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Matsue Universalhotel

Property class: 3
3-star spa hotel with free breakfast

Choose dates to view prices

Photo gallery for Matsue Universalhotel

A spacious lobby with a large chandelier, seating areas, and a prominent compass floor design.
A laundromat with multiple washing machines and dryers, a central information kiosk, and a tiled floor.
A multi-story hotel with a prominent entrance and signage indicating amenities.
A buffet with various food items including salmon, bread, and fruits.
A hotel room with two grey sofas, a wooden side table, a television, a lamp, and a bed with a white bedspread.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Shimane Art Museum
    ‪12 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪49 min drive‬

Room options

Single room, Non-smoking (Single non-smoking 1)

  • Sleeps 1
  • Free WiFi

Single room, Smoking (Single Smoking 1)

  • Sleeps 1
  • Free WiFi

View all photos for Single room, Non-smoking (Single non-smoking 2)

A hotel room with a bed, a bedside table with a phone and a lamp, a small table with two chairs, and a window with curtains.

Single room, Non-smoking (Single non-smoking 2)

  • Sleeps 1
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

About the area

Matsue

In Matsue .Your stay at this Matsue hotel places you within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. Also, Ryusyouji Temple is within half a mile (1 km) and Shimane Prefectural Art Museum is within 2 miles (3 km).

What's nearby

  • Ryusyouji Temple - 8 min walk - 0.7 km
  • Lake Shinji - 11 min walk - 0.9 km
  • Shimane Prefectural Art Museum - 11 min walk - 1.0 km
  • Shimane Art Museum - 12 min walk - 1.1 km
  • Matsue Castle - 3 min drive - 2.5 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 33 min drive

Restaurants

  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪為セバ成ル KAKERU - ‬1 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬7 min walk
  • ‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

3-star spa hotel with free breakfast
Matsue Universalhotel offers its guests a full-service spa. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a vending machine, and laundry facilities are also featured at Matsue Universalhotel .

Smoking is allowed in designated areas at this 3-star Matsue hotel.

  • 316 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 展望大浴場. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 4:00 PM to midnight.

Similar properties

Exterior
Toyoko Inn Matsue Ekimae
Matsue
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.1 out of 5, Very good, 879 reviews
The price is CA $76
CA $85 total
Sep 13 - Sep 14
Toyoko Inn Matsue Ekimae

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Things to do

  • Full-service spa

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

How close is Matsue Universalhotel to the airport?

Matsue Universalhotel is 15.3 mi (33-min drive) away from the Izumo Airport (IZO) airport, the closest popular airport to the property.

How much does it cost to stay at Matsue Universalhotel ?

As of Sept 7, 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on Sept 30, 2026 start from CA $52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matsue Universalhotel have an airport shuttle?

Airport shuttle services are not available at Matsue Universalhotel .

How close is Matsue Universalhotel to the beach?

This hotel is 9.4 mi (27-min drive) from Koura Beach.

Does Matsue Universalhotel offer free breakfast?

Matsue Universalhotel offers free buffet breakfast every day from 6:30 AM to 8:30 AM.

Is there a casino at Matsue Universalhotel ?

No, there is no casino at this hotel.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Matsue Universalhotel ?

Free parking is not available at this hotel.

Does Matsue Universalhotel have a pool?

Matsue Universalhotel does not have a pool.

Does Matsue Universalhotel have a restaurant?

Yes, there is a restaurant on site.

Does Matsue Universalhotel have a spa?

Yes, this hotel has a spa.

How close is Matsue Universalhotel to downtown Matsue?

Matsue Universalhotel is 0.2 mi away from Mihokan Onsen.

Matsue Universalhotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 109 out of 586 reviews
Rating 8 - Good. 183 out of 586 reviews
Rating 6 - Okay. 185 out of 586 reviews
Rating 4 - Poor. 70 out of 586 reviews
Rating 2 - Terrible. 39 out of 586 reviews

6.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

TORU

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mattress of a bed is old. There are 3 beds. I might pick wrong one.
Stayed 1 night in May 2026
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Mohammadreza

Liked: Cleanliness, staff & service, amenities
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Duke

Liked: Amenities, property conditions & facilities
Could be cleaner a bit but it was fine
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Yasuyuki

It is so so
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Seisho

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Yuji

Disliked: Cleanliness, staff & service, property conditions & facilities
low cost but ….
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

miho

Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Richard

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Hiroyuki

Disliked: Cleanliness, property conditions & facilities
初めて、利用しました。とてもリーズナブルで夕、朝食が付いていてこの値段で読まれて良かったです。ただ、残念なことに大浴場が回送中と言うことで利用できなかったのが残念でした。部屋は、ベットとソファーがあり、広さは一人には十分な広さでした。 場所は、駅の目の前で、良かったです。機会があれば、また泊まりたいですね。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

洋子

Liked: Cleanliness, staff & service, amenities
大浴場はないけれど、朝夕の食事、宿泊費など とても嬉しいです トイレのウォシュレットの勢いがなかった、浴室のカーテンの臭いが気になったけど、お客さんの笑顔を見ると、貴施設は旅の味方だなぁ！と思いました
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kaori

Liked: Staff & service, amenities
お値段が安すぎるので このお値段なら大満足です。 食事もとびきり美味しいとは言えませんが無料提供なら良心的です 設備なども古びてはいますが何せこのお値段です。申し分ないです
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Masaru

Liked: Staff & service, amenities
特別メニュー的な物はありませんがバイキング式て和洋食家族好きに選べてよかったです。
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Akihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2名での宿泊でした。ツインルームですが冷蔵庫開けると歩けない広さではありますが、付いていてよく冷えます。バスルームはやはり狭いですがお湯の出が良く気持ちよく入る事が出来ました。何と言っても夕食と朝食付きのプランで大変満足できる味と量です。信じられない程の格安プランです。夕食は自販機が食堂にあり缶ビール買って十分楽しめます。これで商売成り立つのか？と思うほどリーズナブル。パーキングは別途1,100円かかりますがホテルの立体駐車場でこれも良し。いいホテルだと思います。
Stayed 1 night in May 2026
Verified review

6/10 Okay

リサコ

大浴場が使えないのが残念でした。 駐車も一度預けると出しにくい感じだったのも、残念です。
Stayed 1 night in May 2026
Verified review

6/10 Okay

TAKIKO

近くにお店がたくさんあって良かった。
Stayed 1 night in May 2026
Verified review

8/10 Good

masamichi

Liked: Staff & service
Disliked: Property conditions & facilities
朝食が良かったです。
Stayed 1 night in May 2026
Verified review

2/10 Terrible

清二

Disliked: Cleanliness, amenities, property conditions & facilities
フロント、食事室の照明器具等　点いてない？ UBのカーテンの取り付けが(身体にピッタリつく)悪い？洗えない。 受付女性スタッフは良い、朝方の男性スタッフは悪い。 内装は悪い。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Kota

Disliked: Cleanliness, amenities, property conditions & facilities
製氷機欲しいです 壁紙の剥がれを直してください シャワーカーテンのカビを落としてください
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Yoshiaki

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
一泊2食付きでこの料金は安く、料理も美味しい しかし客室、設備は古いので割切りが必要。 駅の南口1分の立地なのは高評価
Stayed 1 night in May 2026
Verified review

4/10 Poor

知己

Disliked: Amenities, property conditions & facilities
松江駅が歩いてすぐのところにあり、ちょっとした時間でもお土産探しが出来ました。 ネットの部屋の写真ではソファーとダブルベッドがありましたが、実際はソファーは除かれ部屋がガランとしてました。お風呂も大浴場が使用できなくて残念でした。翌朝の朝食前後はエレベーターが混雑してなかなか乗ることができませんでした。非常階段を使う方が早いです。 今回は遠征の宿として利用しましたが、次回は大浴場も復旧して、部屋もソファーがある中で泊まりたいです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

近藤

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いけど清潔感があり良かった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

敬

Liked: Cleanliness, staff & service
朝食が無料　夕食も無料　部屋は少し古いがこの料金で十分満足
Stayed 1 night in May 2026
Verified review

6/10 Okay

TAKAHIRO

Disliked: Cleanliness, amenities, property conditions & facilities
朝食は今どきのビジネスホテルのように渋滞することもなく、ゆったりと過ごす事が出来ました。清潔さは決して満足できるレベルでは無いですが、立地も良いですしコスパを優先する方は十分満足できるホテルだと思います。一人旅向き。
Stayed 1 night in May 2026