Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
5-star luxury hotel near Plaza de España - Princesa

Choose dates to view prices

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Rooftop terrace
2 bars/lounges, poolside bar
Reception
Front of property - evening/night
Rooftop terrace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

Premier Room

  • Sleeps 2

Classic Room

  • Sleeps 2

Family Supreme Room

  • Sleeps 3

Red Level Deluxe Room

  • Sleeps 4

Red Level Junior Suite

  • Sleeps 4

Premium Room

  • Sleeps 2

Family Supreme Room

  • Sleeps 3

Deluxe Room

  • Sleeps 2

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Room

9.6 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room (Supreme)

9.4 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room Red Level

9.6 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Master Suite Red Level

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Velazquez Penthouse Suite Red Level

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Margarita Presidential Suite Red Level

  • 168 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Royal Suite

  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite, Terrace

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Supreme Room Red Level (2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premier Room

  • Sleeps 2

Supreme Room Red Level

  • Sleeps 2

The Royal Suite

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Red Level, Junior Suite

  • Sleeps 2

Red Level, Suite, 1 Bedroom

  • Sleeps 2

Master Suite Red Level

  • Sleeps 2

Velazquez Penthouse Suite Red Level

  • Sleeps 2

Margarita Presidential Suite Red Level

  • Sleeps 2

Red Level, Junior Suite, Terrace

  • Sleeps 2

Supreme Room Red Level (2 adults+ 2 children)

  • Sleeps 3

Family Room (Supreme)

  • Sleeps 3

Premium King Room

  • Sleeps 2

Supreme King Room

  • Sleeps 2

Supreme Twin Room

  • Sleeps 2

Deluxe Red Level Twin Room

  • Sleeps 2

Junior King Suite Red Level

  • Sleeps 2

Junior Twin Suite Red Level

  • Sleeps 2

One Bedroom King Suite Red Level

  • Sleeps 2

One Bedroom Twin Suite Red Level

  • Sleeps 2

One Bedroom Master Twin Suite Red Level

  • Sleeps 2

Presidential Penthouse Twin Suite Red Level

  • Sleeps 2

Family Room (Supreme 3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Red Level)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

Red Level, Suite, 3 Bedrooms

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

Family Room Grand Supreme

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Connecting Rooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Premier Room, Connecting Rooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Family Room, Connecting Rooms

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Supreme Room Red Level Connecting Rooms

  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Supreme Room Red Level Connecting Rooms 4+4

  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

Red Level Suite Junior Connecting Rooms

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Red Level Suite Junior Connecting Rooms 4+2

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Supreme Room Redlevel

  • Sleeps 2

Two Bedroom Suite Redlevel

  • Sleeps 4

Junior Suite Redlevel

  • Sleeps 4

One Bedroom Suite Redlevel

  • Sleeps 4

Junior King Suite With Terrace Red Level

  • Sleeps 2

Classic Queen Room

  • Sleeps 2

One Bedroom Master King Suite Red Level

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

Supreme Room

  • Sleeps 3

One Bedroom Master Suite Redlevel

  • Sleeps 4

Junior Suite With Terrace Redlevel

  • Sleeps 4

Penthouse Suite Redlevel

  • Sleeps 4

Deluxe Red Level

  • Sleeps 3

Junior Suite Red Level

  • Sleeps 2

Junior Suite with Terrace Red Level

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

One-Bedroom Suite Red Level

  • Sleeps 4

Penthouse Suite Red Level

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

Supreme Room

  • Sleeps 2

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About the area

Madrid

Central Madrid getaway .A stay at this Madrid Centro hotel places you steps from Royal Theatre and within a 5-minute walk of Plaza de España - Princesa. Plaza de Oriente and Sabatini Gardens are also within half a mile (1 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Royal Theatre - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Plaza Mayor - 7 min walk - 0.6 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪El Café de la Ópera - ‬1 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5-star luxury hotel near Plaza de España - Princesa
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a health club and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A rooftop terrace, a library, and multilingual staff are also featured at the luxury Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

  • 179 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1851
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 179 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Madrid hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 mile (EUR 45 per day)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 45 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (6562 ft away)
  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 771 out of 891 reviews
Rating 8 - Good. 88 out of 891 reviews
Rating 6 - Okay. 20 out of 891 reviews
Rating 4 - Poor. 8 out of 891 reviews
Rating 2 - Terrible. 4 out of 891 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful. You’re greeted by the staff with a sign of loyalty since you enter. Food is great. The rooms are great. Decoration is great. Taxis are accesible on the front door.
Stayed 3 nights in Jan 2026

8/10 Good

Alpa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it is a beautiful property and one can see touches of it being a palace if the dukes everywhere. Very grand. Rooms were clean, well furnished, lots of closet space, very comfortable bed mattress, pillows and comforter. Bathroom was beautiful with a shower and tub ( although we prefer shower only). There was free coffee and tea in the room and water ( the water is drinkable from the taps). A nice welcome was a box of the local delicacy ( nougat) in the room when we checked in and chocolates the next day. The staff was very friendly and helpful. Check in was smooth and since we arrived on Xmas day, we were welcomed with a drink of a really good Kava, which felt great as it was late evening and perfect welcome after a flight. Our room in general was very spacious but was on top floor which has dormers. So there was very little natural light, the dormer took up a lot of space so visually the room looked large but there was space that was not usable. We also kept hitting our head against the dormer every time we had skirt around a desk to go open or close the small window shades. I am not sure if related to the category of room or availability as we checked in late. I would take a smaller room next time and have a large window. Also we had 2 rooms and were able to get adjacent rooms, our daughter’s room was on the corner and had proper high ceilings all over.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and friendly. Loved my stay there.
Stayed 4 nights in Dec 2025

10/10 Excellent

HAJAR

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and helpful staff. Great location. Interesting lobby, beautiful restaurant and gardens. A lot to please the eye here.
Stayed 1 night in Dec 2025

8/10 Good

MRS D J BREEZE

Breakfast buffet very good. Warm food well below average Staff in red level lounge very attentive
Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to make our stay comfortable!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very helpful staff. Especially housekeeping and the bar/restaurant staff are excellent as is the food and beverage operation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denis is a total Bro
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing! From the breakfast to the room, to the service- 5 stars!
Stayed 4 nights in Nov 2025

10/10 Excellent

MARTA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Loved the hotel, the rooftop, the breakfast, everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service from the concierge and reception staff. Stayed at many 5 star hotels, the level of service is another level in this hotel. Super friendly, helpful and professional staff. A big thank you to Konstantin, Paula, Lucas and Azahara. You made our trip to Madrid very special and memorable. Stunning design and decor in the common areas and the room. Very clean also . Excellent food. We enjoyed our stay so much, that we extended it.
Stayed 3 nights in Oct 2025

10/10 Excellent

karam

Stayed 1 night in Oct 2025

10/10 Excellent

CARMEN, Rancho Santa Margarita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best check in and hotel experience I’ve ever had. The staff is absolutely dynamite and treat you like they absolutely adore you. Would definitely stay again and again and again. Room was absolutely beautiful and the club lounge and breakfast was amazing as well. The perfect hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience in itself. Madrid is a wonderful city. But this hotel made the experience even better. We stayed at suite red level or what should be in the US club level. The amenities and services that it included are amazing and plenty. The Hotel looks and feels new, elegant and yet modern. They have pretty good gym facilities. But the star are the employees. Such great attention to detail. They seem to really enjoy imaging your trip special and unforgettable. Best hotel experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 4 nights in Oct 2025

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay. The experience was wonderful—everyone was kind, welcoming, and attentive.
Stayed 3 nights in Oct 2025

10/10 Excellent

MARISOL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 7 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel really goes out of their way to provide service. Location is great for walking everywhere is Madrid. This is one hotel that I would return to. Their restaurant is excellent and beautiful. The Thai massage was incredible. Our laundry was done perfectly. I loved this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel, everyone was so nice and helpful. We are going back there! <3
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025