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Casa Nostra Motel Mackay

4.0 star property
4-star motel near Mackay Enertainment and Convention Centre

Choose dates to view prices

Photo gallery for Casa Nostra Motel Mackay

Reception
Mini-fridge, microwave, coffee/tea maker, electric kettle
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Family Room, Non Smoking, Kitchenette
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
30 Nebo Road, West Mackay, QLD, 4740
  • Caneland Central
    ‪2 min drive‬
  • Mackay Base Hospital
    ‪3 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪7 min drive‬

Room options

View all photos for Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Mackay

West Mackay stay.Your stay at this West Mackay motel places you within 2 miles (3 km) of Mackay Enertainment and Convention Centre and Caneland Central. Bluewater Lagoon and Mackay Regional Botanic Gardens are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Enertainment and Convention Centre - 15 min walk - 1.3 km
  • Bluewater Lagoon - 18 min walk - 1.6 km
  • Caneland Central - 2 min drive - 1.5 km
  • Mackay Base Hospital - 3 min drive - 2.3 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪The Coffee Club - ‬20 min walk
  • ‪KFC - ‬9 min walk
  • ‪Hungry Jack's - ‬19 min walk
  • ‪Austral Hotel - ‬18 min walk
  • ‪Red Rooster - ‬18 min walk

About this property

Casa Nostra Motel Mackay

4-star motel near Mackay Enertainment and Convention Centre
Casa Nostra Motel Mackay offers its guests an outdoor pool, tour/ticket assistance, and a garden. Event space at this motel measures 30 square feet (3 square meters) and includes conference space. WiFi is free in public spaces. Casa Nostra Motel Mackay also features concierge services, laundry facilities, and express check-out. Self parking is free. You'll have access to the health club at a partner property. A complete renovation of Casa Nostra Motel Mackay was completed in March 2019.

This 4-star Mackay motel is smoke free.

  • 1 floor
  • 21 guestrooms or units
  • 30 sq ft of conference space
  • 3 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Casa Nostra Motel Mackay offers 21 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. 55-cm Smart televisions come with premium digital channels.

Guests have access to shared bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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Exterior

Coral Sands Motel

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  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 521 reviews
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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 55-cm smart TV with premium digital channels
  • Streaming services

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Nostra Mackay
Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay

Casa Nostra Motel Mackay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 97 reviews
Rating 8 - Good. 15 out of 97 reviews
Rating 6 - Okay. 12 out of 97 reviews
Rating 4 - Poor. 5 out of 97 reviews
Rating 2 - Terrible. 4 out of 97 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy, room was wet from roof to floor, condensation or still wet from previous guests? Unsure.
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Stayed 14 nights in Jan 2025

6/10 Okay

Terrance

Liked: Cleanliness
Disliked: Property conditions & facilities
Very ordinary motel would have liked option of food
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Juanita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet accommodation.
Stayed 6 nights in Jun 2024

2/10 Terrible

David

Travelled with family, Business traveller
Disliked: Amenities
I didn't stay here booked room n upon arrival said he don't take refunds nbthat he canceled my booking and am still waiting of

2/10 Terrible

Zachary

Business traveller
Disliked: Amenities
I just had emergency surgery at the Mackay hospital was about to go to the motel when they called me and said I had to get back onto Expedia to get my refund back because they had double booked the room so I tried calling tried email could not get on to anyone at all I had to arrange a room else and to say I was pissed off is a understatement so someone better call me and sort out my refund.
Stayed 1 night in Apr 2024

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic nice and comfortable beds, staff went above and beyond. Room nice and tidy and clean, this is the second time I've stayed now and will definitely stay again
Stayed 1 night in Apr 2024

6/10 Okay

Karin

Liked: Cleanliness, staff & service
Adequate for the price charged! No complaints!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is on a very busy road.
Stayed 5 nights in Oct 2023

4/10 Poor

Richard

Business traveller
Very noisey place , also insects like ants etc through the room .
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Aug 2023

8/10 Good

michael

Travelled with partner
Liked: Amenities
Great location, easy access from main road
Stayed 2 nights in Aug 2023

10/10 Excellent

Lesley

Stayed 1 night in Aug 2023

10/10 Excellent

Jessica

Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility, quiet environment. Fantastic value venue.
Stayed 1 night in Jun 2023

10/10 Excellent

Wenmei

Stayed 1 night in Jun 2023

10/10 Excellent

Tekee

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close to bus stop, shops, and highway. Nice staff very polite and welcoming.
Stayed 1 night in May 2023

6/10 Okay

Ann

Liked: Amenities
Disliked: Staff & service
The room was renovated and very nice, A bit impractical to have the basin outside the bathroom and the small step up to the wet area is a tripping hazard. Although the room was very clean, there were tiny ants everywhere. I told the receptionist this and she didn't seem interested. The same receptionist charged me on arrival saying Expedia hadn't passed on payment for the room. This was refunded when I produced email evidence of payment. I think the receptionist is in the wrong line of work. She didn't smile once during our interactions. Not very welcoming and I wouldn't stay here again.
Stayed 1 night in May 2023

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness
Property ok staff on duty very ordinary
Stayed 1 night in Apr 2023

6/10 Okay

Kelly

Disliked: Cleanliness
Stayed 3 nights in Apr 2023

4/10 Poor

Marlene Jennifer

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bed was too hard and uncomfortable
Stayed 2 nights in Mar 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful at reception. Great bed and facilities and very clean
Stayed 2 nights in Mar 2023