Town Lucerne hotel, you'll be within a 5-minute walk of Bourbaki Panorama and Lion Monument. Lucerne Town Hall and Chapel Bridge are also within half a mile (1 km).

What's nearby

  • Lion Monument - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • Chapel Bridge - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Swiss Transportation Museum - 3 min drive - 2.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • EuroAirport Airport (BSL) - 67 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪Kanchi indian cuisine - ‬2 min walk
  • ‪Vesper - ‬2 min walk

About this property

Hotel Luzernerhof

4-star hotel near Bourbaki Panorama
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 28-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 282 out of 676 reviews
Rating 8 - Good. 245 out of 676 reviews
Rating 6 - Okay. 88 out of 676 reviews
Rating 4 - Poor. 40 out of 676 reviews
Rating 2 - Terrible. 21 out of 676 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a junior suite which was perfect. The location is great, just a short walk from most places. Highly recommend
Stayed 5 nights in May 2025

10/10 Excellent

Adriane, Toms River

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in convenient location. Good breakfast. Would definitely recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Holly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Liked the location. Did not like the smell in the lobby and was not impressed with the breakfast selection for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Harini

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel employees were friendly and very helpful.
Stayed 1 night in Apr 2025

8/10 Good

Liping, San Ramon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 3 nights in Apr 2025

8/10 Good

sehim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, and the area is fantastic
Stayed 2 nights in Apr 2025

4/10 Poor

Marcelo, San Jose

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho olor a cigarro en el lobby y pasillos, el desayuno muy pobre, las habitaciones de poca calidad y espacio.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended.

Good location, hotel, room is clean, good size room, our room had the lake and swiss alps view which made it more memorable. We will definitely come back. Highly recimmended!
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor cleanliness

We booked the rooftop penthouse. Views were good but room was very dusty, old smelly carpets. No window blinds on bath room windows, fridge not working.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was amazing. We had originally booked a different hotel, which turned out to be completely misleading. After a stressful search for alternative accommodations, this hotel welcomed us right away and had a room ready almost immediately. While the room didn’t have a view, the location was perfect—within walking distance of everything we needed. The free Wi-Fi, delicious breakfast, and extremely comfortable bed made our stay even better. Although it was slightly on the pricier side, the quality and service made it well worth it. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 2 nights in Apr 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic comfy single box room. Very welcoming and helpful staff, super convenient for the hostoric town and lake.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay. Good location and view of the lake from our window
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Vinal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lot of fun. The properly has old Swiss architecture that we absolutely loved. high quality upgraded beds and bathrooms that made the trip super comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great as a solo traveler. Easy to find. Bus stop right out front that takes you directly to the train station, old quarter or Kriens to visit Mt. Pilatus. Great location. Clean and convenient!
Stayed 4 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a decent experience only problem was noise there were some construction going on in a nearby building. Decent nevertheless
Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and clean and the location was great. The only complaint was that the lobby and hallways (even on the 4th floor) smelled like cigarette smoke throughout the day. Thankfully the room did not.
Stayed 2 nights in Mar 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great,my room was wonderful. Small but pretty,has a window.Love the modern decor.The staff was super kind.I cant wait to go back.
Stayed 1 night in Mar 2025

6/10 Okay

ricky

Liked: Staff & service, property conditions & facilities, room comfort

Cigarette smoke drifting through the hotel

We found the staff to be nice check in and check out. We’re very efficient. The breakfast was good. The room was comfortable and clean. I did have one major complaint with the Hotel and brought it up with management. They did say they are working on it. they have a smoking bar Off of the lobby, but the smoke does not stay contained to that area. The lobby smelled heavily of stale cigarette smoke, and the smell drifted all the way up to the fifth floor through the open stairwell when we would open our door cigarette smoke would fill our room until we could air it out as being somebody that does not smoke and does not have any smokers in my household and because of our state laws in California, my exposure to cigarette smoke is minimum so this was very annoying
Stayed 2 nights in Feb 2025