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TOC Hostel and Suites Madrid

2.0 star property
Hostel near Puerta del Sol in Madrid

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Photo gallery for TOC Hostel and Suites Madrid

Staircase
Lounge
Lounge
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Plaza Celenque 3-5, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪3 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for 1 bed at mixed dormitory of 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 8 people, private bathroom

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed at mixed dormitory for 4 people with private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed at mixed dormitory for 4 people with private bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 bed in shared dormitory for 4 people, exterior bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed in shared dormitory for 4 people, exterior bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in dormitory for women, 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 8 people, private bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 bed at mixed dormitory of 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 6 people, private bathroom

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for 1 Bed in dormitory for women, 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 6 people, private bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in shared dormitory for 6 people with exterior barthroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in shared dormitory for 6 people with exterior barthroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Family Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Triple Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Madrid Centro stay.At this Madrid Centro hostel, you'll be well placed to visit Puerta del Sol and Plaza Mayor, both within a 5-minute walk. Gran Via and Royal Palace of Madrid are also within half a mile (1 km).
View more Hostels in MadridOpens in a new window

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Gran Via - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 14 min walk - 1.2 km

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 45 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪La Mallorquina - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪Chocolateria 1902 - ‬1 min walk

About this property

TOC Hostel and Suites Madrid

Hostel near Puerta del Sol in Madrid
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and an arcade/game room are also featured at TOC Hostel and Suites Madrid.

This Madrid hostel is smoke free.

  • 55 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

TOC Hostel and Suites Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 493 out of 749 reviews
Rating 8 - Good. 187 out of 749 reviews
Rating 6 - Okay. 40 out of 749 reviews
Rating 4 - Poor. 19 out of 749 reviews
Rating 2 - Terrible. 10 out of 749 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth K

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of the most touristy area of Madrid so a bit loud but easily able to walk to so many famous places. Reception was great, they gave me a free towel which you usually pay to rent (since check in was overwhelmingly long on sunday). Great wi-fi signal. The showers don’t lock in the dorms and there’s not really a place to change except the tiny bathroom or awkwardly in the shower stall in a mixed room. Locks are not provided for lockers. There’s two coffee machines in the lounge. One where you can see a payment machine, the other has none but you still need to pay 2 euros (not sure who you would go to for that though. A staff member let me know but they are not always around.) It was my first time in a hotel but overall not a bad experience.
Stayed 3 nights in May 2025

10/10 Excellent

Fuhan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Madrid. Clean and spacious room for family suites
Stayed 2 nights in May 2025

8/10 Good

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for my needs as a solo tourist, the had all I was looking for my stay in Madrid, great location
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Big shoutout to the staff, friendly, attentive, resourceful and very helpful always eager to help us with our luggage up the stairs, breakfast was really good, good variety of options, and staff always kept it stocked. Room was nice and clean with everything we needed. Will definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, hot showers
Stayed 5 nights in Feb 2025

8/10 Good

Lisa

Liked: Amenities, property conditions & facilities
Great location close to Sol Walkable to historic centre attractions FYI Beds don't have curtains
Stayed 2 nights in Dec 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with this property. It was very convenient, affordable, very clean and spacious enough for our family of 4. The staff was very helpful and it was a nice surprise that the breakfast was included in the price. I would definitely stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Ruben Miguel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Todo estuvo biej salvo el ruido, se escucha absolutamente todo en el hostal, deberia haber mas información tanto al check in como en las habitaciones en relacion al ruido, ya que las personas no tienen ni la minima consideracion al respecto. Las camas deberian tener una cortina para tener un poco mas de privacidad y que no moleste las luz de la habitación.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, good breakfast

Nice stay
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and very clean.

The hostel was in a very good location in the city centre, friendly staff and helpful, clean and comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andres

Stayed 1 night in Feb 2025

10/10 Excellent

Dilyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hostel in Madrid! Thank you :)
Stayed 1 night in Jan 2025

10/10 Excellent

Ellysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The staff were so helpful. I felt comfortable. Good wi-fi. Excellent location.
Stayed 4 nights in Jan 2025

8/10 Good

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very centric, but Christmas is not a great time to visit Madrid. The whole area was flooded with tourists and people. It was very difficult to access the hotel or nearby commerce.

10/10 Excellent

Monserrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy rooms, we were at the third floor and can hear everything from the street
Stayed 6 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked: location, firm beds, large storage lockers. Didn't like: no bed curtains, doesn't organise activities like other TOCs in Spain, some staff were curt and unfriendly, sliding door between room and bathroom didn't move smoothly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jale Inci

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Adrian Thaddeus Anthony, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The whole area is walkable and numerous restaurants around the hostel. Pizza right beside the hostel. There’s a kitchen on one floor and Cafè style dining room. Automated coffee machine. Overall a good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Ali, cleveland

Stayed 1 night in Nov 2024

6/10 Okay

Cristina

Liked: Cleanliness, property conditions & facilities
One thing I didn’t like, there is no air conditioning during all FALL/WINTER and they have it posted in the listing that they do have. Kind of a lie to customers. We were sweeting during 5 nights and if we opened the windows it was so noisy so thats not fair that we booked a hotel “with air” and they don’t have it. I asked for a partial refund or something and they denied. I suggest them to edit in the amenities and don’t offer air if you know you dont have!!! Be honest!
Stayed 4 nights in Nov 2024

10/10 Excellent

Frida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to stay! All around the corner
Stayed 1 night in Nov 2024