2/10 Terrible
Enrique
7 Nov 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceiving Pictures - Worst hotel in Peru
This is for those of you with insight.
This hotel is expensive when compared to other hotels in the area. From the pictures you expect a nice place, but think again. The hotel is old, the mattresses are as stiff as a rock, everything is from the 80s, and not taken care of. The place was dirty, the food was expensive and not that great, the service was abhorrent.
We came to this hotel for our 5 year anniversary and they make you sign in blood for an extra towel. Not the type of hotel you would expect for the amount of money they charge.
Listen if you want your moneys worth, go down the road and pay another $100 per night for Arrenas Mancora (LP hotel with excellent service).
This place is not nice, the pictures lie. The rooms are old, everything in the place is old. and once you begin to speak with staff they tell you that the owner is a tyrant. If a glass is broken they are charged for it. We had a massage lady come in and she told us how they charge her a 30% fee to operate at hotel.
They treated us badly and we left this place in disgust. My wife wanted to leave after stepping into the hotel room, but I told her it couldn't be all bad. Well I was wrong. The place, the management, and the service are horrible.
Listen to me: go somewhere else and avoid this place at all costs.
Enrique
Stayed 3 nights in Oct 2018