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Hyatt Regency Mainz

4.5-star luxury hotel, connected to a shopping center in Altstadt Mainz

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Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Templerstraße 6, Mainz, 55116
  • Place, Augustinerstrasse
    ‪5 min walk‬
  • Place, Mainz Cathedral
    ‪8 min walk‬
  • Place, Rheingoldhalle
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed (Club Access)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Queen Bed (Club Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds (Club Access)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds (Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Club Lounge Access, River View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Club Lounge Access, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Club Lounge Access, River View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds, Club Lounge Access, River View

  • 30 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, River View

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

About the area

Mainz

Heart of Mainz.Within a 10-minute walk of this Altstadt Mainz hotel, you'll find Rhine and St. Augustine's Church. Augustinerstrasse and Museum für Antike Schiffahrt are also within half a mile (1 km).

What's nearby

  • Augustinerstrasse - 5 min walk - 0.4 km
  • Gutenberg Museum - 6 min walk - 0.5 km
  • Mainz Cathedral - 8 min walk - 0.7 km
  • Rheingoldhalle - 9 min walk - 0.8 km
  • Mainz State Theater - 9 min walk - 0.8 km

Getting around

  • Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop - 6 min drive
  • Mainz Römisches Theater Station - 7 min walk
  • Frankfurt Airport (FRA) - 32 min drive

Restaurants

  • ‪Weintorklause - ‬5 min walk
  • ‪Misaki Sushi - ‬2 min walk
  • ‪Moctezuma Mainz - ‬5 min walk
  • ‪L'Angolo - ‬5 min walk
  • ‪Lehmanns - ‬4 min walk

About this property

Hyatt Regency Mainz

4.5-star luxury hotel, connected to a shopping center in Altstadt Mainz
Hyatt Regency Mainz offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Hyatt Regency Mainz. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mainz hotel is smoke free.

  • 268 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Regency Mainz offers 268 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Mainz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Club Olympus has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 417 reviews
The price is CA $153
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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All credit card transactions at the property will require a PIN number for added security.

Renovations and closures

The following facilities or services will be unavailable from January 16 2026 to December 31 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 27.00 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Mainz
Hyatt Regency Hotel Mainz
Hyatt Regency Mainz
Mainz Hyatt
Hyatt Regency Mainz Hotel Mainz
Hyatt Regency Mainz Hotel
Mainz Hyatt Regency
Hyatt Regency Mainz Hotel
Hyatt Regency Mainz Mainz
Hyatt Regency Mainz Hotel Mainz

Hyatt Regency Mainz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 533 out of 757 reviews
Rating 8 - Good. 180 out of 757 reviews
Rating 6 - Okay. 26 out of 757 reviews
Rating 4 - Poor. 12 out of 757 reviews
Rating 2 - Terrible. 6 out of 757 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oi Yee, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.. if I really need to pick, then I’ll say the bathroom was a bit outdated. And not sure if it’s because I booked the hotel through Expedia all the time, I always get the room at low floor.
Stayed 2 nights in Oct 2025

8/10 Good

Colin

Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Stayed 1 night in Sep 2025

10/10 Excellent

HUAIYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great river walk, nice pool/hot tub/gym
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice view of the river.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea roooms, service. Great stuff!
Stayed 1 night in Sep 2025

8/10 Good

Hien

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy the hotel location by the river. It’s very convenient for us to get to the river cruise ship.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was very nice with friendly staff and cleanliness. The one thing i didn't care for was the bedding. Rooms come with a big goose down comforter and nothing else. So if you are a hot sleeper your in trouble unless you take the center out of it because there is really no a/c that you can adjust. Other than that i loved it.
Stayed 7 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Jens

Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel me encanta , aunque recepcion de check in no queria darme habitacion que habia acordado de antemano. El bar lo cambiaron , y no quedo tan atractivo como solia serlo. Aunque todos los demas perfecto!!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room overlooking the river. Nice pool/Spa area and easy underground parking garage. Bar area and restaurant looked lovely with lots of natural light. Very comfortable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I can think of: excellent design, location on the Rhine, helpful and friendly staff,
Stayed 4 nights in Jul 2025

10/10 Excellent

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kemelia

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Majhon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

joseline

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpfu especially Norman ,didn’t catch his last name
Stayed 1 night in Jun 2025

10/10 Excellent

godfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about this hotel. The location and view couldn’t have been better. The bed was comfortable. The shower head is on the ceiling which my husband loved. Fortunately, they gave us a shower cap so it worked for me too.
Stayed 4 nights in May 2025

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, amenities
This hotel's location is excellent for people visiting Mainz. The restaurant was...okay. Our room was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool lobby and bar. Great location next to the river. Good breakfast. Good value.
Stayed 2 nights in May 2025

10/10 Excellent

Mushrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Stayed 1 night in Apr 2025

10/10 Excellent

Abdul Majid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025