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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
4-star Art Deco hotel near Puerto Banús Marina

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Property video
Classic Room | Balcony view
Designer store
3 bars/lounges, rooftop bar, lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Place, Puerto Banús Marina
    ‪11 min walk‬
  • Place, Puerto Banús Beach
    ‪18 min walk‬
  • Airport, Málaga (AGP)
    ‪40 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.6 out of 10
Excellent
(47 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(14 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View

Studio Suite, Pool View

8.0 out of 10
Very good
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area

Suite (Gold)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Marbella

Puerto Banús stay.Within a 15-minute walk of this Puerto Banús hotel, you'll find Puerto Banús Marina and Centro Plaza. Also, Malaga Province Beaches is within half a mile (1 km) and Playas del Duque is within 2 miles (3 km).

What's nearby

  • Centro Plaza - 5 min walk - 0.5 km
  • Playas del Duque - 7 min walk - 0.6 km
  • El Corte Ingles Shopping Center - 11 min walk - 1.0 km
  • Puerto Banús Marina - 11 min walk - 1.0 km
  • Puerto Banús Beach - 18 min walk - 1.5 km

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Rosas Cafe - ‬5 min walk
  • ‪Breathe - ‬4 min walk
  • ‪Cheat - ‬2 min walk
  • ‪Ground - ‬5 min walk
  • ‪TORANJ PERSIAN RESTAURANT - ‬10 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

4-star Art Deco hotel near Puerto Banús Marina
Hard Rock Hotel Marbella – Puerto Banús offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

  • 383 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 1970
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 20 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1022 reviews
Rating 8 - Good. 226 out of 1022 reviews
Rating 6 - Okay. 89 out of 1022 reviews
Rating 4 - Poor. 31 out of 1022 reviews
Rating 2 - Terrible. 44 out of 1022 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

clare

Stayed 1 night in Nov 2025

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the above. Everything was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely really clean & comfortable Nice touches slippers, dressing gown Kettle Clothes steamer
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one of my favourite hotels in the world
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

The room was great, many cool amenities like giving us water and chocolates and earplugs
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Hallie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and welcoming! Hotel it’s self is amazing, rooms are modern and spotless too.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities
Lovely hotel and friend staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, I highly recommend
Stayed 6 nights in Oct 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Marbella
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Stayed 4 nights in Oct 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Oct 2025

10/10 Excellent

nazila

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2025

10/10 Excellent

Mark

Stayed 3 nights in Oct 2025

6/10 Okay

Sarah

The room was tired, needs updating. The shower had flies in it coming from the drain in the floor. I ordered a birthday cake a few days before travelling, the order was confirmed via email, never got the birthday cake. Also ordered room service, the order stayed on processing for hours. A few staff were extremely helpful and friendly (the lady who took our room number before breakfast, the spa ladies and one of the pool barman) we found the rest of the staff quite rude and abrupt. Also a constant awful stench when entering the lobby, apparently a drainage problem !! All in all I really do think this hard rock hotel in Marbella has had its day and needs a refurb, just living off its name at present, certainly not worth the money at present.
Flies in shower.
Flies in shower.
Drain in shower floor where flies came from.
Dirty glass door to bathroom, hadn’t been cleaned in a while.
Stayed 5 nights in Oct 2025

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly and courteous answering all my questions quickly and efficiently
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
October stay - we were blessed with brilliant weather. Pool area was lovely - plenty sunbeds - water maybe a wee bit cold but refreshing! Food in all restaurants was nice and the staff were lovely. Cocktails expensive but v nice.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff only downside the room is far from the only elevator
Stayed 1 night in Oct 2025

8/10 Good

KAYE

Stayed 3 nights in Oct 2025

6/10 Okay

Daniel

Stayed 4 nights in Oct 2025

10/10 Excellent

Roger

Stayed 1 night in Oct 2025

10/10 Excellent

Chamoun

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again. Highly recommended. Parking easy and free. Breakfast buffet is good. We also ate the dinner buffet. 15 min walk to puerto Banús. 4 min in Taxi for 5 euros. The lobby is great. The room is nice with balcony. The staff are superb.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Bandana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The staff was courteous and friendly. Clean property loved being there
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Great for a weeks break with 2 teenage kids. The staff were incredible. Clean throughout the hotel. Food was good. The only downside was the underpass walk way to the beach. Needs some cleaning up but probably not owned by the hotel itself.
Stayed 4 nights in Oct 2025