ibis budget Luzern City

1.5 star property
Hotel near Chapel Bridge in Lucerne

Choose dates to view prices

Photo gallery for ibis budget Luzern City

Family Twin Room, Multiple Beds
Exterior
Interior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Kellerstrasse 6, Lucerne, 6005
  • Chapel Bridge
    ‪12 min walk‬
  • KKL Lucerne
    ‪12 min walk‬
  • Lucerne Town Hall
    ‪14 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

Family Twin Room, Multiple Beds

8.0 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room, 1 Double Bed

7.8 out of 10
Good
(64 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Multiple Beds

7.8 out of 10
Good
(60 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Lucerne

In Lucerne .You'll find Chapel Bridge and Museum Sammlung Rosengart within a 15-minute walk of this Lucerne hotel. The Swiss Path and St. James Way are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 12 min walk - 1.1 km
  • KKL Lucerne - 12 min walk - 1.1 km
  • Lucerne Town Hall - 14 min walk - 1.2 km
  • Chateau Guetsch - 3 min drive - 2.1 km
  • Swiss Transportation Museum - 5 min drive - 3.5 km

Getting around

  • Luzern Sgv Station - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Two Hands Coffeehouse - ‬6 min walk
  • ‪Confiserie Bachmann - ‬4 min walk
  • ‪Café Nord - ‬6 min walk
  • ‪Parterre - ‬5 min walk
  • ‪BOLERO Restaurante - ‬5 min walk

About this property

ibis budget Luzern City

Hotel near Chapel Bridge in Lucerne
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Ibis budget Luzern City offers 128 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 14 for adults and CHF 7 for children
  • Covered self parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Property Registration Number KZV-SLU-000086

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1007 reviews
Rating 8 - Good. 369 out of 1007 reviews
Rating 6 - Okay. 188 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

TOMMY, MISSISSAUGA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was freindly. The location is ok. Had to take the bus to go to old town. The hotel supplied free bus tickets. The hotel is very basic. Only soap in room was the body wash in the shower. No ice available at all. No airconditioning. If they did, it wasnt working.
Stayed 2 nights in May 2025

2/10 Terrible

bastien

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de très mauvaise qualité.

Chambre détérioré, Tv non fonctionnelle, lumière défectueuse. Lit et oreiller inconfortable. Hôtel que je ne recommande pas. Trop cher pour les services proposés 150 chf la nuit.
Stayed 1 night in May 2025

6/10 Okay

Narender

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Budget spot
Stayed 1 night in May 2025

6/10 Okay

Hoi Man

Travelled with partner
I was not happy with the check-in. I was told that my booking was not shown in the hotel’s system and I was asked to contact Expedia on the problem. Fortunately, there was still vacant room and staff was willing to spend extra time to rebook my reservation.
Stayed 2 nights in Apr 2025

4/10 Poor

Grace

Travelled with partner
Disliked: Amenities
The rooms are claustrophobically small. No room for two to walk around. Thin towels. They charge for everything including storing luggages or early check in’s. Deposit required for hair dryer, our thermostat didn’t work. Not sure why so highly rated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

El Hotel genial muy bien ubicado cercano a la estación de tren, limpio y cómodo, la atención de Marco en mostrador de primera nos sentimos muy felices en el
Stayed 1 night in Apr 2025

4/10 Poor

Melissa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Huele mal tan pronto entras, el baño el agua apestaba, las almohadas eran incómodas
Stayed 1 night in Apr 2025

8/10 Good

MARIA LUISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dennis

Travelled with family
No free Baggage storage. They gave us free bus pass to go to the Lucerne city.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Uncomfortable stay

Heater was over heating the room. Thermostat was not working.
Stayed 2 nights in Apr 2025

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very tiny rooms, you can barely walk inside , No wardrobes, no place to hang clothes , no hangers to put your staff. had to leave all on the floor . the TV was smaller than a 80's computer monitor
Stayed 2 nights in Apr 2025

8/10 Good

Joselito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Buffet breakfast is good. The room is clean and modern. The staff are friendly. The only downside is the room size is a bit tight.
Stayed 3 nights in Apr 2025

2/10 Terrible

Saman

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Good place to stay if you do not have a car

The hotel and staff were very good. The parking is awful! Tiny garage and tiny lot, very challenging to get into and out of. This is a great place to stay on a budget but not if you have a car!
Stayed 2 nights in Apr 2025

2/10 Terrible

Biju

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room toilet doesn’t have a room, and the air condition is not working. Finally we opened the window for sleeping even in the month of April. The room is just a kind of box room, not recommended at all…
Stayed 1 night in Apr 2025

8/10 Good

Florentina

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

arunav

Liked: Cleanliness, staff & service, property conditions & facilities
Good, quiet and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Gloria, Aldie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2025

2/10 Terrible

Abdul Gaffar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front line staff Marco was very bad behavior even yesterday evening duty manager also very rude, one Ms Sandra very helpful good behavior I will not recommend anyone nor visit this Hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & staffs

The location is just walking distance to main area. The hotel is clean and staffs are professional, helpful and provide detail information if you have any question.
Stayed 4 nights in Apr 2025

8/10 Good

Charles, Ngaruawahia

Travelled with family
Liked: Cleanliness, amenities
Great breakfast. Great location and easy to get to. Supermarket basically next door which was good. Small but comfortable room. Very clean.
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephanie

Disliked: Staff & service
Terrible customer service. I've stayed at many ibis locations, but
Stayed 1 night in Apr 2025

10/10 Excellent

Le

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gut
Stayed 1 night in Apr 2025

10/10 Excellent

Renato Tadeu Ryback

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Os quartos são pequenos para quem vai com família chefe da manhã muito bom
Stayed 4 nights in Apr 2025