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ibis Mackay

Property class: 4
4-star hotel in South Mackay

Choose dates to view prices

Photo gallery for ibis Mackay

A bar area with shelves of wine bottles and a rack of wine glasses.
A modern lounge area with a sofa, armchairs, and a coffee table. There is a large digital display on the wall and a view of the outside through large windows.
A modern hotel with a prominent 'HOTEL' sign, a covered entrance, and a visible 'Mark' sign in the background.
A swimming pool with lounge chairs and a pergola, surrounded by a white fence and a clear sky.
A modern bar area with a bar counter, stools, and a television screen displaying sports.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪6 min drive‬
  • Place, Harrup Park
    ‪6 min drive‬
  • Place, Mackay Leisure Centre
    ‪6 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, kitchenette, and a TV.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a wardrobe, and a television.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(47 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Superior Room, 1 Queen Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a wardrobe, and a large window.

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

A hotel room with a bed, a TV, a desk with a chair, a closet, and a shower area.

Room, 1 Queen Bed, Accessible (Accessible)

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Superior Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Mackay

South Mackay stay.Your stay at this South Mackay hotel places you within 3 miles (5 km) of Bakers Creek Conservation Park and Mackay Basketball Stadium. BB Print Stadium and Harrup Park are also within 3 miles (5 km).

What's nearby

  • Mackay Regional Botanic Gardens - 6 min drive - 4.1 km
  • Harrup Park - 6 min drive - 4.8 km
  • BB Print Stadium - 6 min drive - 4.8 km
  • Mackay Leisure Centre - 6 min drive - 5.6 km
  • Great Barrier Reef Arena - 6 min drive - 5.2 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 3 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪BP - ‬8 min drive
  • ‪KFC - ‬8 min drive
  • The Coffee Club Canelands Café
  • ‪Mojos - ‬8 min drive

About this property

ibis Mackay

4-star hotel in South Mackay
Ibis Mackay offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Mackay. Free self parking is available.

This 4-star Mackay hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Front of property
The Marco Polo
West Mackay
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 719 reviews
The price is CA $124
CA $136 total
includes taxes & fees
Sep 14 - Sep 15
The Marco Polo

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 11 to 25 for adults and AUD 11 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 11 to 25 for adults, and AUD 11 to 25 for children
  • Late check-out fee: AUD 60 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

How close is ibis Mackay to the airport?

Ibis Mackay is 1.1 mi (3-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Mackay?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at ibis Mackay on Aug 28, 2026 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Mackay have an airport shuttle?

Airport shuttle services are not available at ibis Mackay.

How close is ibis Mackay to the beach?

This hotel is 3.5 mi (7-min drive) from Far Beach and 3.6 mi (8-min drive) from Illawong Beach. Don't forget your sunscreen!

Does ibis Mackay offer free breakfast?

Free breakfast isn’t offered at ibis Mackay, but buffet breakfast is offered for a fee of between AUD 11 and 25 for adults, AUD 11 and 25 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at ibis Mackay?

No, there is no casino at this hotel.

What time is check-in at ibis Mackay?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at ibis Mackay?

This hotel offers free self parking.

Does ibis Mackay have a pool?

Ibis Mackay features an outdoor pool.

Does ibis Mackay have a restaurant?

Ibis Mackay is home to TurBARlence, which features Modern European cuisine, al fresco dining, and light fare.

Does ibis Mackay have a spa?

There are no spa services available at this hotel.

How close is ibis Mackay to downtown Mackay?

Ibis Mackay is 2.4 mi away from Mackay.

ibis Mackay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 604 reviews
Rating 8 - Good. 187 out of 604 reviews
Rating 6 - Okay. 44 out of 604 reviews
Rating 4 - Poor. 25 out of 604 reviews
Rating 2 - Terrible. 15 out of 604 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Pia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location nice breakfast!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a night to stop off on the way up coast. It was perfect for what we wanted, just a place to sleep for the night before heading off in the morning. The room was clean and perfect for the night. It had free parking for guests and right next to the airport for those travelling by plane. The staff were really friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Good facilities and restaurant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mahmood

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room. As a chef i can definitely recommend the restaurant and food. Great service and ease of check-in.👍
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angus

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and the staff were exemplary
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to have microwave in the rooms also.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous and the hotel was clean and cool.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in May 2025
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Room was spotless, no noise from other guests or outside of the hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just what I needed to be close to airport.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Andries

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here for an overnighter and it was great.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenience to the trade area of Mackay Typically the A/C in a wet area does get a little smelly but apart from that ‘All Good’
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ann-Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when traveling
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and suited my needs perfectly.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Emilie-Jain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, easy access to airport and great meals: room service or restaurant downstairs.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay right at the airport for those early departures or late arrivals. Very clean comfortable room and bar and restaurant are great
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great having a hotel right next to the airport, cheery staff and a goo diversity of food.
Verified review

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, amenities
All fine but i feel shower was too small.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the room was very comfortable and clean.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for our awesome stay ,your team was amazing with your hospitality and our meals where done to Perfection.
Stayed 3 nights in Oct 2024