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Hotel Crown Hills Okaya

Property class: 3
3-star hotel near Lake Suwa

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Photo gallery for Hotel Crown Hills Okaya

Property amenity
Lobby
Meeting facility
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
1-7-13 Chuocho, Okaya, Nagano, 394-0027
  • Place, Hayashi Family Residence
    ‪7 min walk‬
  • Place, Lake Suwa
    ‪13 min walk‬
  • Place, Kamaguchi Water Gate
    ‪15 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪30 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Smoking

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Smoking

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

About the area

Okaya

Heart of Okaya.Within a 10-minute walk of the hotel, you'll find Irufu Doga Museum and Hayashi Family Residence. Lake Suwa and Kamaguchi Water Gate are also within 2 miles (3 km).

What's nearby

  • Irufu Doga Museum - 6 min walk - 0.5 km
  • Hayashi Family Residence - 7 min walk - 0.7 km
  • Lake Suwa - 13 min walk - 1.2 km
  • Kamaguchi Water Gate - 15 min walk - 1.3 km
  • Okaya Silk Factory Museum - 17 min walk - 1.4 km

Getting around

  • Okaya Station - 6 min walk
  • Shinshu - Matsumoto Airport (MMJ) - 34 min drive

Restaurants

  • ‪さんれーく 岡谷店 - ‬6 min walk
  • ‪台湾料理 隆福軒 - ‬4 min walk
  • ‪来々軒 - ‬2 min walk
  • ‪麺屋 又兵衛 - ‬10 min walk
  • ‪テンホウ 丸山橋店 - ‬8 min walk

About this property

Hotel Crown Hills Okaya

3-star hotel near Lake Suwa
There's a restaurant on site. WiFi is free in public spaces. Hotel Crown Hills Okaya also features a vending machine, laundry facilities, and a front-desk safe. Self parking is free.
  • 100 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Hotel Crown Hills Okaya offers 100 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. This Okaya hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, bidets, and toilets with an electronic bidet. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

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  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:00 AM for a fee: JPY 600 per person
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 600 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Crown Hills Okaya.

Property is also known as

Crown Hills Okaya
Hotel Crown Hills
Hotel Crown Hills Okaya Hotel
Hotel Crown Hills Okaya Okaya
Hotel Crown Hills Okaya Hotel Okaya

Frequently asked questions

How close is Hotel Crown Hills Okaya to the airport?

Hotel Crown Hills Okaya is 13.9 mi (34-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

Does Hotel Crown Hills Okaya have an airport shuttle?

Airport shuttle services are not available at Hotel Crown Hills Okaya.

Does Hotel Crown Hills Okaya offer free breakfast?

Free breakfast isn’t provided at Hotel Crown Hills Okaya, but buffet breakfast is offered for a fee of JPY 600 per person. It's available every day from 6:30 AM to 8:00 AM.

Is there a casino at Hotel Crown Hills Okaya?

No, there is no casino at this hotel.

What time is check-in at Hotel Crown Hills Okaya?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Crown Hills Okaya?

This hotel offers free self parking.

Does Hotel Crown Hills Okaya have a pool?

Hotel Crown Hills Okaya does not have a pool.

Does Hotel Crown Hills Okaya have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Crown Hills Okaya have a spa?

There are no spa services available at this hotel.

How close is Hotel Crown Hills Okaya to downtown Okaya?

Hotel Crown Hills Okaya is 1.3 mi away from Okaya.

Hotel Crown Hills Okaya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 46 reviews
Rating 8 - Good. 23 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Colleen

Liked: Cleanliness, staff & service
Disliked: Room comfort

Pros and cons but would stay again!

The hotel is dated and has a pretty uncomfortable bed and bedding.... But the location is great and the service was wonderful! I would stay again for the good price!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good place in okaya. near staion. and easy to go around.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

KAZUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

KENJI

Business traveller
Stayed 1 night in Feb 2021

10/10 Excellent

keisuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Ome, Chiba

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋、浴室、エアコンの臭いが気になった。 スタッフの方々は皆さん、とても親切でした！
Stayed 1 night in Sep 2020

8/10 Good

KENJI

Business traveller
Liked: Room comfort
Stayed 1 night in Jul 2020

6/10 Okay

RYU, Japan

Travelled with family, Business traveller
Liked: Staff & service, amenities
複数部屋利用。内、一部屋が加齢臭の様な臭いが満ちていてとても臭かった。室内着やリネン類もきれいに洗濯されてはいるものの同じ臭いがして難儀した。またその部屋のドライヤーの柄が壊れており、湯沸かしポットは酷い汚れで使えなかった。他の部屋は快適だったようだ。スタッフの方の感じが良いだけに残念だった。
Stayed 1 night in Dec 2019

6/10 Okay

Miki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

yokomorotome, 東京都

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体に綺麗で、気持ち良く過ごせました。又、入浴剤があったのも嬉しい事でした。
Stayed 1 night in Nov 2019

8/10 Good

美ら海のエイ, 東京

Travelled with family
Liked: Cleanliness
朝食のコスパが良かった。
Stayed 1 night in Sep 2019

10/10 Excellent

Sekh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず良かった点。 部屋の鍵はカードキーだったが、よくある部屋内でカードキーを差し込まなければ電気がこないというタイプでは無く、純粋に鍵を開けるだけのものだったので、要冷蔵のお土産など安心して冷蔵庫をフル活用できた。 朝食は品数そこそこだったが、味噌汁とご飯が旨かった。これだけでも満足なレベル。 僅か600円なのでお勧め。 悪い点は、少し分かりにくい立地だという事。 似たような細い路地が複雑に入り組んでる中にあり、少し迷った。 周辺を地図で見て頭に入れておいた方がいいと思う。 あと、鳩が多い。 朝チェックアウトして駐車場へ向かうと愛車が鳩の糞まみれになってた(笑) バイクを停める場所に木があり、その木から沢山の鳩の鳴き声がしてたのでバイクの方は要注意！
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地もよく部屋も綺麗
Stayed 1 night in Aug 2019

8/10 Good

Shuichi

Liked: Room comfort
問題なしです。
Stayed 1 night in Aug 2019

6/10 Okay

Hiroyuki

Liked: Cleanliness

可もなく不可もなくのホテル

岡谷駅から行くのには、少し道が入り組んでいる。商店街の近くだが、ショッピングセンターも含めて午後七時にはほぼ閉まるので、夜の買い物はコンビニだけになる。
Stayed 1 night in Jul 2019

8/10 Good

kazuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

連休中だが、リーズナブルで快適な宿泊

松本の親戚訪問が目的だが、連休中で松本、塩尻のホテルが取れず、ここに宿泊。岡谷インターが近く、松本まで高速ならすぐ。建物は古いが、客室はリフォームされ快適だが、ロビーが少し臭う。ロビーに漫画の本が置いてあり、時間つぶしができる。周辺においしい飲食店が多かったのは予想外。連休中だが、リーズナブルな価格。朝食は和食中心のビュッフェで、この価格なら満足。
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お値段以上！

朝食バイキングも美味しく頂き、部屋も清潔で快適でした。
Stayed 1 night in Apr 2019

10/10 Excellent

NOBUKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も広く快適でした。 空調が個別ではないらしく、少々暑かったですが、満足しました。
Stayed 1 night in Apr 2019

8/10 Good

yukako

Liked: Staff & service, property conditions & facilities, room comfort

蛇口の汚れが…

従業員の方の対応はとても気持ちよかったです。連泊の方はシーツの交換、浴室の清掃がない場合はミネラルウォーターを1ついただけるということでした。蛇口に泡が付いてしまったので、流すとびっくりするぐらいの垢？汚れの塊が溢れてきて流石に気持ち悪かったです。自分たちでそこまで汚すこともなかったので、清掃不要にしましたが、客が変わる際の清掃はしっかりとした方がいいと感じました。
Stayed 2 nights in Mar 2019