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Hotel Ruiseñor

Property class: 3.5
3.5-star hotel near Santafé Mall

Choose dates to view prices

Photo gallery for Hotel Ruiseñor

A balcony with wicker furniture and glass tables, overlooking a cityscape.
A restaurant with a view of a street, tables and chairs, a ceiling fan, and a TV mounted on the wall.
A hotel room with two beds, dark curtains, a wooden shelf, and a white wall.
A balcony with wicker furniture and a glass railing.
A building with a sign that reads "Hotel Ruisenor."

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Carrera 49 # 50 - 71, Itagüí
  • Place, Viva Envigado
    ‪3 min drive‬
  • Place, EAFIT University
    ‪5 min drive‬
  • Place, Santafé Mall
    ‪6 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, two pillows, a bedside table with a phone, and a small shelf.

Standard Single Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a TV, a window with a view of buildings, and a small table.

Standard Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with three single beds, a wooden headboard, a small wooden shelf, and a window with a view of the street.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with three beds, wooden headboards, and built-in shelves.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed and 1 Double Bed
  • Free WiFi

DOUBLE HONEYMOON

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

View all photos for Standar Double

A small hotel room with a bed, a bench, a remote control, and a window with a view of buildings and trees.

Standar Double

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Itagüí

Heart of Itagüí.You'll find Viva Envigado and Chimeneas Park within 3 miles (5 km) of this hotel. Sabaneta Park and La Frontera Park are also within 3 miles (5 km).

What's nearby

  • Viva Envigado - 3 min drive - 2.5 km
  • EAFIT University - 5 min drive - 5.3 km
  • Sabaneta Park - 6 min drive - 3.6 km
  • Santafé Mall - 6 min drive - 6.1 km
  • Oviedo Shopping Center - 6 min drive - 6.1 km

Getting around

  • Ayura Station - 4 min drive
  • Olaya Herrera Airport (EOH) - 18 min drive

Restaurants

  • ‪Parque Obrero - ‬6 min walk
  • ‪Fonda Bitaguí Restaurante Bar - ‬4 min walk
  • ‪El Encuentro - ‬8 min walk
  • ‪Aldo’s Italian Steakhouse - ‬3 min walk
  • ‪El Sotano - ‬6 min walk

About this property

Hotel Ruiseñor

3.5-star hotel near Santafé Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business center and coworking spaces. The business-friendly Hotel Ruiseñor also features coffee/tea in a common area and dry cleaning/laundry services.

This 3.5-star Itagüí hotel is smoke free.

  • 50 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ruiseñor offers 50 air-conditioned accommodations with DVD players and minibars. Cable television is provided. Bathrooms include showers, bathrobes, and bidets.

This Itagüí hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • DVD player
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch TV with cable channels
  • CD player
  • DVD player

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 20000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 20000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Ruiseñor Itagui Hotel
Hotel Ruiseñor Itagui Itagüí
Hotel Ruiseñor Itagui Hotel Itagüí

Frequently asked questions

How close is Hotel Ruiseñor to the airport?

Hotel Ruiseñor is 5.5 mi (18-min drive) away from the Olaya Herrera Airport (EOH) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Ruiseñor ?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Hotel Ruiseñor on Sept 20, 2026 start from CA $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Ruiseñor have an airport shuttle?

Airport shuttle services are not available at Hotel Ruiseñor .

Does Hotel Ruiseñor offer free breakfast?

Hotel Ruiseñor offers free local cuisine breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at Hotel Ruiseñor ?

No, there is no casino at this hotel.

What time is check-in at Hotel Ruiseñor ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Ruiseñor ?

Free parking is not available at this hotel.

Does Hotel Ruiseñor have a pool?

Hotel Ruiseñor does not have a pool.

Does Hotel Ruiseñor have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Ruiseñor have a spa?

There are no spa services available at this hotel.

How close is Hotel Ruiseñor to downtown Itagüí?

Hotel Ruiseñor is 0.5 mi away from Itagüí.

Hotel Ruiseñor Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

alex

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very hard mattresses. Poor bkfst Very sparse
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal are pending for bringing me good service, Excellent customer service, very delicious breakfast in overall good cleaning but the shower needs more attention, same on the taller areas in the closet. But in general I’m satisfie.
Stayed 3 nights in Mar 2023
Verified review

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in special the shower and toilet was a dirty, the last morning when my wife leave the hotel, someone try to going inside the room, at 5;45 am, I think trying to steal some stuff. Very unsatisfactory stay and the last time I’m booked on this place.
Verified review

6/10 Okay

Manuel

Liked: Staff & service
ok
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

BIBIANA ANDREA

Liked: Cleanliness, staff & service
se escucha mucho el ruido de los carros seria bueno que tuviera vidrios anti ruido.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando llegué no me dieron la habitación que reservé. Dado que no agendaron la reserva desde que la hice y aún así me cobraron la tarifa.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

ANA

Disliked: Staff & service, property conditions & facilities
Reserve este hospedaje para mi papá que tuvo una cirugia en un hospital cercano, muy claro en la reserva dice DESAYUNO BUFET INCLUIDO, cuando mi madre fue a preguntar donde se servia el desayuno los empleados muy groseros le respondiendor que el hotel les hacia un favor con una cortesia del hotel que no habia ningun desayuno bufet y que si queria podia consimir o no hacerlo. Si no van a ofrecer un servicio real no lo pongan o digan que es caridad o favor, porque por estas cosas que parecen regaladas segun ustedes tambien se paga. No volveremos
Stayed 3 nights in Nov 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ni muy muy, ni tan tan

A pesar de hacer reserva con 8 dias de anterioridad, la habitación asignada no fue la solicitada, sin ventana, mucho menos vista a la ciudad, sin wifi, sin mini bar, solo jabón de de hotel, más que hotel tenia ambiente a motel, por su distribución, decoracion y muebleria. El precio reservado no incluye el IVA
Stayed 3 nights in May 2023
Verified review

8/10 Good

cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

maria camila

Disliked: Staff & service
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Emily

Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Stayed 1 night in Aug 2023