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Riotel Matane

3.5-star property
250 avenue du Phare Est, Matane, QC 1-855-887-0424

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Hotel Description

3.5-star beach hotel with spa

Steps from the beach

You'll be within half a mile (1 km) of Saint Lawrence River and 2 miles (3 km) of Salmon Center with a stay here. Matane Lighthouse and Doris Gardens are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.

Comfort Room, City View (1 Queen & 1 Double)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
CA $152* Per night/room 5 Sep. - 6 Sep.

Comfort Room, City View, Ground Floor (1 Queen & 1 Double)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Room, 1 Queen and 1 Murphy Bed, Partial View (Ground Level)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Room, Sea View (1 Queen & 1 Double)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Riotel Matane ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riotel Matane

Everyone (2) Family (1)
5 out of 5
Good location. Easy access.

Posted by , from KNOWLTON on 15 Sep. 2021

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5 out of 5
très heureux de notre séjour nous y retournons sûrement l'an prochain

Posted by on 8 Sep. 2020

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4 out of 5

Summer Spyder trip

We’ve stayed in Quebec many times, we sled in Quebec many times per year and we ride our Canam Spyder in the summer, we’ve stayed in Matane several times but not at the Riotel, the beautiful hotel was intriguing so we we decided to try it . We were shunned by the wait staff on the deck on Wednesday evening, we asked for menus, 4 times before getting them from a 3rd staff person, we asked for water to drink 5 times and eventually got it ourselves inside at the bar. We were quite confident it was because we don’t speak French - the rudeness was so obvious as each time we asked for Service the waiter would say yes no problem, he would come back to serve other folks multiple times and intentionally ignore us each time. We looked for the manager but could not locate him - very disappointing , will most likely not stay at any Riotel again

Posted by , from Maine on 3 Aug. 2018

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About the Riotel Matane

Location 250 avenue du Phare Est, Matane, QC G4W 3N4

Property Features

Riotel Matane offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, a seasonal outdoor pool, and a spa tub are also featured at the eco-friendly Riotel Matane. This 3.5-star Matane hotel is smoke free.

  • 96 guestrooms or units
  • 5 levels
  • 2 buildings
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Room Amenities

Riotel Matane offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Cargo - This restaurant is located on the beach. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Massages
  • Hot stone massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 4:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 058914
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.5 and CAD 17 for adults, CAD 8.5 and CAD 8.5 for children (approximately)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riotel
  • Riotel Hotel
  • Riotel Hotel Matane
  • Riotel Matane
  • Matane Riotel Hotel
  • Riotel Matane Hotel Matane
  • Riotel Matane Quebec
  • Riotel Matane Hotel
  • Riotel Matane Hotel
  • Riotel Matane Matane
  • Riotel Matane Hotel Matane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.