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Lombok Plaza Hotel & Convention

3.0 star property
3-star family-friendly hotel near Mataram Mall, connected to a shopping center

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Photo gallery for Lombok Plaza Hotel & Convention

Indoor pool, outdoor pool, sun loungers
Lobby
Presidential Suite | Bathroom
Lobby lounge
Suite (The Plaza)

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl. Pejanggik No.8, Cakra Negara, Mataram, Lombok, 83231
  • Place, Mataram Mall
    โ€ช8 min walkโ€ฌ
  • Place, Mayura Park
    โ€ช2 min driveโ€ฌ
  • Place, Islamic Center NTB
    โ€ช3 min driveโ€ฌ
  • Airport, Lombok (LOP-Lombok Intl.)
    โ€ช52 min driveโ€ฌ

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room (Cabana)

Minibar, in-room safe, individually decorated, desk

Room (Cabana)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (The Plaza)

Suite (The Plaza)

Suite (The Plaza)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Cabana)

Suite (Cabana)

Suite (Cabana)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the area

Mataram

City center stay.You'll be within half a mile (1 km) of Mataram Mall and 2 miles (3 km) of Mayura Park with a stay here.

What's nearby

  • Mataram Mall - 8 min walk - 0.7 km
  • Mayura Park - 2 min drive - 2.4 km
  • Lombok Epicentrum Mall - 3 min drive - 2.6 km
  • Islamic Center NTB - 3 min drive - 2.4 km
  • Mataram Immigration Office - 3 min drive - 2.3 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 46 min drive

Restaurants

  • โ€ชidoop hotel - โ€ฌ4 min walk
  • โ€ชWarung Mobil Nasi Uduk - โ€ฌ5 min walk
  • โ€ชMas Yanto Chicken Noodle - โ€ฌ2 min walk
  • โ€ชWarung Surabaya Muslim - โ€ฌ5 min walk
  • โ€ชSimhae Lombok - โ€ฌ5 min walk

About this property

Lombok Plaza Hotel & Convention

3-star family-friendly hotel near Mataram Mall, connected to a shopping center
Lombok Plaza Hotel & Convention offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A children's pool, a hot tub, and spa services are also featured at the family-friendly Lombok Plaza Hotel & Convention. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mataram hotel.

  • 1 building
  • 142 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Built in 2011
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Lombok Plaza Hotel & Convention offers 142 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lombok Plaza Hotel & Convention

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lombok Plaza
Lombok Plaza
Lombok Plaza Convention
Lombok Plaza Convention Mataram
Lombok Plaza Hotel
Lombok Plaza Hotel & Convention
Lombok Plaza Hotel & Convention Mataram
Plaza Hotel Lombok
Plaza Lombok
Plaza Lombok Hotel
Lombok Plaza Hotel Convention Mataram
Lombok Plaza Hotel Convention
Lombok Plaza & Convention
Lombok Plaza Hotel & Convention Hotel
Lombok Plaza Hotel & Convention Mataram
Lombok Plaza Hotel & Convention Hotel Mataram

Frequently asked questions

How close is Lombok Plaza Hotel & Convention to the airport?

Lombok Plaza Hotel & Convention is 19.9 mi (46-min drive) away from the Lombok (LOP-Lombok Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Lombok Plaza Hotel & Convention?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Lombok Plaza Hotel & Convention on Jun 13, 2026 start from CAย $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lombok Plaza Hotel & Convention have an airport shuttle?

Lombok Plaza Hotel & Convention offers an airport shuttle 24 hours a day, for a charge of USD 250000 per vehicle, one way.

How close is Lombok Plaza Hotel & Convention to the beach?

This hotel is 9.6 mi (33-min drive) from Senggigi Beach and 9.1 mi (39-min drive) from induk beach. Don't forget your sunscreen!

Does Lombok Plaza Hotel & Convention offer free breakfast?

Lombok Plaza Hotel & Convention does not offer free breakfast. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Lombok Plaza Hotel & Convention?

No, there is no casino at this hotel.

What time is check-in at Lombok Plaza Hotel & Convention?

Check-in begins at 2:00 PM.

Is there free parking at Lombok Plaza Hotel & Convention?

This hotel offers free self parking.

Does Lombok Plaza Hotel & Convention have a pool?

Lombok Plaza Hotel & Convention features an indoor pool, an outdoor pool, and a children's pool.

Does Lombok Plaza Hotel & Convention have a restaurant?

Lombok Plaza Hotel & Convention is home to Prime Restaurant, which features international cuisine.

Does Lombok Plaza Hotel & Convention have a spa?

This hotel has a spa, which features facials, body scrubs, and mani/pedis.

How close is Lombok Plaza Hotel & Convention to downtown Mataram?

Lombok Plaza Hotel & Convention is 1.2 mi away from Mataram.

Lombok Plaza Hotel & Convention Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 14 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

dvid

Liked: Cleanliness, staff & service, room comfort

Lombok Plaza Hotel is the best

Lombok Plaza Hotel is the best But room not to big
Stayed 1 night in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

์ €๋ ดํ•ด์„œ ๊ธฐ๋Œ€ ์•ˆํ–ˆ๋Š”๋ฐ ๊น”๋”ํ•˜๊ณ  ์ข‹์•˜์–ด์š”~๋ฃธ์„œ๋น„์Šค ์ง์› ์นœ์ ˆํ•ด์„œ ๋†€๋ž์–ด์š”
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Neues "Business" Hotel, fรผr ein, zwei Nรคchte OK.

Neues groรŸes Hotel, auf Business ausgerichtet. Zimmer ok, aber sehr schlicht. GroรŸ genug wรคren sie fรผr einen Sessel oder so, aber nix gemรผtliches zu finden. Bad OK, aber erste Schimmelspuren an den Fugen in der Dusche. Bei dem Klima nicht leicht zu vermeiden, fรผr ein neues Hotel dennoch ungut. Personal freundlich, spricht รผberwiegend aber kaum Englisch. Pool nett, wenn wenig Betrieb kann man richtig schwimmen. (Der Safe ging bei mir nicht, die Anleitung taugte nix, so mussten zwei Leute kommen und fรผnf Minuten dran rumfummeln bis er ging, alles nicht so professionell wie es sein mรถchte). Frรผhstรผck gut, hauptsรคchlich indonesisch.
Verified

6/10 Okay

nugroho

hotel yg strategis,kebersihan dan kenyamanannya bagus,hanya saja untuk sarapan di hotel makanannya agak kurang rasa mungkin perlu lebih di perbaiki, dan untuk kunci tiap kamar baiknya diberikan 2bh karena agak menyulitkan klau hanya 1bh supaya lebih nyaman jika 1 kamar diisi berdua atau lebih.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, great staff.

Great staff, included breakfast was better than what you'd expect. The signal for WiFi in our room was too weak, you'd either want a room closer to a router or use WiFi in lobby only. A little overpriced for Lombok, though.
Verified

2/10 Terrible

Jinn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verste hotellopplevelsen jeg har hatt. Innrรธkt rom med brennmerker over alt. Personalet snakker meget dรฅrlig engelsk.
Verified

6/10 Okay

nur

Bintang 3 bukan 4

Hotel ini bintang 3 (informasi front desk hotel) bukan bintang 4 sebagai mana disebut di situs ini. Kesan menginap: biasa saja, so so lah
Verified

6/10 Okay

nur

Liked: Staff & service

Overrated by hotels.com

Menurut receptionist ini hotel bintang 3, pelayanan maupun asilitas hotel juga standar bintang 3, kesalahan pencantuman bintang ada di hotels.com
Verified

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dissapointed

The first room we were shown,was not to standard and dirty, after refusing the room we were given another room which was clean and matched the description of the booked room. The swimming pool was very cold, if the hotel has rented the pool for a birthday party then do not expect to use it and if your room looks out over the pool expect screaming kids.Smoking seems to be allowed everywhere,including reception where you will be subjected to it whilst booking in.The one highlight was a surprise birthday cake for my wife brought to the room with singing staff!
Verified

6/10 Okay

shane

Liked: Cleanliness

Good for a stop over

This is a good hotel to have a one or two night stay. Not much in the area to see or do. We used this hotel as a stop over between the Gili Islands from the Airport. I would not plan a vacation here, but it was a good clean hotel for a single night sleep.
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lombok Plaza Mataram

I enjoyed my week at Lombok Plaza. The staff and facilities were of a very high standard. The staff were able to assist promptly when required and were very friendly as well.
Verified

6/10 Okay

Anaรฏs

Liked: Cleanliness, property conditions & facilities, room comfort

hรดtel correct

2 nuits a Lombok mais rien a faire dans le quartier Mataram il faut choisir senginni ou kuta
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Gutes Stadthotel.

Sehr gutes Restaurant im Hotel. Pool ist einladend.
Verified

6/10 Okay

Verified traveller

Good Location but Room has No View.

The hotel location is good. As we do not really speak the language, it is not that easy to get information from the hotel. Room is average with no view, you are looking into another wall.
Verified

8/10 Good

Satria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

near to culinary area, comfort bed and nice staff
Verified

8/10 Good

Tony Pillay

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms are spacious and comfortable.

My three nights at the Lombok Plaza were relaxed as staff were very responsive to my needs and the level of noise minimal .
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all, I want to say that the hotel room, the pool, restaurant and staff were nice. However, the area doesn't have much to do and it is quite far from the beach. We had little to no wifi signal in our room. I would also not consider this a four star hotel. This would have been a good business hotel to stay in.
Verified

8/10 Good

ใฒใ‚ใ‚Šใ‚“

Disliked: Cleanliness, staff & service

ใพใ‚ใพใ‚

้ƒจๅฑ‹ใฏไพกๆ ผใซๅฏพใ—ใฆๅฏใ‚‚ใชใไธๅฏใ‚‚ใชใ—ใ€€ๆœ้ฃŸใฏใ‚ใพใ‚Šๆบ€่ถณใ€ŒใŒใ„ใ‹ใชใ‹ใฃใŸใ€‚LGใฎTV็”ป่ณชใŒ้…ทใ„ใ€‚LGใฎใ‚จใ‚ขใ‚ณใƒณ็…ฉใ„ใ€‚
Verified

6/10 Okay

kimts

Liked: Staff & service

๋กฌ๋ณต ๋ฌธํ™”์œ ์  ๊ด€๊ด‘์— ์ ํ•ฉํ•œ ์œ„์น˜

ํœด์–‘ ์ปจ์…‰ ์—ฌํ–ฅ์„ ์œ„ํ•œ๋‹ค๋ฉด ์œ„์น˜๊ฐ€ ๋›ฐ์–ด๋‚œ ํŽธ์€ ์•„๋‹™๋‹ˆ๋‹ค. ์Šน๊ธฐ๊ธฐ๊นŒ์ง€ ์ฐจ๋กœ ์•ฝ 30๋ถ„์ •๋„ ๊ฐ€์•ผํ•ฉ๋‹ˆ๋‹ค. ๋งˆ๋”ฐ๋žŒ์„ ์ค‘์‹ฌ์œผ๋กœํ•œ ๋ฌธํ™”์œ ์  ๊ด€๊ด‘์—๋Š” ์ ํ•ฉํ•œ ์œ„์น˜์ž…๋‹ˆ๋‹ค. (๋ฉ”๋ฃจ์‚ฌ์› ๋„๋ณด๊ฐ€๋Šฅ) ํ˜ธํ…”์€ ์‚ฌ์ง„๋งŒํผ ๊นจ๋—ํ•˜์ง„ ์•Š์ง€๋งŒ ์ง€๋‚ผ๋งŒํ•ฉ๋‹ˆ๋‹ค.
Verified

6/10 Okay

Indra Wahjudi

Liked: Property conditions & facilities
Disliked: Staff & service

Niet volgens verwachting.

Niet helemaal tevreden , we hebben niet roken kamer bestelt en krijgt stink roken kamer.
Verified

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

We were looking for something clean and nice and this was it. We were very please with our stay in this hotel. Great location and a great place to spend the night.
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Modern

We loved our stay in Lombok Plaza Hotel. We chose the deluxe room for a little extra and it was well worth it. We had a large room with King bed and it was away from the noisy corridors and people traffic! The open stairs does make the upper levels noisy but we didnt hear any of that. The breakfast was a wonderful Indonesian mix and very healthy. Coffee good quality and delicious little sweets! The swimming pool says it is open between 7 am and 9 pm but they start cleaning at 7am so you cannot use it until 8am! And then they clean again before 9pm!! But over all the 20 meter pool was great when we could use it! Position of hotel is very central.
Verified

6/10 Okay

insearchofit

Liked: Cleanliness, staff & service

Good business hotel western standards

Only one night, but enough to realise that it was a 4* by Lombok standards but 3* in say Singapore. Good but very cold pool. Bed very comfortable. All staff good check in easy - even checked in at 11am Recommended for Mataram ( very similar to Denpasar ) close to shopping mall - don't bother. Supermarket next door.
Verified

6/10 Okay

Verified traveller

it worth the money your pay for

too much mosquito in room
Verified

6/10 Okay

Verified traveller