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Casa De Palmas, Trademark Collection by Wyndham

3.5 star property
3.5-star hotel near La Plaza Mall

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Photo gallery for Casa De Palmas, Trademark Collection by Wyndham

Exterior
Lobby
Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)
Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Free airport shuttle

Explore the area

View in a map
101 N Main St, McAllen, TX, 78501
  • Place, 17th Street Entertainment District
    ‪3 min walk‬
  • Place, Cine El Rey Theatre
    ‪7 min walk‬
  • Place, La Plaza Mall
    ‪2 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Courtyard View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Courtyard View

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 Double Bed

2 Double Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking

  • Sleeps 4

Courtyard View 2 Double Beds Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 3

King Room with Courtyard View - Non-Smoking

  • Sleeps 4

King Room With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 2

King Studio Suite With 1 King Bed, Tub With Grab Bars-Mobility And Hearing Accessible, Non-Smoking

  • Sleeps 4

King Studio Suite - Non-Smoking

  • Sleeps 4

One-Bedroom Deluxe King Suite - Non-Smoking

  • Sleeps 4

One-Bedroom Presidential King Suite - Non-Smoking

  • Sleeps 4

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 2

1 Full Bed, Mobility/Hearing Accessible Room, Bathtub W/ Grab Bars, Non-Smoking

  • Sleeps 2

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About the area

McAllen

Heart of McAllen.Your stay at this hotel will put you steps from McAllen Chamber of Commerce and a 5-minute walk from 17th Street Entertainment District. McAllen Heritage Center and Nuevo Santander Gallery are also within half a mile (1 km).

What's nearby

  • 17th Street Entertainment District - 3 min walk - 0.3 km
  • McAllen Chamber of Commerce - 3 min walk - 0.3 km
  • Cine El Rey Theatre - 7 min walk - 0.6 km
  • Chase Texas Tower - 7 min walk - 0.6 km
  • La Plaza Mall - 2 min drive - 1.9 km

Getting around

  • Miller Intl. Airport (MFE) - 8 min drive

Restaurants

  • ‪Birdie Cakes - ‬3 min walk
  • ‪Philly 77 - ‬5 min walk
  • ‪Nerve Coffee Shop - ‬1 min walk
  • ‪Mordida Restaurant - ‬3 min walk
  • ‪Tacos Los Chilangos Food Truck - ‬2 min walk

About this property

Casa De Palmas, Trademark Collection by Wyndham

3.5-star hotel near La Plaza Mall
Casa De Palmas, Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Casa De Palmas, Trademark Collection by Wyndham. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star McAllen hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 3 levels
  • 280 sq ft of conference space
  • 26 sq m of conference space
  • Built in 1918
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (80 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Casa De Palmas, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 650 out of 1089 reviews
Rating 8 - Good. 198 out of 1089 reviews
Rating 6 - Okay. 99 out of 1089 reviews
Rating 4 - Poor. 66 out of 1089 reviews
Rating 2 - Terrible. 76 out of 1089 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whoever the gentleman is that checked me in was absolutely awesome. Did a great job and represents the property very well.
Stayed 1 night in Oct 2025

2/10 Terrible

Gilberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in room 157, which is located right next to what i think was a machine room. Was bot able to sleep at all, lots of noise and the room had a very weird smell, I had to get an air freshner because I could not stand the smell. Dont think Ill be staying here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Humberto

Stayed 1 night in Aug 2025

10/10 Excellent

Romeo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Bernardo

Stayed 1 night in Aug 2025

6/10 Okay

Karla

Travelled with family
I booked this room for my elderly parents. They described the room as old and dated, in need of repairs. The bath tub would not drain properly and the tub itself was rusted. The room rate included breakfast. When they arrived to the dining room they were told it was not included. My parents decided they would pay the extra charge but when it was time to pay, they told them there was no charge. I believe there may be a communication issue between the front desk and the waitstaff.
Stayed 1 night in Aug 2025

10/10 Excellent

JoAnn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, could use a bit updating in the rooms but overall nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Dabney

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

James, Grand Junction

Stayed 3 nights in Aug 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and they had a bar!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruben, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
All was great till I checked my bank account. It appeared that that I was double billed for a one night stay. My Bank in attending to this matter.
Stayed 1 night in Aug 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Zayma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Business traveller, Travelled with partner
Liked: Amenities
Stayed 1 night in Aug 2025

2/10 Terrible

Mauro

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Never coming back
Stayed 1 night in Aug 2025

6/10 Okay

Melinda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled and the bed in the room were in bed frames too big so we kept hitting our legs on them
Stayed 1 night in Aug 2025

8/10 Good

carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant & bar on the property. Very friendly staff, overall a great stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mauro

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The guy at the front desk was incredibly rude. I tried to check out late, but he refused to let me. I asked if I could pay for it, but he wouldn’t help. I even requested an extended stay for another day, but he said there weren’t any rooms available. I went online and booked a room anyway, and then he called me to move rooms. It was unacceptable behavior.
Stayed 5 nights in Aug 2025

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I arrived a few minutes after 4pm and my room wasn’t ready. I waited about 30 minutes and room was still not ready so they gave me a different room. The room they gave me was dirty and the pullout couch had a big mattress on it so I had to call someone to change it so I could fold the couch back up. One of the waters the provided for the room was already open and drank from. It was truly a disappointment to say the least. This was suppose to a “staycation” since we are from the area. Would I stay there again, no I wouldn’t, unfortunately.
Stayed 1 night in Aug 2025