Close to airport.Within 12 miles (20 km) of this hotel, you'll find Museum of North Sumatra and Medan Mall. Grand City Hall and Maimun Palace are within 12 miles (20 km).
What's nearby
Medan Mall - 18 min drive
Great Mosque of Medan - 19 min drive
Maimun Palace - 19 min drive
Sun Plaza - 20 min drive
University of North Sumatera - 23 min drive
Getting around
Bandar Khalipah Station - 14 min drive
Medan (KNO-Kuala Namu Intl.) - 15 min drive
Restaurants
Ayam penyet cindelaras - 4 min drive
PappaRich - 5 min drive
D'raja Coffee Hub KNO - 5 min drive
J.CO Donutes and Coffee - 10 min drive
Cafe Meja - 11 min drive
About this property
Crew Express Hotel
Enjoy the free airport shuttle at this 3-star Medan hotel
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A rooftop terrace, spa services, and an arcade/game room are also featured at Crew Express Hotel. Self parking is free.
This 3-star Medan hotel is smoke free.
1 building
65 guestrooms or units
5 levels
Built in 2016
Buffet breakfast (free)
Deli
Terrace on the roof
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Concierge
Game room or arcade
Television in lobby
Elevator
No smoking on site
Coffee shop
Dining venue
Crew Express Hotel offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Medan hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Languages
English, Indonesian
Property amenities
Family friendly
Arcade/game room
Laundry facilities
Snack bar/deli
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Wheelchair-accessible parking available
Free offsite parking within 7 ft
Free 24-hour roundtrip airport shuttle
Airport shuttle on request
Food and drink
Free buffet breakfast available daily 6:00 AM–10 AM
1 restaurant and 1 coffee shop/cafe
24-hour room service
Things to do
Arcade/game room
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
32-inch flat-screen TV
Digital channels
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Bidet
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Free tea bags/instant coffee
More
Access via exterior corridors
Phone
Slippers
Turndown service
Policies
Check-in
Check-in start time: 10:00 AM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Crew Express Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew KNO
KNO Hotel Medan
KNO Hotel
KNO Medan
The Crew Hotel KNO
The KNO Hotel
CREW EXPRESS HOTEL Hotel
CREW EXPRESS HOTEL Medan
CREW EXPRESS HOTEL Hotel Medan
Crew Express Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away.
The airport shuttle came at 3:00 am, they have shuttles only at specific times.
Not much to do in the immediate area but a good place to stay as a transit hotel.
Naomi
Stayed 2 nights in Dec 2023
8/10 Good
Paul
Travelled with family
9 Oct 2023
Liked: Staff & service
Price was very reasonable but the hotel is a little tired. It was clean but could do with updating.
Restaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables
It was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee.
Raymond
Stayed 1 night in Jun 2018
2/10 Terrible
Emma
11 May 2018
Disliked: Staff & service
Worrying
We tried to order room service which took 2 hours to get to us. The more worrying thing was at 4.30am a man somehow unlocked the door and came into our room, on asking reception they did not care or seem to see what the problem was... 2 females in a room and this happened with no care. I wouldn't recommend booking here at all
A good overnight stay close to the airport. Nothing else to do in the neighbourhood. Very nice breakfast. Disappointed that there was no free shuttle from airport which I thought there was going to be when I booked the hotel. I sent an email to the hotel on the day we were to arrive and was told that the shuttle was only available for going from the hotel to the airport. So we had to take a taxi.