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Shirahone Onsen Tsuruya Ryokan

3.0 star property
3-star ryokan near Norikura Plateau

Choose dates to view prices

Photo gallery for Shirahone Onsen Tsuruya Ryokan

Hot springs
Exterior
Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View
Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View
Reception
Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515
  • Popular LocationNorikura Plateau8 min drive
  • Popular LocationHirayu Onsen12 min drive
  • Popular LocationHirayu Waterfall16 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)63 min drive

Room options

View all photos for Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

  • 15 sq m
  • River view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Private Bathroom, New Building, River View

Japanese Style Room, Private Bathroom, New Building, River View

Japanese Style Room, Private Bathroom, New Building, River View

  • 18 sq m
  • River view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Twin Room, Non Smoking, River View

Traditional Twin Room, Non Smoking, River View

Traditional Twin Room, Non Smoking, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

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Front of property
Shirafune Grand Hotel
Parking included
Free WiFi
Air conditioning
Bar
4.6 out of 5, Wonderful, (26)
The price is CA $382
per night
CA $424 total
includes taxes & fees
17 May - 18 May
Shirafune Grand Hotel

About the area

Matsumoto

In Matsumoto .Stay at this Matsumoto ryokan and you'll be within 12 miles (20 km) of Mount Yake and Kappa Bridge. Mount Norikura and Alpes Street Hotsprings are within 12 miles (20 km).

What's nearby

  • Norikura Plateau - 8 min drive
  • Hirayu Onsen - 12 min drive
  • Hirayu Waterfall - 16 min drive
  • Shinhotaka Ropeway - 31 min drive
  • Mount Norikura - 38 min drive

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • 三本滝レストハウス - 21 min drive
  • レストランやまぼうし - 17 min drive
  • レストラン乗鞍 - 16 min drive
  • グレンパークさわんど - 5 min drive
  • 平湯民俗館 - 15 min drive

About this property

Shirahone Onsen Tsuruya Ryokan

3-star ryokan near Norikura Plateau
Shirahone Onsen Tsuruya Ryokan offers its guests hot springs. WiFi is free in public spaces. Free breakfast is available daily. Free self parking is available.
  • 22 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Front desk (24 hours)
Shirahone Onsen Tsuruya Ryokan offers 22 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

Japanese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–8:30 AM

Things to do

  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Mobile key entry
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 13

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Guests can access their rooms with a mobile device.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shirahone Onsen Tsuruya Ryokan Matsumoto
Shirahone Onsen Tsuruya Matsumoto
Shirahone Onsen Tsuruya
Ryokan Shirahone Onsen Tsuruya Ryokan Matsumoto
Matsumoto Shirahone Onsen Tsuruya Ryokan Ryokan
Ryokan Shirahone Onsen Tsuruya Ryokan
Shirahone Onsen Tsuruya
Shirahone Onsen Tsuruya Ryokan Ryokan
Shirahone Onsen Tsuruya Ryokan Matsumoto
Shirahone Onsen Tsuruya Ryokan Ryokan Matsumoto

Shirahone Onsen Tsuruya Ryokan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

7.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Joseph, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Excellent Meals
A typical onsen ryokan with cozy and clean guest rooms. The onsen facilities might not be at those top notch level and a bit worn, but the quality of foods offered was absolutely excellent and fantastic

10/10 Excellent

m, japan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
野天風呂も清潔で、趣きが良かった
Stayed 1 night in Aug 2020

10/10 Excellent

yuka

Travelled with family
Liked: Property conditions & facilities, room comfort
つるや旅館最高
ご飯が美味しかった。温泉も良かった♨️です。ありがとうございます😊
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
たてものは古いが、温泉、スタッフ、清潔感があって良かった。スタッフが、優しく丁寧でした。
Stayed 1 night in Aug 2020

10/10 Excellent

King Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

KATSUHIKO

Liked: Staff & service, property conditions & facilities, room comfort
ゆっくりできました
従業員さんたちが親切で最高でした。
Stayed 1 night in Aug 2019

4/10 Poor

masao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

TOSHIYUKI

Liked: Staff & service, property conditions & facilities, room comfort
憧れの白骨温泉で大満足の家族旅
川辺にある素敵なホテルです お湯が最高でした 1歳と5歳の子供連れでしたが 子供達も大人も まったり しっぽり ゆっくりできました 夕食 朝食ともにとても美味しく大満足 施設は少々改善の余地もあるかもしれませんが あの山奥の細い道を抜けたところの秘湯なので 十分贅沢かと思います お部屋も綺麗で 女性用アメニティも お部屋にも浴場にも揃っていて嬉しかったです 駐車場までお迎え お見送りをしていただいたり 細やかな気配り、心遣い、おもてなしをしていただきました 素敵な夏の思い出ができました
Stayed 1 night in Aug 2019

8/10 Good

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
秘湯と素朴なお宿
豪華ではないが、清潔でお湯がとて良かった
Stayed 1 night in Aug 2019