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Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center

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Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
Interior detail
Exterior
Coffee service
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Abraj Al-Bait, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪5 min walk‬

Room options

View all photos for Classic Room, 3 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Twin Beds (Partial Haram View)

  • 34 sq m
  • Sleeps 4
  • 3 Twin Beds
  • City view

View all photos for Classic Room, 3 Twin Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Twin Beds

7.4 out of 10
Good
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 3 Twin Beds
  • City view

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Classic Twin Room (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Haram View)

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Suite, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Suite, 2 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Twin Beds (Partial Haram View)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Twin)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • City view

View all photos for Family Suite, Connecting Rooms (Standard)

Premium bedding, minibar, in-room safe, desk

Family Suite, Connecting Rooms (Standard)

  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Classic Room, Multiple Beds (Part Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, Multiple Beds (Part Haram View)

  • Sleeps 4
  • 4 Twin Beds
  • City view

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Superior. Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Family Suite (Superior. Partial Haram View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Twin Beds (Partial Haram View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 3 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 3 Twin Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Twin Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds (Partial Kaaba View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, City View (4 Single Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room, City View (4 Single Beds)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 2 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds (Partial Haram View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 2 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 2 Twin Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

  • Sleeps 4
  • 1 Double Bed

Superior Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

Superior Suite, 1 Twin Bed, City View

  • Sleeps 4
  • 1 Twin Bed

Superior Quad room Partial Haram view

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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  • Free WiFi
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About the area

Makkah

Makkah City Center stay.At this Makkah City Center hotel, you'll be well placed to visit Great Mosque of Makkah and The Clock Towers, both within a 5-minute walk. Kaaba and Well of Zamzam are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 2 min walk - 0.2 km
  • The Clock Towers - 3 min walk - 0.2 km
  • Souk Al-Khalil - 5 min walk - 0.5 km
  • Kaaba - 5 min walk - 0.5 km

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Brew92 - ‬4 min walk
  • ‪Dunkin' Donuts - ‬4 min walk
  • ‪Dar Basma - ‬4 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬1 min walk
  • ‪D'saji - ‬2 min walk

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center
There are 4 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Mövenpick Hotel & Residence Hajar Tower Makkah. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

  • 1 building
  • 1036 guestrooms or units
  • 31 levels
  • 4 dining venues
  • Built in 2009
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Mövenpick Hotel & Residence Hajar Tower Makkah offers 1036 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 14-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 60 for adults and SAR 30 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (69 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 14-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel & Residence Hajar Tower Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SAR 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 60 for adults and SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10001330

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 901 reviews
Rating 8 - Good. 267 out of 901 reviews
Rating 6 - Okay. 112 out of 901 reviews
Rating 4 - Poor. 56 out of 901 reviews
Rating 2 - Terrible. 45 out of 901 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great especially the room the reception was very kind and helpful Thank you
Stayed 3 nights in Sep 2025

2/10 Terrible

Md

Stayed 4 nights in Oct 2025

10/10 Excellent

imran

Stayed 1 night in Aug 2025

6/10 Okay

haroon

Liked: Cleanliness
I don’t wanna complain, but I just wanna give my humble opinion for hotels future guest hotel is very hot small room
Stayed 5 nights in Sep 2025

6/10 Okay

Monir

Travelled with family
Liked: Cleanliness, amenities
Was oakey
Stayed 5 nights in Oct 2025

10/10 Excellent

Austin

Stayed 3 nights in Oct 2025

10/10 Excellent

Samir

Stayed 2 nights in Sep 2025

10/10 Excellent

S Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Karim

Stayed 1 night in Aug 2025

10/10 Excellent

Khalid Mahdi

Stayed 3 nights in Sep 2025

10/10 Excellent

Sohail

Stayed 2 nights in Sep 2025

10/10 Excellent

Timaj

Stayed 3 nights in Aug 2025

8/10 Good

Mohammad

Liked: Room comfort

Good.

Need to put more attention to bathroom and breakfast service need to be improved.
Stayed 3 nights in Aug 2025

4/10 Poor

Areej

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great! The property condition is very bad. Considering it’s a 5 star hotel the room and bathrooms need maintenance and upgrade. I’d not consider staying here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maha

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

ijaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my Alhumdulillah 4th time in makkah and and this is frist time in movenpick hotel and really enjoyed my stay there very helpful staff safe,convenient and walkable to haram I got the half board and really enjoyed my breakfasts and dinners If I got nice deal next time InshaAllah definitely pick Movenpick again.
Stayed 3 nights in Aug 2025

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

huthayfa, bridgeivew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much. It is clean, has good customer service, and is fast in delivery. I will come back to them next time
Stayed 2 nights in Aug 2025

4/10 Poor

Nour

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was supposed to be Haram view but it was the other side, like mo Haram at all. And the AC was not working and no one knew how to fix it
Stayed 1 night in Aug 2025

10/10 Excellent

syed

Stayed 1 night in Aug 2025

10/10 Excellent

Umair

Stayed 3 nights in Aug 2025

4/10 Poor

Zainab

Disliked: Cleanliness, staff & service, property conditions & facilities
Renovated rooms are the only decent thing about this hotel and proximity to the haram - other rooms are disgusting and only a select few staff members are helpful.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mohamed, Brooklyn

Travelled with family
Liked: Staff & service, property conditions & facilities
I don’t like the food is not a lot of options
Stayed 6 nights in Aug 2025

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay and staff. Thanks Mabrooksh Al-Harby for your hospitality and kindness. Your smile was of a big difference!
Stayed 3 nights in Aug 2025

10/10 Excellent

Asimuddin

Stayed 8 nights in Jul 2025