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Hotel Description

4.5-star luxury apartment near Queens Park Orchid House

Close to the beach

Your stay at this Mackay apartment places you within a 10-minute walk of Queens Park Orchid House and Artspace Mackay. Mackay Enertainment and Convention Centre and Jubilee Park are also within half a mile (1 km).

Business services

This apartment features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. There's a fitness center on site, and laundry facilities and barbecue grills are also offered.

WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 115 apartments also offer balconies and flat-screen TVs with digital channels. Other amenities include WiFi, DVD players, and stovetops.

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment

Bed Count 2 King Beds Maximum Occupancy 7 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

About the Quest Mackay on Gordon

Location 27 Gordon Street, Mackay, QLD 4740

Property Features

Quest Mackay on Gordon offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Mackay apartment is smoke free.

  • 115 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Mackay, QLD (MKY) (6.1 km / 3.8 mi)
  • Train station: Mackay Station (5.3 km / 3.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. 42-inch flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Quest Mackay on Gordon has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 7 AM - 11 PM
  • Friday - Friday: 7 AM - 10 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

This property's front desk is open during the following times:

  • Monday - Thursday: 7 AM - 11 PM
  • Friday - Friday: 7 AM - 10 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per stay.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 (2-device limit, rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 30.00 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mackay Gordon
  • Mackay Quest
  • Quest Gordon Apartment Mackay
  • Quest Mackay
  • Quest Mackay Gordon
  • Quest Mackay Gordon Apartment
  • Quest Gordon
  • Quest Mackay on Gordon Mackay
  • Quest Mackay on Gordon Apartment
  • Quest Mackay on Gordon Apartment Mackay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.