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Casa De Palmas, Trademark Collection by Wyndham

3.5-star property
101 N Main St, McAllen, TX 1-855-887-0424
4.6 out of 5
Exceptional!
See all 8 travelocity Reviews

"Couldn't ask for anything more! People very friendly and kind.love the atmosphere. Housekeepers very attentive. I will highly recommend it and will st ... " More

By a verified traveller on Tue 31 Dec 2019

Points Of Interest

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Hotel Description

Hotel near La Plaza Mall in McAllen

Heart of McAllen

Your stay at this hotel will put you steps from McAllen Chamber of Commerce and a 5-minute walk from 17th Street Entertainment District. McAllen Heritage Center and Nuevo Santander Gallery are also within half a mile (1 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $127* Per night/room 2 May - 3 May

Room, 2 Double Beds, Non Smoking, Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Casa De Palmas, Trademark Collection by Wyndham ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Casa De Palmas, Trademark Collection by Wyndham

Everyone (4) Couples (1) Family (5)
5 out of 5

Posted by on 13 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Eliza

Hello Ryan,Thank you for allowing Casa de Palmas to have been your preferred place to stay while in McAllen. We are happy to know that you enjoyed your stay as we hope to see you again soon.

5 out of 5

Posted by on 23 Apr. 2023

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Comment from Hotel Management

16 May 2023 by Management

Thank you for your great rating!

5 out of 5

Posted by on 24 May 2021

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Comment from Hotel Management

9 Jun. 2021 by Ashley Llanos

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Couldn't ask for anything more! People very friendly and kind.love the atmosphere. Housekeepers very attentive. I will highly recommend it and will stay again.🤗

Posted by on 31 Dec. 2019

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Comment from Hotel Management

4 Jan. 2020 by ArmandoB

Thank you so much for your wonderful review. Our housekeeping staff were very happy to read your comments.

3 out of 5
I loved the room and everything just I hate that I got woken up at 7:30 am from the fire alarm that was so loud

Posted by on 22 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Jeff

Thank you for your feedback and for selecting the Casa de Palmas for your recent stay in McAllen. I apologize for the inconvenience that the fire alarm caused. Please know that this is a rare occurrence. We hope to see you again soon.

5 out of 5
Nice hotel. Friendly staff. Excellent food served in the hotel restaurant

Posted by on 29 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Jeff H

Thank you for taking the time to write this AWESOME review and for choosing the Casa de Palmas during your recent stay in the Rio Grande Valley. We hope to see you again soon. Regards,

5 out of 5
Great place! Fast and easy check in, staff was friendly

Posted by on 17 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Jeff

Thanks for the awesome review, as well as for selecting the Casa de Palmas for your recent stay. See you next time you're in town.

4 out of 5
This is an old historic building and that’s part of the charm. It has been updated. Wonderful restaurant. Staff very nice. Beautiful pool area. Very relaxing. Rooms vary in size. Like mini frig in each room.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

27 May 2019 by Jeff

Thank you so much for your recent stay and for posting such a nice review. We hope to see you again soon. Jeff Harper General Manager

About the Casa De Palmas, Trademark Collection by Wyndham

Location 101 N Main St, McAllen, TX 78501

Property Features

Casa De Palmas, Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Casa De Palmas, Trademark Collection by Wyndham. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. This McAllen hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 3 levels
  • 280 sq ft of conference space
  • 26 sq m of conference space
  • Built in 1918
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 3 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Casa De Palmas, Trademark Collection by Wyndham has a restaurant on site.

Cantina Lomax - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Casa De Palmas, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Children stay free
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa McAllen
  • Casa Palmas Renaissance
  • Casa Palmas Renaissance Hotel
  • Casa Palmas Renaissance McAllen
  • Casa Palmas Renaissance McAllen Hotel
  • Casa Renaissance
  • McAllen Renaissance Hotel
  • Renaissance Casa
  • Renaissance Hotel McAllen
  • Renaissance McAllen
  • Casa De Palmas Renaissance McAllen Hotel
  • Casa De Palmas, Trademark Collection by Wyndham Hotel
  • Casa De Palmas, Trademark Collection by Wyndham McAllen
  • Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
  • Casa De Palmas, Trademark Collection by Wyndham Hotel
  • Casa De Palmas, Trademark Collection by Wyndham McAllen
  • Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.