Mercure Maidstone Great Danes Hotel

4.0 star property
4-star eco-certified hotel near Leeds Castle

Choose dates to view prices

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, sun loungers
Exterior
Exterior
Family Room, Multiple Beds (Classic)
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

View in a map
Hollingbourne, Maidstone, England, ME17 1RE
  • Place, Leeds Castle
    ‪3 min drive‬
  • Place, Mote Park
    ‪5 min drive‬
  • Place, Kent Life
    ‪7 min drive‬
  • Airport, London (LCY-London City)
    ‪54 min drive‬

Room options

Classic Room, 1 Double Bed

7.0 out of 10
Good
(37 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

7.8 out of 10
Good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Maidstone

Maidstone retreat .You'll be within 2 miles (3 km) of Leeds Castle and 6 miles (10 km) of Mote Park with a stay here. Also within 9 miles (15 km) are Hazlitt Theatre and Kent Life.

What's nearby

  • Leeds Castle - 3 min drive - 2.0 km
  • Bearsted Golf Club - 4 min drive - 5.0 km
  • Mote Park - 5 min drive - 5.6 km
  • Kent Life - 7 min drive - 11.3 km
  • Hazlitt Theatre - 8 min drive - 10.6 km

Getting around

  • Hollingbourne Station - 16 min walk
  • Gatwick Airport (LGW) - 55 min drive

Restaurants

  • ‪Toby Carvery - ‬8 min drive
  • ‪Charlie's Chippy - ‬8 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Costa Coffee - ‬2 min drive
  • ‪The Plough - ‬6 min drive

About this property

Mercure Maidstone Great Danes Hotel

4-star eco-certified hotel near Leeds Castle
Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 265 out of 1003 reviews
Rating 8 - Good. 391 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

jeffrey

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Do not book this hotel

It’s a filthy old tired hotel and ultra expensive , staff are unhappy in the jobs and rude ! EVERYTHING IS TOO MUCH TROUBLE ! And the duty manager needs a intensive customer care course
Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Taya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but no hot water

Was a really nice room and really great staff, breakfast was brilliant. just would’ve been nice to know that the hot water wasn’t working. It wasn’t just in my room either as we had friends in another room and their hot water wasn’t working either.
Stayed 1 night in Jul 2025

6/10 Okay

David, Hounslow West

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms had no aircon so in hot weather room was unbearable
Stayed 1 night in Jun 2025

8/10 Good

Donna

Liked: Staff & service

Would stay again

Room was hot breakfast was lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were all excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Business traveller
Liked: Amenities
Have stayed a number of times now. Staff excellent. Some parts dated but is clean.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Julian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A very tired hotel which with some investment could be lovely again. Leisure club a great addition but again desperately needs a refurb. Also closing the jakuzzi for cleaning on a busy sunday morning is not the best time.
Stayed 1 night in May 2025

8/10 Good

Sara

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
But faded but good location and incredibly helpful staff, especially Steve on Reception.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel. Good size rooms. Great lobby area with lots to do
Stayed 1 night in Jun 2025

10/10 Excellent

Byron

Stayed 1 night in Jun 2025

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities
Dated buildings but fine. No air con and a bit noisy with windows open, but our family room was big and comfortable. Staff were excellent, especially Steve who checked us in and looked after us really well.
Stayed 2 nights in Jun 2025

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, room comfort
If it weren't for the staff, this would be a typical run-of-the-mill conference hotel. However, the staff are outstanding - I stay in hotels at least twice a week, and the reception experience from Steve was the best and friendliest I've ever had. Throughout the rest of my day, from breakfast, through to the events team I noticed such care and passion from the team, with many people pro-actively spotting when guests needed help or guidance. Really world-class service, thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Mr. Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a night begore visiting Leeds Castle (literally next door). Room was clean and lovely view. But the only thing I would say is the room needs more sockets. None by the bed to charge phone, and I had to put the kettle and tea tray, together with the seperate coffee machine, all on the dressing table, as no plugs anywhere else to plug into. So was constantly plugging / unplugging hair straightners, lamp, kettle, coffee machine and phones. But other than that small problem, I would recommend the hotel and stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were excellent particularlySteve on reception, hotel is dated and needs renovation. Poor phone signal, only 2 pillows, no coat hangers, broken safe, had to ask for ironing board andiron, tv had a green line down centre.
Stayed 3 nights in Jun 2025

2/10 Terrible

Wayne

Business traveller
Disliked: Cleanliness, property conditions & facilities
My room was unclean upon arrival- as the hotel was full I have to accept it!
Stayed 1 night in Jun 2025

6/10 Okay

Kingsley

Liked: Room comfort
I was turned away from using the swimming pools at 19:00 with my partner,that I found so distasteful for a great Hotel like this
Stayed 1 night in May 2025

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service in restaurant. Never actually ate there as in quiet place with less than 5 tables in use felt invisible. Other patrons who arrived after us were served first. Also immediately canceled 2nd night we had just booked. In Room 102 could hear Terrible noises like a door moving on squeaky rollers all night. Fan didn't work in bathroom. Generally very tired decor in hotel. Only one spoon on amenity tray, very few tea bags and one pack of biscuits. On the plus side it was a nice king size bed. Certainly didn't merit star racing. I have never given such a negative review on a property. So disappointed as it has the potential to be really nice.
Stayed 1 night in May 2025

2/10 Terrible

Jenny

Disliked: Cleanliness, amenities, property conditions & facilities
Very very dirty. very noisy the banging of the corridor door which was opposite my room for 301 every time some one came in or out. Requested a fan in the room as no aircon in the room which I did not realise but reception said there was one in the room which there was not had to phone to ask for one to be brought to the room the room I felt had not been cleaned for my stay with you as photos will show as I am asthmatic this dust made me feel poorly and had to use my nebuliser in the night as the fan was filthy and was just spreading the dust. I wished I had taken a photo of the fan.but they will know what this is like as it is still in the room I was told there were twin beds that I could push together so I did not roll out of the bed and fall on the floor this was not doable because of the bedside table. Why would they ring me bk and tell me this was correct in the accessible room I could push the beds together this was room 301
Stayed 1 night in May 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely evening celebrating a wedding and it was made better by staying the night on site. Our room was spacious and very clean.
Stayed 1 night in May 2025

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025