Matsue Universalhotel

3.0 star property
Enjoy free breakfast at this Matsue hotel

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Free daily buffet breakfast
Single Room, 1 Bedroom, Smoking
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Matsue Castle
    ‪3 min drive‬
  • Place, Shimane University Old Okudani Lodging
    ‪3 min drive‬
  • Place, Tamatsukuri Hot Spring
    ‪8 min drive‬
  • Airport, Izumo (IZO)
    ‪25 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1

About the area

Matsue

In Matsue .Your stay at this Matsue hotel places you within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. Also, Ryusyouji Temple is within half a mile (1 km) and Shimane Prefectural Art Museum is within 2 miles (3 km).

What's nearby

  • Shijimikan Museum - 2 min drive - 2.2 km
  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Tamatsukuri Onsen - 7 min drive - 8.1 km
  • Tamatsukuri Hot Spring - 8 min drive - 9.0 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬7 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Enjoy free breakfast at this Matsue hotel
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this Matsue hotel.

  • 316 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 40 out of 294 reviews
Rating 8 - Good. 88 out of 294 reviews
Rating 6 - Okay. 100 out of 294 reviews
Rating 4 - Poor. 43 out of 294 reviews
Rating 2 - Terrible. 23 out of 294 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

6/10 Okay

RISA

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

えみ

Liked: Staff & service
喫煙室とってたけど、子供が臭い無理で禁煙室に変えれませんか?と尋ねたら、快く変更してくれました 大浴場が使えないから、近くにお風呂やさんあったらよかったのになぁーと思いました スタッフの方も丁寧な対応でよかったですよ リニューアルできたらいいのにねー
Stayed 3 nights in Jul 2025

6/10 Okay

ふじお

Stayed 1 night in Jul 2025

2/10 Terrible

MINAKO

Stayed 1 night in Mar 2025

10/10 Excellent

masamitsu

Travelled with partner
Liked: Staff & service
安く泊まれて良し 経営が難しいかもしれないが、頑張ってほしい また使わせて頂きます。
Stayed 1 night in Jul 2025

2/10 Terrible

Ken

Stayed 1 night in Jul 2025

4/10 Poor

Mami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
ネットで上がっているエントランスロビーの昭和レトロだったが光熱費削減かメインの照明がついていなくて暗い、気分が下がる。朝食、夕食ついているのはとても助かったが、夕食時の食事の盛りつけ方(ご飯のよそいかた)なんでもないと思っているのか、ちょっとした気遣いが見られない(女性の方は気配りあったが男性に問題)。浴室のカビ、虫。ベッドメイキングなど居室は◯。せっかく今のブームの昭和レトロの箱があるのだから(建物)、一心覚悟して投じたらめちゃくちゃ流行ると思います。
Stayed 2 nights in Jun 2025

6/10 Okay

HISAKI

Disliked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in Jun 2025

8/10 Good

???

Travelled with group
Liked: Staff & service
駐車場入庫に時間を要し、渋滞になる。
Stayed 1 night in Jun 2025

8/10 Good

Takahiro

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

???

Disliked: Cleanliness, amenities, property conditions & facilities
なんと!Wi-Fiが全室使えるように!なってました! ホームページには秋ごろ大浴場も使えるようになるとか! でも所々清掃されていない箇所が見受けられますウエットテッシュは必需品です シャワーの受ける金具が緩くなっていてあっちこっちに放水状態ソレぐらいは直して欲しい
Stayed 3 nights in Jun 2025

8/10 Good

???

Travelled with family
Liked: Amenities
施設は古さもありましたが、コスパが良かった。食事もついておりお得感がありました。場所も駅裏で良かった。
Stayed 1 night in Jun 2025

4/10 Poor

Yuji

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
low cost but ….
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

いつも使わせて頂いています。朝夕食付きでこのお値段は、助かります 掃除も行き届いていて良かったです

Stayed 2 nights in Jun 2025

4/10 Poor

HIROYA

Stayed 1 night in Jun 2025

6/10 Okay

マリコ

Travelled with group
Disliked: Cleanliness, property conditions & facilities
夕食、朝食はとても良かったです! 部屋も広かった。 空気清浄機がほしかったです。
Stayed 1 night in Jun 2025

8/10 Good

Mohammadreza

Business traveller
Liked: Cleanliness, staff & service, amenities
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025

6/10 Okay

KOJI

Liked: Room comfort
Disliked: Cleanliness
トイレと洗面所に髪の毛が落ちてました 流しましたが、清掃してるのか疑問です あと、領収書はチェックアウトの時に渡すと言われたけど、チェックアウトの時に何も言われなかったので要求したら「今ですか?」と意味不明なこと言われました
Stayed 1 night in Jun 2025

10/10 Excellent

けいいち

Liked: Cleanliness, property conditions & facilities
丁寧な対応でこちらからの質問にも丁寧に答えてくれました。部屋も綺麗で設備やアメニティもかなり良かったと思います。
Stayed 1 night in Jun 2025

6/10 Okay

かずよし

Stayed 2 nights in May 2025

10/10 Excellent

KENICHIRO

Liked: Cleanliness, amenities, property conditions & facilities
お値段以上の居心地
Stayed 1 night in May 2025

6/10 Okay

Midori

Stayed 1 night in May 2025