See all properties
Save

ibis Mackay

4.0 star property
4-star hotel in South Mackay

Choose dates to view prices

Photo gallery for ibis Mackay

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast for a fee
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740
  • AirportMackay, QLD (MKY)1 min walk
  • Popular LocationHarrup Park5 min drive
  • Popular LocationMackay Base Hospital7 min drive
  • Popular LocationBluewater Lagoon7 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Quest Mackay on Gordon
Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (327)
The price is CA $219
per night
CA $240 total
includes taxes & fees
24 May - 25 May
Quest Mackay on Gordon

About the area

Mackay

South Mackay stay.Your stay at this South Mackay hotel places you within 3 miles (5 km) of Bakers Creek Conservation Park and BB Print Stadium. Harrup Park and Mackay Regional Botanic Gardens are also within 3 miles (5 km).

What's nearby

  • Harrup Park - 5 min drive
  • Mackay Enertainment and Convention Centre - 7 min drive
  • Caneland Central - 7 min drive
  • Mackay Base Hospital - 7 min drive
  • Bluewater Lagoon - 7 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 3 min drive

Restaurants

  • McDonald's - 6 min drive
  • McDonald's - 7 min drive
  • KFC - 6 min drive
  • The Botanist Kitchen & Bar - 2 min walk
  • Burger Urge - 7 min drive

About this property

ibis Mackay

4-star hotel in South Mackay
Ibis Mackay offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Mackay. Free self parking is available.

This 4-star Mackay hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily: AUD 11-25 for adults and AUD 11-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 11–25 for adults, and AUD 11–25 for children
  • Late check-out fee: AUD 60 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

ibis Mackay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 448 reviews" "
Rating 8 - Good. 154 out of 448 reviews" "
Rating 6 - Okay. 20 out of 448 reviews" "
Rating 4 - Poor. 13 out of 448 reviews" "
Rating 2 - Terrible. 11 out of 448 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

8/10 Good

Sacha

Stayed 1 night in Feb 2024

10/10 Excellent

Timur

Liked: Staff & service, amenities, property conditions & facilities
Very reliable comfortable and quiet rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Brant

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfy bed is definitely not a queen as advertised would be a double at max
Stayed 1 night in Jan 2024

6/10 Okay

Esmeralda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Last minute booking for one night in Mackay because this hotel seemed to be one of the only ones with availability in the area that had a front desk agent that could check us in around 11pm. The room was very small and I kept finding hair on the bathroom counter. The shower design wasn’t too great as water seemed to get all over the floor. Overall, it was good value for what we got. We checked out very early the next morning and did not use any amenities or know if they had them. The location is right next to the airport so if you’re flying into or out of Mackay it’s a convenient location.
Stayed 1 night in Dec 2023

6/10 Okay

Robert Felix

Travelled with partner
Liked: Property conditions & facilities
We felt very unwelcome by a strange manager at the counter. He looked at us and made us both feel extremely uncomfortable. The guy was very strange and very unapproachable. We wouldn’t go there again. The blinds in the room didn’t block out the light from the street/airport which was very annoying and the bed was super uncomfortable even though it was a king size. Our overall experience was very bad.
Stayed 1 night in Dec 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a one night stay driving from Townsville to Brisbane...Don't just need to be using the airport to find this a good overnight stay
Stayed 1 night in Dec 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023