60.0% Based on 45 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

4-star motel near Mackay Base Hospital

Near the airport

Within 2 miles (3 km) of this West Mackay motel, you'll find Mackay Base Hospital and Mackay Enertainment and Convention Centre. Caneland Central and Harrup Park are also within 2 miles (3 km).

Poolside dining

This motel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, refrigerators

The 40 guestrooms have LCD TVs with cable channels and offer free WiFi and refrigerators. Minibars, room service, and free long-distance calls are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$83* Per night/room 18 Sep. - 19 Sep.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

60.0% of guests recommend out of 45 reviews

Excellent
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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Mackay Resort Motel. Self parking is free. Smoking is allowed in designated areas at this 4-star West Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • Built in 2000
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Mackay, QLD (MKY) (4.4 km / 2.7 mi)
  • Train station: Mackay Station (3.6 km / 2.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and hair dryers. 32-inch LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2016.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Free tea bags/instant coffee

Food & Drink

The motel hosts a free manager's reception daily.

Blue Gecko - This poolside restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Sunday: 7 AM - 1 PM
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive outside reception hours must contact the property in advance to arrange late check-in. Contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Sunday: 7 AM - 1 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No elevators
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4.00 and AUD 17.50 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mackay Resort Motel
  • Mackay Resort Motel Motel
  • Mackay Resort Motel West Mackay
  • Mackay Resort Motel Motel West Mackay

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.