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Walter au Lac

3.0 star property
3-star hotel near LAC Lugano Arte e Cultura

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Photo gallery for Walter au Lac

Free daily buffet breakfast
Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View
Premium bedding, down comforters, minibar, in-room safe
Reception
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Piazza Rezzonico 7, Lugano, TI, 6900
  • Place, LAC Lugano Arte e Cultura
    ‪5 min walk‬
  • Place, Palazzo dei Congressi
    ‪8 min walk‬
  • Place, Funicolare Monte Brè - Cassarate Station
    ‪2 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪6 min drive‬

Room options

View all photos for Basic Single Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Single Room, Lake View

7.8 out of 10
Good
(7 reviews)
  • 14 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Lake View

Basic Double Room, Lake View

Basic Double Room, Lake View

8.6 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony

Executive Double Room, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Single Room, Balcony, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony

  • 30 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

About the area

Lugano

City center stay.Within a 10-minute walk of this Lugano City-Centre hotel, you'll find LAC Lugano Arte e Cultura and Villa Ciani. University of Lugano and Funicolare Monte Brè - Cassarate Station are also within 2 miles (3 km).

What's nearby

  • Via Nassa - 1 min walk - 0.0 km
  • LAC Lugano Arte e Cultura - 5 min walk - 0.4 km
  • Palazzo dei Congressi - 8 min walk - 0.7 km
  • University of Lugano - 14 min walk - 1.3 km
  • Funicolare Monte Brè - Cassarate Station - 2 min drive - 1.8 km

Getting around

  • Lugano Funicular Station - 8 min walk
  • Lugano (QDL-Lugano Rail Station) - 9 min walk
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪Agua - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Spaghetti Store - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Ristorante Olimpia - ‬3 min walk

About this property

Walter au Lac

3-star hotel near LAC Lugano Arte e Cultura
Free breakfast is served daily. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at the business-friendly Walter au Lac.

This 3-star Lugano hotel is smoke free.

  • 38 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Elevator
  • No smoking on site
Walter au Lac offers 38 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lugano hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 28 per night); discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The property will be renovating from January 1 2026 to February 26 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Walter au Lac

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 28 per night (820 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Walter au Lac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 394 out of 685 reviews
Rating 8 - Good. 221 out of 685 reviews
Rating 6 - Okay. 51 out of 685 reviews
Rating 4 - Poor. 11 out of 685 reviews
Rating 2 - Terrible. 8 out of 685 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Raluca

We loved our stay at this hotel. The view was amazing and it was perfectly located for our needs. The hotel does not have parking as listed however, so if you are driving keep that in mind
Stayed 1 night in Jul 2025

10/10 Excellent

Karen, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent views and location
Stayed 1 night in Jul 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

HAROLD, CHARLESTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
A great location with a 10/10 view of the lake. I would say earplugs are essential even if you consider yourself to be quite a deep sleeper. I now understand why they were available for free at the reception. Also, bring a pair of slippers. A good choice for a short stay and the free breakfast was of a reasonable standard, but had very limited options for those with specific dietary requirements.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful place to stay

The staff is very pleasant and kind. The view to the lake is breathtaking.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Keith W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an awesome place to say. Beautiful view of the lake. Very walkable to many restaurants and a park.
Stayed 1 night in May 2025

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location the air conditioning was perfect. You can't beat the room and the view. Breakfast was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ivy, RHE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and good service.
Stayed 2 nights in May 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the suite for our family of 5 and it was incredible. The terrace was huge with amazing views. The room was spacious and clean. Amazing experience.
Stayed 1 night in May 2025

8/10 Good

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

TERRY, gahanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the waterfront location and staff was wonderful.
Stayed 3 nights in May 2025

10/10 Excellent

majid, Madison

Liked: Amenities
Nice location. Bus stop 20 feet away takes you to train station. Breakfast average. View great. Location great
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location on the lake

We enjoyed our stay at this hotel. The room was an ok size and the balcony overlooking the lake was amazing. The breakfast was lovely, also overlooking the lake. We utilised the rooftop terrace for sunset drinks. The only thing we didn’t like was the shower. It is dangerously narrow and very slippery.
Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lake front view and quiet room even on the main st. Tons of restaurant/cafe easy walk.
Stayed 1 night in May 2025

6/10 Okay

Ralph

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Great view, but pretty basic otherwise. A bit overpriced.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay in refurbished room so accommodation was excellent. Parking was safe though a short walk away. Location of the hotel on the lake is perfect.
Stayed 1 night in May 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Craig, Tucson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The balcony view of the lake and promenade was outstanding! The hotel is easily accessible from the Lugano train station - a short 3 minute walk from the Funicular that goes down from the Lugano train station. (Wish we had known that when we arrived 😉) Ask the hotel for the Ticino pass and it allows you to use the Funicular and buses for free. The room was spacious and clean and the breakfast was very nice! We enjoyed our stay in Lugano!
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth J

Liked: Cleanliness, property conditions & facilities, room comfort

The PERFECT hotel in Lugano!!

The Walter Hotel is the Perfect Hotel!! You cannot beat the location ! Just a few minutes from the furnucular, taxi stop and cross walk in front of the hotel entrance. Outstanding Spaghetti Store restaurant next door. I got lucky when I found this hotel!!
The Hotel
Welcome to Lugano
Perfect location
From my room window
Stayed 1 night in Apr 2025