Heart of Madrid.A stay at this Madrid Centro apartment places you steps from Lope de Vega Theatre and a 5-minute walk from Gran Via. Royal Palace of Madrid and Plaza Mayor are also within half a mile (1 km).
Adolfo Suarez Madrid-Barajas Airport (MAD) - 32 min drive
Restaurants
Starbucks - 2 min walk
Meson el Jamon - 1 min walk
Txapela - 2 min walk
Sirena Verde - 2 min walk
McDonald's - 2 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Behap Madrid Gran Vía
3.5-star apartment near Gran Via
Behap Madrid Gran Vía offers its guests multilingual staff, tour/ticket assistance, and an elevator. Public spaces have free WiFi.
This 3.5-star Madrid apartment is smoke free.
1 building
16 guestrooms or units
5 levels
Staff is multilingual
Storage area for luggage
Tour and ticket information
Elevator
No smoking on site
Behap Madrid Gran Vía offers 16 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Beds feature down comforters. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided weekly.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Window guards
General
16 rooms
5 floors
1 building
Individually furnished
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Lockbox, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Apartamentos Good Stay
Apartamentos Good Stay Apartment
Apartamentos Good Stay Apartment Madrid
Apartamentos Good Stay Madrid
Apartamentos Good Stay Madrid Apartment
Behap Madrid Gran Vía Madrid
Apartamentos Good Stay Madrid
Behap Madrid Gran Vía Apartment
Behap Madrid Gran Vía Apartment Madrid
Behap Madrid Gran Vía Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 38 out of 155 reviews" "
10 - Excellent
38
Rating 8 - Good. 63 out of 155 reviews" "
8 - Good
63
Rating 6 - Okay. 33 out of 155 reviews" "
6 - Okay
33
Rating 4 - Poor. 11 out of 155 reviews" "
4 - Poor
11
Rating 2 - Terrible. 10 out of 155 reviews" "
2 - Terrible
10
7.8/10
Cleanliness
7.6/10
Staff & service
5.4/10
Amenities
7.4/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
6/10 Okay
Edith
11 Sep 2023
Liked: Property conditions & facilities
Disliked: Amenities
This place was very essential to everything. It was a cute little cozy apartment. Unfortunately, there was only a flat sheet on the bed and another very thin sheet on top of that displays as advertised as a washer and dryer but doesn’t provide a dryer. No soaps, no coffee no extra options for anything.
Check in was fairly simple besides that the payment site couldn’t accept any US cards (confirmed it wasn’t any issue with any of the multiple cards we tried, it was an issue with the payment platform) so we had to go to an atm to get cash and pay a fee. The air conditioner wouldn’t work so it was really hot and we opened windows but then it spelt like smoke outside and we froze in the middle of the night. There were absolutely no blankets for the bed or couch. We requested one for the second night and were given a gross dirty blanket, only one. The touch had stains all over it and smelt terrible. The bed sheets didn’t seem very clean either. Location was the best part as it was close to where we wanted to go, but we definitely overpaid for what we got and the apartment wasn’t very nice overall.
Macey
Stayed 2 nights in Oct 2022
6/10 Okay
Jonathan
Travelled with family
1 Jun 2022
Could be so much better
Good points - location and decent air conditioning.
Bad points- Communication is poor in that if you have a problem, you cannot do anything about it as email is the only form of contact and they do not respond to issues.
The Wifi was not working for the whole visit and despite emailing the Behap through Hotels.com and directly, no one responded. I contacted Hotels.com and they tried contacting Behap without success.
The apartment is centrally located and ideal for getting around the city. If communications could be improved (eg a telephone contact or just a response to emails) then I would consider staying here.
However, as things stand I would not recommend Behap Madrid at all.
Jonathan
Stayed 2 nights in May 2022
2/10 Terrible
Asok
10 May 2022
Disliked: Cleanliness, room comfort
Behap Madrid Gan Via, lie, and scam
The property amenities listed in Hotel.com site was lie. The sofa bed was srained and had holes. We were unable to sit on it. Waher/dryer was not provided, it was only washer, no dryer. No tea/coffee maker that was listed. Only one thin pillow per person.No kithchen paper roll or wash clothes. No dish washing liquid. No staff at all while the list shows multilingual staff. Cigerette stubs on the floor.The spaces beteen the appliances were dirty. All pots were broken. The pans have scraches. Leaking toilet and water pipe. No luggage storage at all, while luggage storage is the reason we rented this one. Whole night drunke party accross the narrow alley is the reason we cold not sleep for 4 days. Zero security. A drunk guy passe out in front of my door. I texed ( phone were never picke up) all of the above over and over, but the management was indifferebt and did not responded. I f you want to be safe and enjoy your stay avoif this joint. Dont know why they charge more that $200 a day. Hotel.com should advice them to visist Pinar Aprtments at Malaga to have a crasg course on how to manage hospitality.
Great location with metro station, restaurants, pharmacy, theatres, shops, safe. Only problem is the club in front of hotel which works only Mondays, that night you cannot sleep.
Is better if the hotel wil have a sign. For me wsd very difficult to find it...with no sign and a small door.
Also...stairs are very small and dangerous.
The apartament was perfect. Good size and electric appliances.
Marta
6/10 Okay
Verified traveller
12 Oct 2016
Liked: Room comfort
You have what you pay for.
Comfort was lower than expected. Expedia did not specify that access to the elevators implies to use the stairs up and down and this is difficult when you have even a medium size suitcase.
Room is excellent really enjoy the facitity however the street after 7pm there were lots of young men drinking & inappropriate clothing not good where we have children, other than that appartment is excellent, Will stay again only if we travel alone as adults