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Doubletree by Hilton Jabal Omar Makkah

4.0 star property
4-star hotel near As-Haabee Exhibition, connected to a shopping center

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Premium bedding, minibar, in-room safe, desk
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, King Fahad Gate
    ‪8 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

View all photos for Junior Twin Suite

Premium bedding, minibar, in-room safe, desk

Junior Twin Suite

  • Sleeps 4

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

  • Sleeps 2

View all photos for Accessible King Room

Premium bedding, minibar, in-room safe, desk

Accessible King Room

  • Sleeps 2

View all photos for Family Twin Room

Premium bedding, minibar, in-room safe, desk

Family Twin Room

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Twin Suite with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Junior Twin Suite with Partial Haram View

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe King Room with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Partial Haram View

  • Sleeps 3

Deluxe Twin Room With Partial Haram View

  • Sleeps 3

Presidential Suite With Haram View

  • Sleeps 6

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Swissôtel Makkah

Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,014 reviews
The price is CA $285
CA $344 total
includes taxes & fees
Feb 10 - Feb 11
Swissôtel Makkah

About the area

Makkah

City center stay.Within a 10-minute walk of this Makkah City Center hotel, you'll find As-Haabee Exhibition and Alkhalil Courtyard. Souk Al-Khalil and Great Mosque of Makkah are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.5 km
  • Souk Al-Khalil - 6 min walk - 0.5 km
  • King Fahad Gate - 8 min walk - 0.7 km
  • The Clock Towers - 9 min walk - 0.8 km
  • Kaaba - 11 min walk - 0.9 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬6 min walk
  • ‪ALBAIK | البيك - ‬8 min walk
  • ‪لحظة كيف - ‬5 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪الملتقى لاونج - ‬2 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

4-star hotel near As-Haabee Exhibition, connected to a shopping center
There are 2 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A free area shuttle within 500 meters is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

  • 676 guestrooms or units
  • 2 dining venues
  • 250 sq ft of conference space
  • 23 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Lobby
Hilton Hotel & Convention Jabal Omar Makkah
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $217
CA $262 total
includes taxes & fees
Feb 14 - Feb 15
Hilton Hotel & Convention Jabal Omar Makkah

Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 500 m
  • Covered self parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 70 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 10002349

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1003 reviews
Rating 8 - Good. 162 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Latifa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Stay! I had a wonderful experience at this hotel. The room was spotless and beautifully maintained — very comfortable and relaxing after a long day. The staff went above and beyond to make sure everything was perfect, always welcoming with warm smiles and prompt service. The amenities were also impressive, especially the breakfast—adjust as needed, which made the stay even more enjoyable after long hours of Ibadah, Alhamdulillah!!! Overall, it was an outstanding stay — clean, comfortable, and with truly exceptional hospitality. I’ll definitely be returning and recommending this hotel to friends and family!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with a great view, food at the restaurant was amazing and the staff were super sweet. The hotel is next to the haram like a 4 minute walk so it was perfect Alxamdullilah
Stayed 3 nights in Nov 2025

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities
Great staff cleaning room every thing is great We need athan in the room
Stayed 6 nights in Oct 2025

10/10 Excellent

Tajammul Hussain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DoubleTree Jabal Omar is an excellent hotel to stay in Makkah, offering exceptional service and a truly welcoming atmosphere. The staff are amazing — friendly, attentive, and always ready to help. The breakfast is outstanding, with a wide variety of delicious options to choose from. My experience at this hotel was truly wonderful, thanks to the comfort and hospitality of the DoubleTree team. Keep up the great work!
Stayed 2 nights in Nov 2025

10/10 Excellent

hozaifa

Stayed 4 nights in Oct 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Staff & service, amenities
Cleaners did not come when requested.
Stayed 4 nights in Oct 2025

8/10 Good

Numan

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff very attentive. However, they have changed their shuttle route now. It is absolutely ridiculous. It drops you off behind Hyatt/Oberoi hotel and you have to take an elevator and walk so long to make it to haram. I took the shuttle once only. After that i just walked directly to Haram from hotel. Because of the ridiculous shuttle stop i will not be staying at this hotel or the Marriott infront of it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nayyer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2025

10/10 Excellent

Breshna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Oct 2025

8/10 Good

Ibrahim Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, beautiful property and nice staff
Stayed 1 night in Oct 2025

8/10 Good

Ali, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Shuttle service was also impressive. Will stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

tasmiya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

sobia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, clean room. Lovely stay, will be booking in the future. Let us check in early.
Stayed 4 nights in Oct 2025

10/10 Excellent

ATM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a great experience! We stayed for three nights, and the hotel staff were very courteous and helpful. I would definitely visit again in the future!
Stayed 3 nights in Oct 2025

10/10 Excellent

Aman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean very comfortable bed shuttle service was excellent very polite staffs. Everything was 5•
Stayed 2 nights in Oct 2025

10/10 Excellent

Iman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place, food, staff, transportation to Haram. Exceptional services
Stayed 3 nights in Oct 2025

10/10 Excellent

Nayyer

Stayed 2 nights in Oct 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant staff and good service
Stayed 1 night in Aug 2025

10/10 Excellent

Gamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been choosing DoubleTree for the past four years.
Stayed 2 nights in Oct 2025

8/10 Good

Tarique

Travelled with family
The toiletries were of poor quality that gave me rashes. Having requested for a shower cap I got ear buds. The cleaners were nice but dishearteningly were nosey just like the breakfast staff who were keeping a watchful eye and in between coming to your table asking every few minutes how was the food was unnecessary. The omlettte requests had long queue and was a put off and scrambled eggs were tasteless
Stayed 3 nights in Oct 2025

8/10 Good

Fatima Binta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, with daily shuttle to the Haram and back, every couple of minutes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Dr Noureen

I booked and paid for a three-bedroom accommodation through Expedia. However, upon check-in, I was provided only a two-bedroom room, and the hotel informed us that they would add a third bed within the existing rooms. This makeshift bed was added later that night and was far less comfortable than the original beds. This arrangement was not in line with the booking terms and caused significant inconvenience to our trip. We paid a premium price for a premium service, but the experience and quality we received were far below that standard. the condition of the bed and the disgustingly stained duvet that was provided. Overall pathetic experience. I will not recommend anybody to book through Expedia. They couldn’t be able to sort out even after telephonic discussion with one of Expedia’s adviser, no positive response was received.
Stayed 4 nights in Oct 2025

8/10 Good

Mohammad, Sterling

Liked: Cleanliness
wakable to Haram and easy to go
Stayed 1 night in Oct 2025