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Novotel Makkah Thakher City

4.0 star property
4-star hotel near Safa and Marwah

Choose dates to view prices

Photo gallery for Novotel Makkah Thakher City

Lobby sitting area
Restaurant
Executive Room, 1 King Bed | City view
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Place, Al Malaa Cemetery
    ‪2 min drive‬
  • Place, Masjid Al-Jinn
    ‪2 min drive‬
  • Place, Kaaba
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • City view
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

About the area

Makkah

Rie Adhakhir stay.Your stay at this Rie Adhakhir hotel places you within 3 miles (5 km) of Safa and Marwah and Well of Zamzam. Kaaba and King Fahad Gate are also within 3 miles (5 km).

What's nearby

  • Al Malaa Cemetery - 2 min drive - 1.9 km
  • Masjid Al-Jinn - 2 min drive - 1.9 km
  • Kaaba - 4 min drive - 5.1 km
  • Well of Zamzam - 4 min drive - 5.1 km
  • The Clock Towers - 4 min drive - 5.5 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪موكاتشينو - ‬17 min walk
  • ‪كفتريا حماده - ‬3 min drive
  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪كافتيريا القناعة - ‬13 min walk
  • ‪مطبق بن شرف - ‬3 min drive

About this property

Novotel Makkah Thakher City

4-star hotel near Safa and Marwah
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center and 6 meeting rooms.

Public spaces have free WiFi. The business-friendly Novotel Makkah Thakher City also features a fitness center, concierge services, and 24-hour room service. Self parking is free.

This 4-star Makkah hotel is smoke free.

  • 1461 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior
Al Ebaa Hotel
Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 638 reviews
The price is CA $83
CA $99 total
includes taxes & fees
Jun 5 - Jun 6
Al Ebaa Hotel

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Makkah Thakher City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10002107

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Novotel Makkah Thakher City.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Novotel Makkah Thaker City

Novotel Makkah Thakher City Hotel

Novotel Makkah Thakher City Makkah

Novotel Makkah Thakher City Hotel Makkah

Frequently asked questions

How close is Novotel Makkah Thakher City to the airport?

Novotel Makkah Thakher City is 57.3 mi (72-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Makkah Thakher City?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Novotel Makkah Thakher City on Jun 13, 2026 start from CA $50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Makkah Thakher City have an airport shuttle?

Airport shuttle services are not available at Novotel Makkah Thakher City.

Does Novotel Makkah Thakher City offer free breakfast?

Free breakfast isn’t provided at Novotel Makkah Thakher City, but buffet breakfast is offered for a fee of SAR 120 for adults and SAR 60 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Makkah Thakher City?

No, there is no casino at this hotel.

What time is check-in at Novotel Makkah Thakher City?

Check-in begins at 6:00 PM.

Is there free parking at Novotel Makkah Thakher City?

This hotel offers free self parking.

Does Novotel Makkah Thakher City have a pool?

Novotel Makkah Thakher City does not have a pool.

Does Novotel Makkah Thakher City have a restaurant?

Yes, there are 3 restaurants on site.

Does Novotel Makkah Thakher City have a spa?

There are no spa services available at this hotel.

How close is Novotel Makkah Thakher City to downtown Makkah?

Novotel Makkah Thakher City is 2.4 mi away from Makkah.

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 895 reviews
Rating 8 - Good. 150 out of 895 reviews
Rating 6 - Okay. 64 out of 895 reviews
Rating 4 - Poor. 29 out of 895 reviews
Rating 2 - Terrible. 53 out of 895 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Haitham

Stayed 1 night in Feb 2026

10/10 Excellent

Mohamad

Stayed 1 night in Feb 2026

10/10 Excellent

SAYED IRFAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and amenities on site.
Stayed 5 nights in Feb 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
All
Stayed 7 nights in Jan 2026

10/10 Excellent

Nuran

Stayed 24 nights in Jan 2026

10/10 Excellent

amir I, Windsor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent breakfast, good room service and safe. I will definitely come again
Stayed 2 nights in Feb 2026

8/10 Good

Khaldoon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place,clean,it’s no fast for services
Stayed 3 nights in Jan 2026

6/10 Okay

Hafiz Naveed

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and comfortable. Rooms are a bit small as per the hotel's overall size
Stayed 2 nights in Dec 2025

10/10 Excellent

Riyam

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

6/10 Okay

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Mohammad Nadim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless and nice staff
Stayed 3 nights in Jan 2026

8/10 Good

Rifat Rahman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay was great great stuff and amenities but the only reason a star less is cause my bedding had staines left a note for replacement outside of door but it was only turned upside down which i realised on my last day of stay but beside that, everything was good, the buffet was delicious.
Stayed 2 nights in Jan 2026

8/10 Good

Ahmed

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It was great and nice but it was just one athletic group was more than any other people. It looked like they on the hotel. No one else was welcome.
Stayed 4 nights in Jan 2026

4/10 Poor

Mehmet

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful however not kept well. Moldy bathrooms with slow drainage, stale smelling rooms, the food at the cinnamon restaurant is absolutely awful. The reason why I gave it a 2 star and not 1 star is because both the restaurant manager and the hotel manager was very kind and helpful. The rest of the staff seemed like they didn’t care about being helpful. We had an emergency in our room and they took their sweet time helping. If the hotel was well taken care of and had better staff it could easily be one of the best hotels because you can tell it was meant to be easily a 5 star hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Waleed

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Sameeroddin

Disliked: Amenities, property conditions & facilities
One star
Stayed 5 nights in Jan 2026

6/10 Okay

Tariq

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Customer service is not good
Stayed 2 nights in Jan 2026

2/10 Terrible

Mehmet

Stayed 11 nights in Jan 2026

6/10 Okay

Muhammad

Travelled with family
Room was new and good size. Bath was clean but shower area only had half fixed glass, it must have glass door to avoid water splashing outside shower area.
Stayed 2 nights in Jan 2026

10/10 Excellent

nehir

Stayed 1 night in Jan 2026

2/10 Terrible

Ashwaq, Slough

Disliked: Cleanliness, amenities
It was over crowded noisy and staff couldn’t speak English, also staff was prioritising those who speak Arabic and wasn’t serving others who came first, I felt was disrespectful and discrimination. I remember one day I was in the reception wanted to get help and receptionist ignored me but one man came who could speak Arabic and he started helping him before me. I was so stressed and ipset
Stayed 2 nights in Jan 2026

6/10 Okay

Ashwaq, Slough

Disliked: Cleanliness, amenities
Rooms need improvement, staff need more skills and customer service knowledge also they need to study English as they dealing with multiple languages.
Stayed 1 night in Jan 2026

10/10 Excellent

Tanveer Ahmad

Stayed 4 nights in Jan 2026

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

naiyf

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Actually really nice and a shuttle is there 24hrs.
Stayed 3 nights in Jan 2026