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d'primahotel Kualanamu Medan

3.5 star property
3.5-star guestrooms with free WiFi

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Photo gallery for d'primahotel Kualanamu Medan

A swimming pool with a modern design, surrounded by a landscaped garden and a building with a balcony.
Breakfast, lunch and dinner served
Lobby sitting area
Bar (on property)
Daily local cuisine breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552
  • Place, Medan Mall
    ‪32 min drive‬
  • Place, Great Mosque of Medan
    ‪36 min drive‬
  • Place, Sun Plaza
    ‪37 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪10 min drive‬

Room options

About the area

Medan

Near the airport.Within 16 miles (25 km) of this hotel, you'll find Maimun Palace and Great Mosque of Medan. Sun Plaza is 14.7 mi (23.7 km) away.

What's nearby

  • Medan Mall - 32 min drive - 25.1 km
  • Grand City Hall - 35 min drive - 26.2 km
  • Great Mosque of Medan - 36 min drive - 26.2 km
  • Maimun Palace - 37 min drive - 26.6 km
  • Sun Plaza - 37 min drive - 27.0 km

Getting around

  • Bandara Kualanamu Station - 9 min drive
  • Medan (KNO-Kuala Namu Intl.) - 6 min drive

Restaurants

  • ‪hub Kualanamu - ‬6 min walk
  • ‪PappaRich - ‬5 min walk
  • ‪Bakso Amat Kualanamu - ‬7 min drive
  • ‪Ayam Goreng Kampung Mbok Ijem - ‬9 min drive
  • ‪Alam Kuphie - ‬6 min drive

About this property

d'primahotel Kualanamu Medan

3.5-star guestrooms with free WiFi
D'primahotel Kualanamu Medan offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 5 meeting rooms, and coworking spaces. The business-friendly d'primahotel Kualanamu Medan also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Medan hotel is smoke free.

  • 140 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
D'primahotel Kualanamu Medan offers 140 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 9:00 AM for a fee: IDR 110,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at d'primahotel Kualanamu Medan

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately IDR 110000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Hotel Kualanamu
Prime Plaza Hotel Kualanamu Medan
d'primahotel Kualanamu Medan Hotel
d'primahotel Kualanamu Medan Medan
d'primahotel Kualanamu Medan Hotel Medan

Frequently asked questions

How close is d'primahotel Kualanamu Medan to the airport?

D'primahotel Kualanamu Medan is 4.3 mi (6-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.

Does d'primahotel Kualanamu Medan have an airport shuttle?

D'primahotel Kualanamu Medan offers a free airport shuttle, available 24 hours a day, at scheduled times.

How close is d'primahotel Kualanamu Medan to the beach?

This hotel is 17.4 mi (42-min drive) from Pantai Pondok Permai and 17.6 mi (43-min drive) from Pantai Bali Lestari. Don't forget your sunscreen!

Does d'primahotel Kualanamu Medan offer free breakfast?

Free breakfast isn’t provided at d'primahotel Kualanamu Medan, but local cuisine breakfast is offered for a fee of IDR 110000 per person. It's available every day from 6 AM to 9 AM.

Is there a casino at d'primahotel Kualanamu Medan?

No, there is no casino at this hotel.

What time is check-in at d'primahotel Kualanamu Medan?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at d'primahotel Kualanamu Medan?

This hotel offers free self parking.

Does d'primahotel Kualanamu Medan have a pool?

D'primahotel Kualanamu Medan features an outdoor pool and a children's pool.

Does d'primahotel Kualanamu Medan have a restaurant?

Yes, there is a restaurant on site.

Does d'primahotel Kualanamu Medan have a spa?

There are no spa services available at this hotel.

How close is d'primahotel Kualanamu Medan to downtown Medan?

D'primahotel Kualanamu Medan is 11.1 mi away from Medan.

d'primahotel Kualanamu Medan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 82 reviews
Rating 8 - Good. 22 out of 82 reviews
Rating 6 - Okay. 9 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and safe. Restaurant, warm pool and fitness center on site.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nurjannah

Liked: Cleanliness, amenities
very clean and nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Timbul

Yes very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit place and clean hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and i felt comfortable
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near area Teguh at the front desk was very helpful!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nazaruddin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent large clean quiet room. Breakfast was fantastic
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern clean and priced well
Stayed 1 night in Feb 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Excellent accommodation option close to airport. Free shuttle service. Very clean with affordable dining available. Highly recommended
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Timbul

Yes
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a quick stay from the airport. It was easy and friendly airport pickup and check-in. The breakfast buffet was pretty good. The room was clean and quiet. Overall, great place to stay!
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Timbul

Liked: Amenities
Nuce and clean
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good . Free Shuttle Bus to and from airport
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Timbul

Liked: Amenities
Queit and safe place also clean
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D'Prima Hotel- great for Medan airport

Great hotel 5 minutes from the airport. Excellent stay. Clean and lovely rooms. Nice restaurant. Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Clifford

Disliked: Property conditions & facilities
Close to airport. Free shuttle. Adequate TV channels.
Verified

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located just 10 minutes from the airport, and the free shuttle service was a great bonus. The room was clean and comfortable, ideal for a short stay before or after a flight. Breakfast could be improved. There wasn’t much of a Western selection, and dishes were rarely refilled. The restaurant was quiet in the evening, though the food itself was fine.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit and clean and safe
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased with our quick stay at the Prime Plaza

We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.
Stayed 1 night in May 2023
Verified

10/10 Excellent

SHOMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Richard

Great location for the airport and the free airport transfer was super efficient! Room was very basic and only two small bottles of water provided (when I asked for extra, they refused.) I also noticed the bath towels were old and had stains on them.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Rooms and Amazing Staff

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.
Stayed 1 night in Jun 2024