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Hatten Hotel Melaka

5.0 star property
5-star luxury hotel near Hatten Square, connected to a shopping center

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Lunch and dinner served
Couples treatment rooms, body treatments, aromatherapy, body scrubs
Rooftop bar
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

View in a map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Place, Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Place, A Famosa
    ‪5 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(34 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(17 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

7.4 out of 10
Good
(29 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2

About the area

Malacca City

Heart of Malacca City.Steps from the hotel, you'll find Hatten Square and Mahkota Medical Center. Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall are also within half a mile (1 km).

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.0 km
  • Hatten Square - 1 min walk - 0.0 km
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 km
  • Mahkota Medical Center - 3 min walk - 0.3 km
  • A Famosa - 5 min walk - 0.5 km

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • Lobby @ Hatten Hotel
  • ‪Chatterz - ‬2 min walk
  • ‪Hatten Hotel Ballroom - ‬1 min walk
  • ‪Alto Sky Lounge - ‬1 min walk
  • ‪Sebungkus - ‬1 min walk

About this property

Hatten Hotel Melaka

5-star luxury hotel near Hatten Square, connected to a shopping center
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square meters) and includes conference space. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 15371 sq ft of conference space
  • 1428 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost, and GrabPay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

ONG

Liked: Cleanliness, staff & service, room comfort
Overall it was OK. However the fridge is not working and the bathroom hose is leaking
Stayed 1 night in Jul 2025

10/10 Excellent

Keh Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast buffet, close to shopping malls and restaurants, nice view from gym and infinity pool, friendly staff.
Stayed 7 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can be better

I booked a Junior Suite room. Our stay can be better if Hatten htl allocate room with better view and not room facing wall in front.,
Stayed 3 nights in Jun 2025

8/10 Good

Kin Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient
Stayed 2 nights in Jun 2025

10/10 Excellent

Chai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet connection sporadic.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over capacity

The hotel couldn’t handle the breakfast. It could have been better. Too many rooms make the checking in slow
Stayed 3 nights in Jun 2025

6/10 Okay

Soeren Juul

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Walkable to the Malls and even to Jonker Street. Lots of local food options too. Only negative comment from wife was hint of lingering ciggy smoke smell in the room and corridors
Stayed 3 nights in Mar 2025

10/10 Excellent

Khoo Gek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ke Xiao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is great hotel, very close to the tourist attractions area.
Stayed 3 nights in Jun 2025

8/10 Good

Nur Intan

Stayed 2 nights in Jun 2025

8/10 Good

Thirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nilanga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended Stay

This is part of night extension..
Stayed 4 nights in Jun 2025

10/10 Excellent

Nilanga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Everything was great just that it was kind of slow for the check in process base on previous trips. However the service to hold our luggage and also the poetter services to check in and check out was great. All staff was great.
Stayed 1 night in Jun 2025

6/10 Okay

Yi Kun, Singapore

Stayed 2 nights in Jun 2025

6/10 Okay

Chee Ming

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, my stay at Hatten Hotel was okay, but there’s definitely room for improvement. 1. Reception service needs serious improvement. The counter was closed without any notice while I was waiting, and staff were unhelpful and some even walked away without answering questions. 2. The room was decent, but it could use some maintenance and updates. 3. Parking isn’t ideal. It costs RM5, and only two floors have convenient lift access to the hotel rooms. The others have limited access to general areas only. 4. The swimming pool was a highlight. It has a beautiful view and clean water—I really enjoyed it. 5. Great location. The hotel is close to tourist attractions and there are plenty of food options nearby.
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, reasonable price for the room. Clean. Walking distance to malls and Jonker St.
Stayed 1 night in Jun 2025

8/10 Good

Guna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good location
Stayed 3 nights in May 2025

2/10 Terrible

Han Xiong

Disliked: Cleanliness, amenities, property conditions & facilities
Hatten is in serious need of revamp. Shower drain is choked, basin is choked, broken power socket, algae and mouldy bathroom, broken old furnitures, zero cleaniness of the room. Totally not recommended to stay here, there are other great options nearby also. Breakfast is depressed, we end up eating outside for 2 days even thou we paid for the breakfast.
Stayed 3 nights in Jun 2025

6/10 Okay

Andy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Over crowded

The check in was super slow. What stated was 3pm but room only ready at about 6pm
Stayed 1 night in Jun 2025

8/10 Good

Ling Jia, Ang Mo Kio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel is due for renovation.
Stayed 6 nights in Jun 2025

8/10 Good

Yee Foong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and bright. Housekeeping prompt to our request. Location central and easy access to food etc.
Stayed 2 nights in Jun 2025