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You'll find La Plaza Mall and McAllen Medical Center within a 15-minute walk of this McAllen hotel. Rio Grande Regional Hospital and Quinta Mazatlan are also within 2 miles (3 km).
Free perks
This hotel features 2 spa tubs, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the indoor pool and free perks like buffet breakfast and free self parking.
Wyndham Garden McAllen at La Plaza Mall ratings based on 10 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Wyndham Garden McAllen at La Plaza Mall
Everyone (6)Family (3)
5 out of 5
Very good service
Posted by Ignacio on 12 Feb. 2024
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Comment from Hotel Management
12 Feb. 2024
by CynthiaZuniga1558
We appreciate your feedback. We are pleased to hear that you received good service from us. We hope to see you back soon.
5 out of 5
Posted by Keyri on 8 Oct. 2023
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Comment from Hotel Management
9 Oct. 2023
by Alex, Front Desk Manager
Thank you for choosing to stay at the wyndham garden, We're happy to hear you enjoyed your stay here at the wyndham garden.
5 out of 5
Very clean and safe. We actually left another property (which was paid for) and came here. Staff was super nice and very professional
Posted by John on 27 Sep. 2023
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Comment from Hotel Management
28 Sep. 2023
by Alex, Front Desk Manager
I'm happy to hear that you enjoyed your stay with us, I will be sure to push these comments towards our staff to show them appreciation for their hard work. We look forward to seeing you on your next stay
1 out of 5
THey charged our credit card for the full stay even though this was a prepaid reservation. Had to speak to 2 people to get this resolved, no help from Travelocity of course, and now need to wait 7-10 business days for a refund.
Posted by Victoria on 10 Feb. 2023
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Comment from Hotel Management
14 Feb. 2023
by Linette
Dear Victoria,Thank you for taking the time to tell us about your experience at Wyndham Garden McAllen At La Plaza Mall. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your card was charged. I went ahead and checked your reservation and the reversal has already taken place. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Wyndham Garden McAllen
4 out of 5
Posted by Catherine on 18 Jan. 2023
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5 out of 5
Posted by Aleida on 13 Nov. 2022
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5 out of 5
Posted by Gonzalo on 18 Dec. 2021
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5 out of 5
Posted by a verified traveller on 7 Jul. 2021
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Comment from Hotel Management
15 Aug. 2021
by Brenda Rodriguez FD Mgr
Dear guest , we really appreciate your time , thank you for rating us!!
4 out of 5
room was a little musty smelling. all else good. thanks.
Posted by a verified traveller on 8 Oct. 2020
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Comment from Hotel Management
8 Oct. 2020
by Brenda Rodriguez FD Mgr
Dear Guest, Thank you for your time and feedback, we were glad to have you here in our property, we apologized for any inconvenience you went trough your stay and we will make sure do the necessary changes in the near future, hope to see you soon!
5 out of 5
Great hot breakfast. Staff is great . Everyobe very nuce and accommodating.
Posted by a verified traveller on 28 Oct. 2019
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Comment from Hotel Management
29 Oct. 2019
by reservations
Thank you for taking the time to tell us about your experience at Wyndham Garden McAllen At La Plaza Mall. It is always a pleasure to receive positive feedback and glad you enjoyed the breakfast and staff was great.
The following facilities are closed seasonally each year. They will be closed from May 22 to June 30:
Swimming pool
Property Features
As a guest of Wyndham Garden McAllen at La Plaza Mall, you'll find 2 spa tubs, an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 4 meeting rooms are available. Event space at this hotel measures 3081 square feet (286 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Wyndham Garden McAllen at La Plaza Mall. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Free self parking is available. Smoking is allowed in designated areas at this 3-star McAllen hotel.
191 guestrooms or units
3081 sq ft of conference space
286 sq m of conference space
Buffet breakfast (free)
Poolside lounge chairs
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Convenience store
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Television in lobby
Elevator
Smoking in designated areas
Microwave in a common area
Refrigerator in a common area
Water dispenser
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Number of outdoor pools - 1
Free WiFi
Free area shuttle
Grocery/convenience store
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Property shuttles: Free airport shuttle and area shuttle within 2 miles
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Wyndham Garden McAllen at La Plaza Mall offers 191 accommodations with coffee/tea makers and irons/ironing boards. LCD televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
LCD television
Cable channels
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer available
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Wyndham Garden McAllen at La Plaza Mall has a restaurant on site.
Nearby Activities
2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Wyndham Garden McAllen at La Plaza Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Gloves are available to guests
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property for guests without full COVID-19 vaccination
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Smart iStay Hotel M McAllen
Smart iStay Hotel M
Smart iStay M McAllen
Smart iStay M
Wyndham Garden McAllen Plaza Mall Hotel
Wyndham Garden McAllen Plaza Mall
Wyndham Garn Mcen Plaza Mall
Wyndham Mcallen At Plaza Mall
Wyndham Garden McAllen at La Plaza Mall Hotel
Wyndham Garden McAllen at La Plaza Mall McAllen
Wyndham Garden McAllen at La Plaza Mall Hotel McAllen
You should know
Pool access available from 9:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
