Al Ansar New Palace Hotel

4.0 star property
4-star hotel near Al Haram

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Photo gallery for Al Ansar New Palace Hotel

Reception
Front of property - evening/night
Minibar, in-room safe, blackout drapes, soundproofing
Lobby sitting area
Shower, free toiletries, hair dryer
Reviews
5.4

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Central Area, Madinah
  • Popular LocationAl Haram10 min walk
  • Popular LocationProphet's Mosque11 min walk
  • Popular LocationBaqi Cemetery14 min walk

Room options

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 3 Bedrooms

  • 60 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

Suite, 2 Bedrooms

  • 33 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Madinah

Medina City Center stay.Within a 15-minute walk of this Medina City Center hotel, you'll find Al Haram and Prophet's Mosque. Baqi Cemetery and Al Noor Mall are also within 3 miles (5 km).

What's nearby

  • Al Haram - 10 min walk
  • Prophet's Mosque - 11 min walk
  • Baqi Cemetery - 14 min walk
  • Quba Mosque - 7 min drive
  • Madina Mall - 9 min drive

Getting around

  • Madinah Station - 15 min drive
  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 21 min drive

Restaurants

  • ‪Kiffa - ‬7 min walk
  • ‪Alhuda Lounge - ‬3 min walk
  • ‪شاورما فطوم - ‬3 min walk
  • ‪دجاج كنتاكى - ‬4 min walk
  • ‪Cafe Najd - ‬4 min walk

About this property

Al Ansar New Palace Hotel

4-star hotel near Al Haram
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. Al Ansar New Palace Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madinah hotel is smoke free.

  • 610 guestrooms or units
  • 14 levels
  • 2 buildings
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Al Ansar New Palace Hotel offers 610 air-conditioned accommodations with minibars and safes. 28-inch LED televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Madinah hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, English

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 100 per day)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 28-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: SAR 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served or allowed at Al Ansar New Palace Hotel.

Property is also known as

Al Ansar New Palace Hotel Medina
Al Ansar New Palace Medina
Al Ansar New Palace
Al Ansar New Hotel Madinah
Al Ansar New Palace Hotel Hotel
Al Ansar New Palace Hotel Madinah
Al Ansar New Palace Hotel Hotel Madinah

Al Ansar New Palace Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

MOHAMMAD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
Nasty nothing good abut it
Stayed 12 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very bad hotel no service .The bathroom is very dirty

8/10 Good

nasser

Liked: Cleanliness, property conditions & facilities, room comfort
good staying for family

8/10 Good

Ismail

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Dr. Shahzad, Riyadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life time bad experience
Hi, I booked the hotel based on the availability of free parking facility. I drove the car about 9 hrs to reach the hotel. when i reached there to get the room and asked them to give me the parking, they said we have no parking. I tried to talk to manager but he said that I am lying and they don't offer free parking. I showed him the booking page and he said that somebody put this by mistake. they finally refused me the parking and said you can go if you don't want to stay. Stupid dealing style. Then i spent 2.5 hours to find parking far away from the hotel. the room cleaning was terrible. Anyhow, i shortened my trip from 3 nights to 2 nights. At the checkout I requested them a refund but they said the person dealing with Expedia booking will come at 9. He didn't show up till 11 am and finally i decided to leave without getting refund for 1 night. Then i dropped my account number and contact details. No body called me for refund till now. I want my money back.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
was bad
we booked free parking with the room, but when we arrived they asked for parking fee. Also there was problem with the alarm that would be setting off every few minutes, also in the morning the electricity was shut down for an hour or so. There was no tissues and no coffee or sugar, and when asked for tissues, they brought bathroom tissues. my experience with this hotel was so bad that I'll never book in it again and I definitely don't recommend it for anyone who wants to booke a hotel in almadina

8/10 Good

Shoukat

Liked: Cleanliness, room comfort
very nice place n comfort we enjoyed because near to masjid n take only few minutes

6/10 Okay

Joao paulo

Disliked: Staff & service
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities