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Aparthotel

Riviera Mackay

4.0 star property
4-star aparthotel perfect for exploring Mackay

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Beach
Beach
Outdoor dining
One Bedroom Riverview Apartment with balcony
Hiking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Barbecue grill
  • Outdoor space

Explore the area

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5 - 7 Nelson St, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Bluewater Lagoon
    ‪3 min walk‬
  • Place, Artspace Mackay
    ‪7 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪12 min drive‬

Room options

View all photos for One Bedroom Riverview Apartment with balcony

One Bedroom Riverview Apartment with balcony | Living room

One Bedroom Riverview Apartment with balcony

  • 65 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment with balcony

One Bedroom Apartment with balcony

One Bedroom Apartment with balcony

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Riverview Apartment with balcony

42-inch LED TV with satellite channels, TV, DVD player

Two Bedroom Riverview Apartment with balcony

  • 75 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for Two Bedroom Apartment with balcony

Two Bedroom Apartment with balcony

Two Bedroom Apartment with balcony

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Premium Apartment

Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Premium Apartment

  • Sleeps 2

View all photos for One Bedroom Riviera Apartment

Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Riviera Apartment

  • Sleeps 2

View all photos for Two Bedroom Premium Apartment

Desk, laptop workspace, blackout drapes, soundproofing

Two Bedroom Premium Apartment

  • Sleeps 4

View all photos for Two Bedroom Riveria Apartment

Desk, laptop workspace, blackout drapes, soundproofing

Two Bedroom Riveria Apartment

  • Sleeps 4

About the area

Mackay

City Centre stay.A stay at this City Centre aparthotel places you steps from Bluewater Lagoon and within a 5-minute walk of Caneland Central. Artspace Mackay and Jubilee Park are also within half a mile (1 km).
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What's nearby

  • Caneland Central - 3 min walk - 0.3 km
  • Bluewater Lagoon - 3 min walk - 0.3 km
  • Jubilee Park - 7 min walk - 0.6 km
  • Artspace Mackay - 7 min walk - 0.6 km
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.7 km

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Bavarian - ‬6 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬5 min walk
  • ‪Red Rooster - ‬7 min walk

About this property

Riviera Mackay

4-star aparthotel perfect for exploring Mackay
As a guest of Riviera Mackay, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Riviera Mackay also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Mackay aparthotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 11 levels
  • Built in 2015
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Riviera Mackay offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, designer toiletries, and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

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Oaks Mackay Rivermarque Hotel
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includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (AUD 7 per day)
  • Uncovered extended parking on site (AUD 7 per day)

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LED TV with cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 11 floors
  • 28 units
  • Built in 2015
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.9 percent for credit card payments
The front desk is open Monday to Friday (9:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 4:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on public holidays.

Renovations and closures

The property will be renovating from January 5 2026 to February 13 2026 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 7 per day
  • Uncovered extended parking fee: AUD 7 per day
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay