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Thistle Express London Luton

3.0 star property
3-star hotel perfect for exploring Luton

Choose dates to view prices

Photo gallery for Thistle Express London Luton

Reception
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(74 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(23 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Express Single Room

Express Single Room

Express Single Room

8.2 out of 10
Very good
(60 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

About the area

Luton

Heart of Luton.With a stay at this Luton hotel, you'll be steps from Cineworld Luton and a 5-minute walk from Luton Mall. University of Bedfordshire and Grosvenor Casinos are also within half a mile (1 km).

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • Cineworld Luton - 2 min walk - 0.2 km
  • University of Bedfordshire - 6 min walk - 0.6 km
  • Grosvenor Casinos - 8 min walk - 0.7 km
  • Kenilworth Road Stadium - 14 min walk - 1.2 km

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Great Northern - ‬4 min walk
  • ‪Punjab Restaurant & Bar - ‬3 min walk
  • ‪Nando's - ‬2 min walk

About this property

Thistle Express London Luton

3-star hotel perfect for exploring Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite self parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 551 out of 1320 reviews
Rating 8 - Good. 390 out of 1320 reviews
Rating 6 - Okay. 192 out of 1320 reviews
Rating 4 - Poor. 77 out of 1320 reviews
Rating 2 - Terrible. 110 out of 1320 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yahia

Stayed 1 night in Nov 2025

2/10 Terrible

Marcus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't go there. Stayed there the night before going on hols. It was awful. Got to room. There was poo in toilet. Coffee machine was dirty and used pods let in it. Dirty sheets. Parking stated on thistle website £10 parking,was charged £15,So didnt want to go back there.
Stayed 1 night in Nov 2025

8/10 Good

Diane

Staff friendly. Room clean. Bed comfy. Convenint
Stayed 1 night in Nov 2025

4/10 Poor

Lauren

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor room - very cold as windows has been left open and also did not smell good at all (smelt like urine). The area around the hotel also a bit unpleasant at night. Did not stay long enough to sample the breakfast. Would not stay again.
Stayed 1 night in Nov 2025

6/10 Okay

Mr J I

Stayed 1 night in Nov 2025

8/10 Good

Nora

Liked: Cleanliness, amenities, property conditions & facilities
The domestic staff were very attentive and did their work well
Stayed 1 night in Nov 2025

8/10 Good

Nora

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful in so many ways.
Stayed 3 nights in Nov 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service
Eas satisfactory on all parts, although air conditioning wasnt on in rooms, other than that, would happily stay thete again.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Was great, mentioned it was my partners birthday and they decorated the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Helen, Guelph

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to train station and airport, goodprice/quality, safe and quiet and good breakfast options
Stayed 1 night in Nov 2025

8/10 Good

ray

Liked: Property conditions & facilities
Staff were incredibly kind! Tommy and a south asian chap (forgot your name sorry) helped me with my luggage as i checked in and out. 2nd stay and staff havs been great so far
Stayed 1 night in Nov 2025

10/10 Excellent

ray

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Easy check in. Clean facilities and spacious room. Highly recommend and would stay again 👌 👍
Stayed 1 night in Nov 2025

4/10 Poor

Aneesa

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room were clean, but the staff were amazing. Especially Sunny, took his time to make sure we had everything we needed. It's actually my second time staying at this hotel. Most definitely will again!
Stayed 1 night in Nov 2025

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Yes as always
Stayed 6 nights in Nov 2025

10/10 Excellent

Riyadh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good staff. Quick check in. Good location
Stayed 1 night in Nov 2025

10/10 Excellent

Dale

Stayed 1 night in Nov 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful. Room well kept. Sausages at beeakfast were soggy, quality can be better. Fried egg option than just scrambled eggs would be good.
Stayed 3 nights in Nov 2025

8/10 Good

leroy

Liked: Cleanliness, property conditions & facilities
Yes the room was spotless could be a bit bigger the staff was very good
Stayed 1 night in Nov 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes but a bit disappointed with the television as i couldn't mirror m tv Phone to the mirror my phone too the tv
Stayed 3 nights in Nov 2025

8/10 Good

Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately I booked through the Hotels.com app and I paid more than the basic thistle express room thinking I was getting a bigger bed. Turns out I had the basic single room. As usual. The staff are brilliant. The bed is comfortable. And the rooms are spotless. It won’t stop me staying again. In fact I’ve already booked for Christmas week.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amie

Stayed 1 night in Nov 2025