70.0% Based on 41 reviews TripAdvisor Traveller Rating 3.5 out of 5

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Hotel Description

4-star hotel perfect for exploring Mackay

Heart of Mackay

Your stay at this Mackay hotel places you within a 10-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. Jubilee Park and Bluewater Lagoon are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Cable TV, refrigerators

In addition to TVs with cable channels, the 90 guestrooms offer 24-hour room service and refrigerators. Other amenities include minibars, hair dryers, and safes.

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$88 per night

Deluxe Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend out of 41 reviews

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About the Rydges Mackay Suites

Location 9 Gregory Street, Mackay, QLD 4740

Property Features

Rydges Mackay Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 4 meeting rooms available. The business-friendly Rydges Mackay Suites also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Mackay hotel.

  • 90 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Mackay, QLD (MKY) (6 km / 3.7 mi)
  • Train station: Mackay Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Rydges Mackay Suites offers 90 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and minibars. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Moss on Wood Bar - This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • No pets allowed

Policies

The 2 person rate for guests booking a "One-Bedroom Suite" or "Deluxe Spa Suite" includes access to the king-sized bed only. A guest may use the sofa bed for an additional charge of AUD 35. When booking for 3 or 4 guests, use of the sofa bed is included in the rate at booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 24.90 per person (approximately)
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Mackay Suites Hotel
  • Rydges Suites Hotel
  • Rydges Suites
  • Mackay Grande Hotel Mackay
  • Mackay Grande Suites

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.