Castle And Ball by Greene King Inns

3.0 star property
Enjoy the free WiFi at this 3-star Marlborough hotel

Choose dates to view prices

Room options

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(15 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (for 4)

Family Room (for 4)

Family Room (for 4)

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Marlborough

In Marlborough .With a stay at this Marlborough hotel, you'll be steps from The Merchant's House Marlborough and a 5-minute walk from St Peter's Church. Kennet & Avon Canal and Towpath Tails Dog Park are also within 6 miles (10 km).

What's nearby

  • The Merchant's House Marlborough - 1 min walk - 0.2 km
  • Avebury Stone Circle - 10 min drive - 11.4 km
  • West Kennet Long Barrow - 13 min drive - 11.0 km
  • North Wessex Downs - 14 min drive - 16.2 km
  • Swindon Designer Outlet - 22 min drive - 24.3 km

Getting around

  • Bedwyn Station - 14 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪The Roebuck - ‬13 min walk
  • ‪The Zaika Inn - ‬5 min walk
  • ‪Royal Oak - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Outside Chance - ‬3 min drive

About this property

Castle And Ball by Greene King Inns

Enjoy the free WiFi at this 3-star Marlborough hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Castle And Ball by Greene King Inns also features a garden, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

This 3-star Marlborough hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Miscellaneous
The Kingsbury at No7 & No8
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 238 reviews
The Kingsbury at No7 & No8

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Ball Castle
And Ball By Greene King Inns
Castle Ball Hotel
Castle Ball Hotel Marlborough
Castle Ball Marlborough
The Castle & Ball Hotel Marlborough, UK - Wiltshire
The Castle And Ball Hotel
Castle And Ball by Greene King Inns Hotel
Castle And Ball by Greene King Inns Marlborough
Castle And Ball by Greene King Inns Hotel Marlborough

Castle And Ball by Greene King Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 202 out of 477 reviews
Rating 8 - Good. 191 out of 477 reviews
Rating 6 - Okay. 61 out of 477 reviews
Rating 4 - Poor. 16 out of 477 reviews
Rating 2 - Terrible. 7 out of 477 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great position, great staff and spacious comfortable, clean rooms. The parking was useful as well
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Christopher J

Liked: Cleanliness, room comfort

Tired Hotel

Hotel needs some love and refreshing, carpets taped up in bar/restaurant area and some of decor could do with a touch up. On the plus side the Breakfast was great the hot food cooked to order was really good
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Amenities, property conditions & facilities
Liked all things
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact that the bedside light was a bare bulb with no lampshade.
Stayed 1 night in Jul 2025

8/10 Good

MR M

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Amenities
This inn is old and rooms, while clean, comfortable, and very serviceable, are tired and could use some updating. The staff was very helpful with luggage, etc. I’ll certainly visit again.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

A good stay but….

It was a good stay but with one problem. We were in a first floor room and experienced an unsatisfactory amount of noise from the room above, caused by incredibly squeaky floor boards. It’s an old hotel with lots of character but some kind of sound insulation is need for this room.
Stayed 1 night in Jun 2025

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ANN

Travelled with family
Liked: Cleanliness, room comfort
The room was fine, old fashioned but comfortable. inconvenient that there were painters painting the stairs I had to climb. I was told (as an elderly person alone) that if I needed to know anything I could ring 0 for the night porter, but when I rang at 6.30am to see what time breakfast was, it didn't ring out and nobody answered.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fantastic location. The hotel is in much need of a make over and a deep clean. The beds were extremely uncomfortable and the walls dirty. The staff were however really friendly and helpful.
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply just right

All of the staff I encountered were very friendly, helpful and professional, especially the evening waitress who was very observant, responding within seconds if I looked at her for something. Food was good too, including the veggie options and good value for money & the bar man knew his wines. It was a little worn around the edges, but it is a 300 year old building so it's like slipping on your old comfy slippers!
Stayed 3 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort

Characterful Coaching Hotel, Well situated

We enjoyed a very good stopover on the way back from Cornwall at the Castle and Ball. It has all the character of an historic inn, though this does mean there are quite a lot of steps and stairs and creaky floorboards, but the receptionist was quick to offer us help with our luggage and in fact we found our room very quiet (we were at the back, so not overlooking the High Street) as well as clean and spacious. General decor and condition ( carpets etc) not the most swish or up to date, but we prefer character to the bland sameness of chain hotels. We enjoyed our evening meal which is from the same Greene King menu we have experienced elsewhere, but offers a good choice of dishes at reasonable cost, and the clever idea of mini- desserts if you don't want a whole large one at the end of your meal . Parking was easy behind the hotel, and free to residents on registration at Reception. Marlborough is a lovely old town, prosperous, with some good shops along the High Street. World Heritage site, Avebury, is a short drive away. Thoroughly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities
Superb customer service at reception. This made all the difference & will ensure I stay again. A1*****
Stayed 1 night in May 2025

8/10 Good

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Paul

Disliked: Cleanliness
Very tired, it's ok for a night stay, beds comfortable and clean.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Stayed 7 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old inn that has been fitted out for modern times. Nothing especial with helpful and pleasant staff in a wlecoming environment
Stayed 5 nights in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was fine. Nice big room which was clean. Comfortable bed.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025