Village Hotel Maidstone

3.5 star property
3.5-star eco-certified hotel near Kent Life

Choose dates to view prices

Photo gallery for Village Hotel Maidstone

Indoor pool, sun loungers
Check-in/check-out kiosk
Coffee shop
Exterior
Club Room (FREE GYM & POOL ACCESS)

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service

Explore the area

Map
Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Kent Life
    ‪4 min walk‬
  • Mote Park
    ‪4 min drive‬
  • Leeds Castle
    ‪9 min drive‬
  • London (LGW-Gatwick)
    ‪47 min drive‬

Room options

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Club Room (FREE GYM & POOL ACCESS)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (1 Double & 2 Rollaway Beds)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

About the area

Maidstone

In historical district.At this Maidstone hotel, you'll be within half a mile (1 km) of Kent Life and 3 miles (5 km) of Mote Park. Also within 9 miles (15 km) are Rochester Castle and Rochester Cathedral.

What's nearby

  • Kent Life - 4 min walk - 0.4 km
  • Mote Park - 4 min drive - 3.1 km
  • Maidstone Hospital - 5 min drive - 5.6 km
  • Leeds Castle - 9 min drive - 12.3 km
  • Historic Dockyard Chatham - 13 min drive - 13.9 km

Getting around

  • Maidstone East Station - 3 min drive
  • London (SEN-Southend) - 51 min drive

Restaurants

  • ‪The Society Rooms - ‬3 min drive
  • ‪Pippin - ‬5 min drive
  • ‪The Flower Pot - ‬3 min drive
  • ‪Malta Inn Beefeater - ‬5 min walk
  • ‪Mu Mu - ‬4 min drive

About this property

Village Hotel Maidstone

3.5-star eco-certified hotel near Kent Life
As a guest of Village Hotel Maidstone, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3358 square feet (312 square meters) and includes conference space. The eco-certified Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Maidstone hotel.

  • 1 building
  • 134 guestrooms or units
  • 4 levels
  • 3358 sq ft of conference space
  • 312 sq m of conference space
  • Built in 2004
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Village Hotel Maidstone offers 134 accommodations with hair dryers and irons/ironing boards. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for children
  • Self parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall hotel very good but disappointing

The stay was very good we had a late night Saturday so we paid £15 extra for late check out. Our check out time was at 13.00 instead of 11.00 am. At 11.00 am we had cleaners come knocking and came into the room and woke us up even though we paid for late check out which we didnt expect at all. We paid extra so we didn’t have to leave at 11am or wake up at 11am very disappointing
Stayed 1 night in Mar 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This is a great place to stay with very friendly and professional staff who can’t do enough for you.
Stayed 2 nights in Mar 2025

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a EV charging point right by it. Convenient if going to Maidstone hospital
Stayed 1 night in Mar 2025

8/10 Good

Luke

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Gillian

Stayed 2 nights in Mar 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

It has great facilities and value for money but just some basics like ensuring shower gel and shampoo to be kept filled up. We had breakfast at 10am and they already ran out of hash brown.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean around swimming pool wet and slippery but children loved it regards
Stayed 2 nights in Feb 2025

4/10 Poor

Ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Give it a miss if you can.

As a brand they get worse. No way to order room service although apparenlty available, no way to turn the heat up on the shower,constant running toilet and also the food is poorer with the new menu. I could go on!
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abit far out of town. Public transport not realy good except taxis very expensive
Stayed 1 night in Jan 2025

10/10 Excellent

MR P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good thnk you
Stayed 1 night in Mar 2025

6/10 Okay

Emma

Business traveller
Liked: Property conditions & facilities, room comfort

Disappointed. Details and care.

I had booked 1 night, but ended up staying for 3 as work plans changed. I often stay here as it's consistent and has a great bed and i like the gym and pool, but a few things do bother me when i stay...service is ok, but know one really seems happy to be there, sometimes it's like an inconvenience to have to attend and awareness of customers lacks a lot. A welcoming smile wouldn't hurt sometimes. For my 2nd day the bed was made, but tea/milk etc weren't checked or changed and the 3rd day...bed was not made and still not refresh of the tea tray so no tea for me 2 days running despite being asked at reception when I mentioned that i had extended my stay..and still either the message didnt get through or someone just didn't care. Shower throughout my day also had poor pressure which isn't usually the case so it was not the greatest experience on this occasion. I find the food pretty poor and never enough options. One night i had room service and food was cold..drink forgotten, plus quite expensive for the whole experience really and charge a tray charge on top. I shall rethink if I stay here in future.
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle, Upnor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

George

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

KENNETH

Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Beautiful room, lovely and clean. Very modern and stylish decor. Absolutely loved our stay.
Stayed 1 night in Feb 2025

6/10 Okay

A

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Alec, Rugby

Stayed 2 nights in Jan 2025

8/10 Good

Phil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Prabpreet

Stayed 2 nights in Feb 2025