66.0% Based on 64 reviews TripAdvisor Traveller Rating 3.5 out of 5

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Hotel Description

Hotel perfectly located for exploring Alcala de Henares

Heart of Alcala de Henares

With a stay at this Alcala de Henares hotel, you'll be steps from Palacio Laredo and within a 10-minute walk of Capilla de las Santas Formas. Teatro Salon Cervantes and Plaza Cervantes are also within half a mile (1 km).

Round-the-clock service

Self parking is available and the hotel's multilingual staff can provide around-the-clock assistance. WiFi in public areas is free. A coffee shop and luggage storage are also provided.

Free WiFi, flat-screen TVs

The 30 guestrooms offer flat-screen TVs with digital channels, along with free WiFi and hair dryers. Other amenities include phones and free toiletries.

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$68* Per night/room 25 Aug. - 26 Aug.

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

66.0% of guests recommend out of 64 reviews

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Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Hotel Ciudad de Alcalá also features multilingual staff, a safe deposit box at the front desk, and an elevator (lift). Limited parking is available for a fee and is offered on a first-come, first-served basis. This Alcala de Henares hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Coffee shop
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Alcalá de Henares Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Ciudad de Alcalá offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. 15-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Digital channels
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.6 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed) or a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 7.00 per day
  • Rollaway bed fee: EUR 10.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ciudad Alcalá Alcala de Henares

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.