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Hatten Hotel Melaka

5.0 star property
5-star luxury hotel near Hatten Square, connected to a shopping center

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Rooftop bar
Premier Junior Suite
Lunch and dinner served
Couples treatment rooms, body treatments, aromatherapy, body scrubs

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Place, Hatten Square
    ‪1 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪12 min drive‬

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite

Junior Suite

Junior Suite

8.6 out of 10
Excellent
(41 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Premier Junior Suite

Premier Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

7.8 out of 10
Good
(38 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2

About the area

Malacca City

Heart of Malacca City.Steps from the hotel, you'll find Hatten Square and Mahkota Medical Center. Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall are also within half a mile (1 km).

What's nearby

  • Hatten Square - 1 min walk - 0.0 km
  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 km
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 km
  • Mahkota Medical Center - 3 min walk - 0.3 km
  • A Famosa - 5 min walk - 0.5 km

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Chatterz - ‬2 min walk
  • Lobby @ Hatten Hotel
  • ‪Sebungkus - ‬1 min walk
  • ‪Cheng Ho Restaurant - ‬2 min walk
  • ‪Hatten Hotel Ballroom - ‬1 min walk

About this property

Hatten Hotel Melaka

5-star luxury hotel near Hatten Square, connected to a shopping center
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square meters) and includes conference space. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 15371 sq ft of conference space
  • 1428 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost, and GrabPay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Wenjia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and spacious.
Stayed 2 nights in Nov 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always happy to stay here, friendly staff and convenient location.
Stayed 1 night in Nov 2025

10/10 Excellent

Tse Wan Fung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room abd spacious with beautiful view. Staffs are very polite and friendly. Breakfast is yummy and quite a lot of selections. Enjoy the stay here.
Stayed 2 nights in Nov 2025

8/10 Good

Chaw Su

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff amentitirs
Stayed 2 nights in Nov 2025

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
One of the reception staff was very helpful. The room/s r great.
Stayed 1 night in Nov 2025

8/10 Good

Boon Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lobby, corridor and main lobby
Stayed 2 nights in Nov 2025

6/10 Okay

Wee Lam

Room cleaning service at 6pm for holiday. Clean t
Stayed 4 nights in Sep 2025

8/10 Good

ZHI JIAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Apart from faulty card key where other guests encountered too, all is good. Location is great.
Stayed 2 nights in Nov 2025

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in was smooth
Stayed 1 night in Nov 2025

8/10 Good

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A 5 Star experience. Very nice stay Highly recommended.
Stayed 1 night in Nov 2025

8/10 Good

BERNIE

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room is clean and spacious. Good Location.
Stayed 2 nights in Nov 2025

8/10 Good

Chee How

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

6/10 Okay

Manmhon

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Wifi takes time to load. Could not do ny work. Had to rely on my phone data. The lift is a mystery as no one will know which kift is resdy to baird. Got to move around at the lobby hoping tocatch the lift. The top shower head is so so dirty and gosh seems they have yet to clean it for week. last fewbweeks.
Stayed 2 nights in Nov 2025

8/10 Good

Lee Keang

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Trisha Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we have an enjoyable stay at Hatten Hotel. We have booked sea view rooms. The rooms are spacious and clean. However there are issues in the 2nd bedroom with the shower and tv and all got fixed quickly upon informing the staff. The buffet breakfast has a big selection of Asian and western food. We are happy to return and stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location with bus ride from Singapore. near key places and big mall. Clean and very spacious room for a family with children
Stayed 2 nights in Oct 2025

10/10 Excellent

Duc

Stayed 2 nights in Oct 2025

6/10 Okay

Suria

Travelled with family
Liked: Cleanliness
Staff during check-in was a trainee but served us well.Unfortunately,staff at check-out was unwelcoming and unfriendly. I’d feedback on their TV Channel that was flickering the whole night making it unpleasant to watch anything.No apology.just mentioned that they had issues with the cable company!!
Stayed 1 night in Oct 2025

4/10 Poor

Jing Ying

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in took more than 15min Got 16th floor room which is nice But dirty towel given, not sure they change it after previous customer Aircon not cold enough Very long q for breakfast, at least arnd 15min Tbh quite disappointed for a 5 star hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Dr. Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location and lots of room, spacious. Staff managed high occupancy over the long weekend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Danny

Stayed 1 night in Oct 2025

8/10 Good

Effendi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs. Room clean but did not use the outdoor pool or bar
Stayed 1 night in Oct 2025

8/10 Good

Roswina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff was friendly and courteous.
Stayed 1 night in Oct 2025