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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
4-star hotel near El Retiro Park

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Restaurant
Meeting facility
Exterior
Desk, laptop workspace, blackout drapes, soundproofing
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle Pez Volador 1, Madrid, 28007
  • Place, El Retiro Park
    ‪14 min walk‬
  • Place, Gran Via
    ‪4 min drive‬
  • Place, Prado Museum
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(20 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Madrid

City center stay.Your stay at this Retiro hotel places you within 2 miles (3 km) of El Retiro Park and Prado Museum. Gran Via and Puerta del Sol are also within 3 miles (5 km).

What's nearby

  • El Retiro Park - 14 min walk - 1.2 km
  • Movistar Arena - 16 min walk - 1.4 km
  • Gran Via - 4 min drive - 2.8 km
  • Prado Museum - 4 min drive - 3.2 km
  • Puerta del Sol - 5 min drive - 3.6 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪La Rollerie - ‬6 min walk
  • ‪Cervejaria Jumar - ‬3 min walk
  • ‪Cervecería Cruz Blanca - ‬8 min walk
  • ‪El Balcon de Retiro - ‬3 min walk
  • ‪Telepizza - ‬5 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

4-star hotel near El Retiro Park
There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro by IHG also features a fitness center, a garden, and an elevator. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 561 reviews
Rating 8 - Good. 100 out of 561 reviews
Rating 6 - Okay. 30 out of 561 reviews
Rating 4 - Poor. 9 out of 561 reviews
Rating 2 - Terrible. 6 out of 561 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aymara

Stayed 7 nights in Aug 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan, Cornelius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly and helpful. Rooms are clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Ritin, West Midlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're brilliant. They looked after me and my family. Good location which is near some local areas for food and the retiro park. Taxis are located outside hotel. The rooms and interior were clean and modern and good for families. The bar and food was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vasanthi

Stayed 3 nights in Jun 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location, near all the main attractions of Madrid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jiao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Will be back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel Martinez, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Es un excelente hotel
Stayed 7 nights in Jun 2025

2/10 Terrible

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Stayed 1 night in Jul 2025

10/10 Excellent

Dharwin

Liked: Staff & service, amenities, property conditions & facilities
Hotel is quiet and near metro stations that will take you around Madrid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael, BRIARCLIFF MANOR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near the Retiro park and a metro stop, this hotel puts you in the heart of Madrid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Liangyin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel for over a decade. It's convenient to tourist areas if you're willing to walk or take transportation. But it's not in the tourist area, which makes it more comfortable with local restaurants and grocery stores. The rooms are really quiet, clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by staff
Stayed 1 night in Jul 2025

10/10 Excellent

Levon

Stayed 1 night in Jun 2025

6/10 Okay

juan, HOLLYWOOD

Travelled with partner
Ok hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Sitti Zayda

Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel for traveling with family

Great place to stay with a family. Staff was amazing. Very friendly and would definitely stay again! Restaurant and bar also has great food and great service!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at this hotel for 15 years, and will always choose it. It's now just 1 building instead of 2, so book ahead! It's in an area that has lots of restaurants within walking distance, and grocery stores. Also, excellent access to public transportation. My only frustration on this trip was the wi-fi. There were times when it would go out every couple of minutes, and that's unacceptable in the year 2025.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ciara Anne

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet hotel on the east side of the city, but within walking distance of Retiro Park. We bought metro cards and regularly used the station just a few minutes walk from the hotel so the location worked for us. Breakfast was very good - lots of options. Only annoyance is that I can’t collect IHG points because I booked via Expedia.
Stayed 3 nights in Jun 2025