89.0% Based on 492 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

4.5-star luxury apartment near Queens Park Orchid House

Close to the beach

Your stay at this Mackay apartment places you within a 10-minute walk of Queens Park Orchid House and Artspace Mackay. Mackay Enertainment and Convention Centre and Jubilee Park are also within half a mile (1 km).

Business services

This apartment features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the fitness center and conveniences like a coffee shop and laundry facilities.

WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 115 apartments also offer balconies and flat-screen TVs with DVD players. Other amenities include WiFi, stovetops, and room service.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$128 per night

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend out of 492 reviews

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About the Quest Mackay on Gordon

Location 27 Gordon Street, Mackay, QLD 4740

Property Features

Quest Mackay on Gordon offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Mackay apartment is smoke free.

  • 115 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Mackay, QLD (MKY) (6.3 km / 3.9 mi)
  • Train station: Mackay Station (5.3 km / 3.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Mackay apartment provides wireless Internet access for a surcharge. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Quest Mackay on Gordon has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 7 AM - 11 PM
  • Friday - Friday: 7 AM - 10 PM
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation.

Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Thursday: 7 AM - 11 PM
  • Friday - Friday: 7 AM - 10 PM
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per stay.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 (2-device limit, rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 5.00 per day
  • Rollaway bed fee: AUD 30.00 per stay
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Mackay Gordon Apartment
  • Quest Gordon Apartment
  • Quest Mackay Gordon
  • Quest Gordon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.